All properties in Tulum, Tulum, Quintana Roo, Mexico

oOstel Smart Hostel - Tulum Pueblo

Adults-only hostel with 2 outdoor pools, near Tulum National Park

  • Free WiFi

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Calle Polar Pte. 18 A, Tulum, 77760, QROO, Mexico
  • I love internet speed, for people working remote STAY HERE, I have been in too many…

    May 22, 2021

  • Si estube muy contento y claro recomiendo el servicio

    Jan 11, 2021

See all 44 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 55 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • Terrace

What’s around

  • In Tulum City Center
  • Tulum National Park - 32 min walk
  • Dos Aguas Park - 4 min walk
  • Tulum Mayan Ruins - 2.5 mi / 4 km
  • Gran Cenote - 2.7 mi / 4.4 km
  • Playa Ruinas - 2.7 mi / 4.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Basic Shared Dormitory, Mix Dorm, 16 Beds
  • Standard Shared Dormitory, Mix Dorm, 12 Beds
  • Wander Capsula Mixta
  • Wander Capsula Fem
  • Design Room

What’s around


  • In Tulum City Center
  • Tulum National Park - 32 min walk
  • Dos Aguas Park - 4 min walk
  • Tulum Mayan Ruins - 2.5 mi / 4 km
  • Gran Cenote - 2.7 mi / 4.4 km
  • Playa Ruinas - 2.7 mi / 4.4 km
  • Cenote Crystal - 2.9 mi / 4.7 km
  • Playa Paraiso - 3.9 mi / 6.3 km
  • Tulum Beach - 4.2 mi / 6.7 km
  • Las Palmas Public Beach - 3.6 mi / 5.8 km
  • Tulum Monkey Sanctuary - 4.6 mi / 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive
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Calle Polar Pte. 18 A, Tulum, 77760, QROO, Mexico

At a glance


  • 55 rooms


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

At the hostel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Number of outdoor pools - 2
  • Indoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby


  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff


  • Garden
  • Picnic area
  • Terrace
  • Television in common areas


  • Handrails in stairways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding available
  • Memory foam mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Small print

Also known as

  • Oostel Smart Hostel Adults Only
  • oOstel Smart Hostel - Tulum Pueblo Tulum

Optional extras

Late check-out can be arranged for an extra charge of USD 10 (subject to availability)

Housekeeping is offered for an extra charge of USD 10

Bed sheets are available for an extra charge of USD 2 per person, per stay

Full breakfast is offered for an extra charge of USD 8 per person (approximately)


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:30 AM to 10:00 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Towels fee: USD 2 per person, per stay
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, oOstel Smart Hostel - Tulum Pueblo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's street parking available.
  • Yes, there are 2 outdoor pools and an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Antojitos la Chiapaneca (3-min walk), Babel Cafe (4-min walk), and Burrito Amor (5-min walk).
  • Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hostel's other amenities, which include an indoor pool and a picnic area. OOstel Smart Hostel - Tulum Pueblo also has a garden.
  • 8.0.Very good


    Great for location n price!

    Silvia, 1 night trip with friends, Dec 28, 2020

    Verified guest review

  • 8.0.Very good

    Good location

    Good location, nice cheap food at hostel. Staff was nice and they have a pool.

    Michael, 1 night trip, Mar 11, 2020

    Verified guest review

  • 10.0.Exceptional

    Great new place

    It’s a good budget place, they have tiny rooms that is basically just a bed and a little storage, perfect budget place that offers privacy.. cheap food and drinks at the bar and enough shared bathrooms where it was never a issue to use one

    Michael, 3 night trip, Mar 8, 2020

    Verified guest review

  • 8.0.Very good

    Hostel is different then others , large beds for couples, great bins to store your bags. We asked to switch rooms because the first layout was very Inconvenient for two people and they did it without a problem. Showers have hot water (which is amazing for a hostel). Pools need better upkeep but the food at the bar makes up for it at a cheap price. I would suggest couples try to get a bottom bunk. It’s just more convenient when you don’t want to disturb your partner.

    Tricia, 1 night trip, Mar 7, 2020

    Verified guest review

  • 8.0.Very good

    Decent place to stay

    The beds are super comfortable and clean. I liked the proximity to town and the ADO bus station. The bar staff are friendly and the food/drinks are delicious and cheap. However, I had a hard time sleeping in my dorm due to constant music playing from downstairs. Also the payment system isn't great (you need to load money before you buy anything and so you must guess how much you'll use in the duration of your stay or you will not get the money back). Also the pool was dirty the whole time I was there :(

    2 night trip, Mar 5, 2020

    Verified guest review

  • 10.0.Exceptional

    Everything was the Best !!! Samuel and all staff very professional.

    B.Moreno, 5 night trip, Feb 24, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Pros: Lovely outdoor area to chill out and take a dip in the pool. The bar-restaurant was nice too. The private room I had was quite bare bones, but it could be okay... if there was at least someplace - even a few hooks - to hang some clothes. Cons: The free shuttle to the beach that we I was looking forward to taking regularly? I was told that it was being repaired, and that it may be months before it is back in service. The hair dryer that was supposed to be in my bathroom? The lady at the reception desk told me that I would get it the next day, and then I was told that I should just go use one in a shared space. The complimentary breakfast that was included? Fruit and dry toast with jam. Most of the staff was courteous and nice, but I was disappointed by the attitude of one of the ladies at the reception desk. Any questions were met with indifference, which is too bad, because just a bit more care could make this a place I could recommend.

    Jo, 8 night romance trip, Feb 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    So close to ADO in the center of town. Their online payment system is great for drinks because you don’t have to worry about pulling out cash. Nice big bunks. If you need information about bikes or the local busses (collectiveo) they can help you. Great food all around, bars, laundry, dentist, alteration shop, and cool unique shops all around.

    2 night family trip, Jan 8, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    This is a new hostel that services adults older than 21. Very trendy and comfortable with an excellent location (steps away from the bus station). The staff is very friendly. Tulum is a wonderful town with good restaurants, attractions and proximity to nature. Beds are large and comfortable. There is a pool and fun bar and restaurant.

    Jeanne, 1 night trip, Jan 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great value for money and nice cashless concept

    I stayed in one of the design rooms with my gf and it was great. Always very clean and the private cabins offer excellent value for money. The food is excellent and the drinks from Alex the barman are exceptional. The food and drink prices are very cheap too. 2 dollars for a Smirnoff and coke!

    Beau, 9 night trip, Jan 1, 2020

    Verified guest review

See all 44 reviews