Hotel Eliana Kampala

Photo gallery for Hotel Eliana Kampala

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Twin Room | Desk, soundproofing, free WiFi, bed sheets
Twin Room | Desk, soundproofing, free WiFi, bed sheets
Desk, soundproofing, free WiFi, bed sheets
Standard Double Room | Desk, soundproofing, free WiFi, bed sheets

Overview of Hotel Eliana Kampala

Hotel Eliana Kampala

3.5 star property
3.5-star hotel in Kampala with spa and restaurant

9.6/10 Exceptional

4 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Kiwatule Rd, Plot No 432, Kampala, Central Region
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Fitness center
  • 24-hour room service
  • 24-hour business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Self-serve laundry
  • Conference space
  • Meeting room
For families
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
  • Soundproofed rooms

Choose dates to view prices

About this area

What's nearby

  • Heart of Kampala

Getting around

  • Entebbe Intl. Airport (EBB) - 53 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Eliana Kampala

3.5-star hotel in the city center
At Hotel Eliana Kampala, you can look forward to free continental breakfast, a roundtrip airport shuttle, and a terrace. Treat yourself to a massage at Sauna Steam & Spa, the onsite spa. Be sure to enjoy local and international cuisine at the onsite restaurant. Aerobics classes and yoga classes are offered at the gym; Hotel Eliana Kampala also has laundry facilities, an outdoor entertainment area, and a 24-hour business center. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Bike rentals, an electric car charging station, and a TV in the lobby
  • Newspapers in the lobby, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Hotel Eliana Kampala have perks such as 24-hour room service, in addition to amenities like late night room service and free WiFi.
More conveniences in all rooms include:
  • Rainfall showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in time from noon - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (8 hours per day)
  • Free WiFi in rooms (24 hours per day)

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • 24-hour room service

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (1590 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals

Facilities

  • Terrace
  • Television in common areas
  • Fitness center
  • Full-service spa

Accessibility

  • Accessible bathroom
  • In-room accessibility

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna Steam & Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way, maximum occupancy 4)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Eliana
Hotel Eliana Kampala Hotel
Hotel Eliana Kampala Kampala
Hotel Eliana Kampala Hotel Kampala

Frequently asked questions

Does Hotel Eliana Kampala offer free cancellation for a full refund?
Yes, Hotel Eliana Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Eliana Kampala?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Eliana Kampala?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Eliana Kampala?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Eliana Kampala?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Hotel Eliana Kampala?
You can check in from noon - 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Eliana Kampala and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and spa services.
Are there restaurants at or near Hotel Eliana Kampala?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include Isabella (5-min walk), Tesa (14-min walk), and MF Foods (15-min walk).
What's the area around Hotel Eliana Kampala like?
Hotel Eliana Kampala puts you in the heart of Kampala. Popular attractions include Lake Victoria, which is 55 minutes away by car.

Overall score and ratings

9.6

Exceptional

9.5/10

Cleanliness

10.0/10

Staff & service

9.0/10

Amenities

9.5/10

Property conditions & facilities

7.0/10

Eco-friendliness

10/10 Exceptional

Awesome hotel with super friendly staff we loved our stay there!!
Sarah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked this hotel for the friendliness and helpfulness of the staff. The food is very decent, the amenities is everything that you need. Pillow and mattress is comfortable. Most importantly it is clean. I liked having a gym and as a foreigner I liked that it is utilized by locals. I saw a wedding, and heard the sites and sounds of the city. I did have a large quiet room to escape to.
Zuriani, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Given the location, it is pretty strategic, I’d say.
1-night family trip
Verified Expedia guest review

8/10 Very good

I am impressed by a local hotel offering very nice and international service. The staff the spacing is all good and the price is low. The food is really good. Well done Hotel Eliana.
2-night trip
Verified Expedia guest review