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All properties in Cairns, Cairns, Queensland, Australia
1 room, 2 adults

Cairns Plaza Hotel

3.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
145 The Esplanade, Cairns, QLD, 4870, Australia

3.5-star hotel with outdoor pool, near Cairns Esplanade
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Good location Very good brekfast A small minus for slow Wi-Fi Mar 5, 2020
  • This place is excellent in every respect. Lobby not great but for me, it means little.…Dec 19, 2019

Cairns Plaza Hotel

from Rs6,461
  • Standard Room
  • Studio
  • Suite, 1 King Bed, Ocean View

What’s around Cairns Plaza Hotel

Landmarks

  • Cairns Esplanade - 6 min walk
  • Cairns Marlin Marina - 14 min walk
  • Reef Fleet Terminal - 17 min walk
  • Cairns Central Shopping Centre - 18 min walk
  • Cairns Convention Centre - 22 min walk
  • Muddy's Playground - 1 min walk
  • St Monica's Cathedral - 3 min walk
  • Cairns Private Hospital - 4 min walk

Getting around

  • Cairns Intl. Airport (CNS) - 7 min drive
  • Cairns Station - 20 min walk
  • Freshwater Station - 10 min drive
  • Redlynch Station - 12 min drive

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast on weekdays (surcharge)
  • Restaurant
  • Snack bar/deli
Things to do
  • Outdoor pool
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Waterside - This poolside restaurant serves breakfast only.

Cairns Plaza Hotel’s small print

Also known as

  • Cairns Plaza
  • Cairns Plaza Hotel
  • Cairns Plaza Hotel Hotel
  • Cairns Plaza Hotel Cairns
  • Cairns Plaza Hotel Hotel Cairns

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: AUD 100.00 per stay

Optional extras

Full breakfast is offered for an extra charge of AUD 12.50 per person (approximately)

Cribs/Infant beds are available for AUD 10.0 per stay

Airport shuttle service is offered for an extra charge of AUD 15.00 per person (one way)

Airport shuttle service for children costs AUD 15.00 (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Cairns Plaza Hotel

  • Does Cairns Plaza Hotel offer free cancellation for a full refund?
    Yes, Cairns Plaza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Cairns Plaza Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Cairns Plaza Hotel?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Cairns Plaza Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Cairns Plaza Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Cairns Plaza Hotel?
    You can check in from 2 PM - midnight. Check-out time is 10 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Cairns Plaza Hotel?
    Yes, Waterside offers ocean views and poolside dining. The dining venue will be unavailable from September 9 2020 to July 31 2021 (dates subject to change). Nearby restaurants include Muddy's Cafe (4-min walk), Splash Seafood Restaurant (6-min walk), and The Raw Prawn (7-min walk).
  • Is there an onsite casino at Cairns Plaza Hotel?
    No, this hotel doesn't have a casino, but Reef Hotel Casino (16-min walk) and Cazalys Cairns (5-min drive) are both nearby.
  • What is there to do at Cairns Plaza Hotel and nearby?
    Cairns Plaza Hotel has an outdoor pool.

Recent reviews

Fabulous 8.6 From 619 reviews

Exceptional 10.0
Fabulous
Stay was fabulous, Agatha and Mandy went out of their way to make us comfortable.
DILIPKUMAR, in3 night family trip
Exceptional 10.0
Very good
Good located and things are nearby
Marg, in3 night family trip
Very good 8.0
Good value for money
The hotel was excellent. Very convenient and located close to shopping and eateries.. Only one negative remark. The sofa in the living room was substandard. Was just sinking in and extremely uncomfortable. Secondly more umbrellas should be kept at the reception for guest usage
ramakrishnan, inRomance trip
Fair 4.0
Was hoping for much better
Was hoping for a better stay that what we had. I had called a week in advance to organise an early check in. I was told it was $50 and we could check in at 11am, which I agreed to happily. We arrived at 11am and the fellow on reception gave me a very sturn mouthful, saying that they were heavily booked and not to expect our room to be ready before 2pm regardless of my prior arrangement by phone. By the time he finished giving me a mouthful, the room was ready.....go figure. He processed the $100 deposit and $50 for early chack in. The room looked lovely but our bed was horrible (major partner disturbance and ridiculously soft and sinky) . Within 10 minutes the same guy called our room to say my debit card had declined. I went to reception only to realise he had attempted to process the entire amount of our 9 night stay after we left reception for our room. Why did he not say he was doing that 10.minutes before when we checked in? I have stayed in hotels all over the world and my account is always settled upon check out. I transferred money into that account and he settled the whole stay there and then. I realised quickly that QL had a coronavirus outbreak and if we had to leave, he had his room paid for. Also the busiest time for travel Easter and we had a note left saying no housekeeping for the 4 main days. Too stingy to pay the staff public holidays. We only got towels delivered and i had to ask for the bins to be emptied. Not good enough. I wouldn't stay here again.
Sheree, au9 night trip
Exceptional 10.0
Enjoyable stay
I had a very enjoyable stay. Staff were friendly and helpful. Great location with comfortable and modern rooms.
Melissa, au4 night trip
Very good 8.0
Accommodation was as you'd expect for an aging building but very, very acceptable. The wife likes a smoke & had to smoke completely off site which hasn't happened to her before so she would prefer that was made apparent before we booked.
au2 night trip
Very good 8.0
Kellys outback travels
We had a one bedroom suite on the front looking over the park and water. It was very comfortable. Housekeeping were very good. It is a easy stroll along the boardwalk to main part of town many eateries.
Glen, au4 night trip
Exceptional 10.0
Good Value
Good value , super clean , good views.
Tim, au1 night trip
Exceptional 10.0
Price, convenience, courtesy, they have it all
The Cairns Plaza Hotel was a wonderful place to stay in. Their staff couldn’t have been more hospitable. Any problems they were only happy to help us. We had a problem with the TV, as they were changing all their TVs over they were able to move us on the same level to the same kind of room. The staff were always courteous whenever we entered or exited the lobby. Fantastic location only seven or eight minutes from Esplanade restaurant district. Very well priced for a room with two double beds. The view of Cairns harbour was pretty great. The pool was a magnificent temperature.
Michael, au4 night trip
Very good 8.0
Need to update on website that their breakfast restaurant isn’t open due to covid
au1 night family trip

Cairns Plaza Hotel