2/10 Poor
6 January 2023
very poor
Very poor. At breakfast we waited 30 minutes to be seated only to find the buffet virtually empty; bits of food did keep appearing but it meant we were in and out of our seats and/or waiting around in the buffet area, my wife had to leave for an appointment so ate virtually nothing. Tankersley is a dog friendly hotel, which we didn't realise but there really should be some separation of spaces. We had a barking dog close to our room which kept us awake most of the night. Dogs also spoilt our evening meal, with very bad dog odour in the bar area and several large dogs consistently barking. This made enjoyment and conversation very difficult with elderly relatives who were our Christmas guests that evening.
We are regular guests but may not stay again.
The staff were actually working very hard but appeared to be under staffed. The young male server we had on the evening of the 27th was excellent.
Simon
Simon, 2-night trip
Verified Hotels.com guest review