Desert Palms Hotel & Suites

Photo gallery for Desert Palms Hotel & Suites

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Down comforters, in-room safe, desk, iron/ironing board

Overview of Desert Palms Hotel & Suites

Desert Palms Hotel & Suites

3.0 star property
3-star hotel with outdoor pool, near Anaheim Convention Center

8.8/10 Fabulous

1,282 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
Map
631 W Katella Ave, Anaheim, CA, 92802
Main amenities
  • Outdoor pool
  • Fitness center
  • Self parking
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Multilingual staff
For families
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Anaheim Resort
  • Anaheim Convention Center - 9 min walk
  • Downtown Disney® District - 18 min walk
  • Disney California Adventure® Park - 22 min walk
  • Disneyland® - 25 min walk
  • Angel Stadium of Anaheim - 39 min walk
  • Anaheim GardenWalk - 1 min drive
  • UC Irvine Medical Center - 4 min drive
  • Honda Center - 10 min drive
  • Chapman University - 7 min drive
  • Adventure City - 12 min drive

Getting around

  • John Wayne Airport (SNA) - 14 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 16 min drive
  • Long Beach Municipal Airport (LGB) - 27 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 40 min drive
  • Los Angeles Intl. (LAX) - 53 min drive
  • Anaheim Regional Transportation Intermodal Center - 4 min drive
  • Orange Station - 6 min drive
  • Buena Park Station - 10 min drive

About this property

Desert Palms Hotel & Suites

At Desert Palms Hotel & Suites, you'll be just a 5-minute drive from Anaheim Convention Center and Downtown Disney® District. You can get a workout in at the fitness center or take a dip in the outdoor pool. Also, Disneyland® and Disney California Adventure® Park are within a short drive. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 196 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The hotel offers wheelchair-accessible rooms (subject to availability).

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited (max 1 space per unit)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • Coffee/tea in a common area

What to do

  • Golfing nearby
  • Surfing/body boarding nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (5005 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

  • Self parking costs USD 22 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Desert Hotel
Desert Palms & Suites Anaheim
Desert Palms Anaheim
Desert Palms Hotel
Desert Palms Hotel Anaheim
Palms Desert
Desert Palms Hotel And Suites
Desert Palms Hotel Suites
Desert Palms Hotel & Suites Hotel
Desert Palms Hotel & Suites Anaheim
Desert Palms Hotel & Suites Hotel Anaheim

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

6/10 Good

Needs some improvements
Front desk friendliness and attentiveness is superb. Location is amazing, walking distance to/from Disneyland and size and accommodations for big families with kids are wonderful. However, housekeeping consists of just towel changing and clearing trash cans “to avoid contact” as if they are not already entering our room anyways and having contact with surfaces and germs within our room. Forget about checking to restock personal needs such as toilet paper. My trash cans were not cleared one of those days so I called the front desk and was told to just leave it outside my door and someone would come by to clean it. It took them hours to pick it up. Breakfast is basic but, but omelettes are tasty and it varies from day to day so you are not eating the same thing everyday. They say breakfast stops at 10am but employees lack the door 10-15min before.
Vianey, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lillian, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad service
We reserved our stay for 4 nights and requested lower level which we did not get. They only had level 4😠. Ok On the 3rd night our room was still not cleaned called front desk because we had no TP, bath towels, trash was not taken out and floors needed to be vacuumed. They were supposed to get someone to come out and clean. Left for the day and when we came back our room was still mot cleaned. Had to tell the cleaning people that were out on hall way to come clan. We are very disappointed because we always stay at this hotel and everything has been good until now.
Amelia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Monica, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Chang-Ching, 4-night trip
Verified Hotels.com guest review

8/10 Very good

There was a lot of changes. You can no longer have a scooter delivered to the hotel. If you have a scooter you must keep it in your room. In the past the hotel had a room they kept the scooters and plugged them in to charge for you. We got a roll a way bed and it was horrible. It sank in the middle. They don’t clean your room, but they will emptied trash and bring in clean towels each day. You have to ask if you need anything else done. And then they tell you they aren’t allowed to do it because of the Covid guidelines they have to follow. It was a bit frustrating at times. The free Continental breakfast in the past has been wonderful. This time they didn’t have much food. No fresh fruit no yogurt. They did have some kind of eggs and potatoes. You could make mini waffles. They had bread to make toast. The experience was much different then in the past.
Rosemarie, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Perfect Spot for Families Visiting Disney
Spacious suites - nice for families. So convenient for a visit to Disneyland. The one thing we did not like was the awkward entrance and exit to the underground parking and the slowness of the parking elevator.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Riad, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ariane, 5-night family trip
Verified Hotels.com guest review