Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Bend, Oregon, United States of America
1 room, 2 adults

Shilo Inn Suites Hotel - Bend, Bend, United States of America

2.5-star2.5 stars
3105 O.B. Riley Road, Bend, OR, 97701, United States of America

Riverfront hotel in Boyd Acres with outdoor pool and indoor pool
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Upon arrival we found hair clippings in the bathroom, debris in the bathtub, bugs in the…Sep 17, 2020
  • Nice rooms. Initially I was worried about traffic noise, but once we were inside it was…Sep 14, 2020

Shilo Inn Suites Hotel - Bend, Bend, United States of America

from Rs6,806
  • Suite, 1 King Bed, River View
  • Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View
  • Suite, 2 Queen Beds, Courtyard Area
  • Suite, 2 Queen Beds, River View
  • Deluxe Suite, 1 King Bed, Jetted Tub, River View
  • Deluxe Suite, 1 King Bed, River View
  • Deluxe Suite, 2 Queen Beds, River View
  • Suite, 1 King Bed, Courtyard View
  • Executive Suite, 1 King Bed, Kitchenette, River View
  • Suite, 1 King Bed, Jetted Tub, River View
  • Executive Suite, 2 Queen Beds, Kitchenette, River View
  • Executive Suite, 1 Queen Bed, River View

What’s around Shilo Inn Suites Hotel - Bend, Bend, United States of America

Landmarks

  • In Boyd Acres
  • Bend River Promenade - 1 min walk
  • Sun Mountain Fun Center - 6 min walk
  • River's Edge Golf Course - 23 min walk
  • Downtown Bend Business Association - 35 min walk
  • Tower Theater - 36 min walk
  • Des Chutes Historical Museum - 42 min walk
  • Pilot Butte State Park - 44 min walk

Getting around

  • Robert's Field Airport (RDM) - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 151 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Shilo Inn Suites Hotel - Bend, Bend, United States of America’s small print

Also known as

  • Bend Shilo Inn Suites
  • Shilo Inn Suites Hotel - Bend Hotel Bend
  • Shilo Inn Suites Bend
  • Shilo Inn Suites Hotel Bend
  • Bend Shilo Inn
  • Shilo Inn Bend
  • Shilo Inn Hotel Bend
  • Shilo Inn Suites Bend Bend
  • Shilo Inn Suites Hotel - Bend Bend
  • Shilo Inn Suites Hotel - Bend Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 25.0 per night

Pets are allowed for an extra charge of USD 15 per accommodation, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shilo Inn Suites Hotel - Bend, Bend, United States of America

  • Does Shilo Inn Suites Hotel - Bend offer free cancellation for a full refund?
    Yes, Shilo Inn Suites Hotel - Bend does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shilo Inn Suites Hotel - Bend?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shilo Inn Suites Hotel - Bend?
    Yes, there's free self parking.
  • Is there a pool at Shilo Inn Suites Hotel - Bend?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Shilo Inn Suites Hotel - Bend?
    Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 15 per accommodation, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Shilo Inn Suites Hotel - Bend?
    You can check in from 4 PM to 1 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Shilo Inn Suites Hotel - Bend?
    Yes. Nearby restaurants include Cafe Sintra (2 mi), Zydeco Kitchen & Cocktails (2.1 mi), and Astro Lounge (2.1 mi).

Recent reviews

Good 7.4 From 1,340 reviews

Fair 4.0
Disappointing
Beside not having the continental breakfast or access to the pool and spa, when we arrived we were told we could not have the river view (not true from another employee) just the courtyard view (we had a parking lot view). When we got into our room, we did not have any toilet paper, hand towels, glasses, or coffee mugs. We had to get these things by making another trip to the desk. There was no maid service, we had to call to find out what to do with our trash. Smoke seeped into the room with air quality over 500 requiring us to make a tend over our bed to sleep. When we went to pick up our laptop that we dropped off to be stored in the safe, they couldn't find it. It had been locked in a drawer at the counter under the cash drawer. It felt more like camping since we were pretty much self-sufficient.
Sandra, us2 night business trip
Fair 4.0
Meh
The Hotel was clean enough But it is need of major updating. I had to remind myself that we didn’t check in to our usual 5 star hotel. It was a place to rest our heads and leave and for that purpose.... it was fine.
Michelle, us1 night trip
Good 6.0
hayley
Nice hotel. Pool and restaurant were closed and that was not stated on the website. The carpet was very stained and the bathroom floor didn’t appear to be clean. The woman at check in was awesome and had a great personality. Beds were very comfortable.
Paul, us2 night trip
Good 6.0
Coffee was not cleaned out- left over coffee pod still in the machine - no cups available. Overall ok, Beds comfortable.
Darillyn, us1 night trip
Very good 8.0
Late Check i.
The room was nice and what we expected. The only issue was we were delayed in the check in time for a several hours. They did let us check out at noon instead of 11, but not compensated for the several hours that we were delayed getting in. Of which made us late for the reason we were in Bend. i
Blake, us1 night trip
Exceptional 10.0
Beautiful Location!!
Beautiful location. My room looked right out on the river. My only complaint was the AC didn’t work properly, but the staff got right on it.
Holly, us1 night trip with friends
Fair 4.0
TERRIBLE: Covid shouldnt change customer service
I am not one to complain. I have never left a review on anything before....I know covid is a current issue and it has changed many business processes. However, I paid full price for very little service. This hotel has 2 pools and a restaurant. Advertised continental breakfast. Not only was this not stated that these services not available but the service at the room was terrible. My room included a jacuzzi tub, fire place and kitchenette. My husband and I with our 12 y.o son stayed for 2 nights. There was no servicing the room. Only one gallon size trash can. 2 towels. I asked for a roll away bed. I got it but with no blanket. When i called to ask for towels, i was then told that no sevice was offered that " we stay out of all rooms when customers are checked in" this would have been nice to know. I then requested towels, shampoo, and garbage liners. I got those after 2 calls and 2 hours later. $504.00 later for the stay and im very unhappy with this hotels service. I was also stopped in the parking lot by another person staying at the hotel complaining about their service...
Shannon, us2 night family trip
Poor 2.0
Didn't Stay
I was not informed the hotel pool and restaurant were closed due to Covid. Had to scramble to find new accommodations.
Holly, us2 night family trip
Poor 2.0
Very dissatisfied
Room was filthy. Bathroom was disgusting. Very outdated. Dead bugs and live spiders. Lamps with bulbs out. Fireplace did not work. Completely overpriced for what we walked into. I was super dissatisfied and disappointed with this Location.
Katrina, us1 night trip with friends
Fair 4.0
It must have been beautiful in the 70’s...
Definitely not what we thought we were getting based on the pictures. Would compare this to a cheap motel 8 stay, rather than a special get away. It must have been beautiful in the 70’s... but not 2020. Needs major renovation and a deep clean. Linens were missing, bathtub still had hair, and they had one person working when we checked in which they needed more staff. The cleaning staff left a vacuum and trash in our hallway that didn’t move during our entire stay. On a positive side, the bed was comfortable and the location was convenient for touring around the area. Would not stay here again.
us2 night trip

Shilo Inn Suites Hotel - Bend, Bend, United States of America

Is the description of this property not correct? Tell us