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1 room, 2 adults

Crowne Plaza Cabana, Palo Alto, an IHG Hotel

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
4290 El Camino Real, Palo Alto, CA, 94306, United States of America

3.5-star hotel in Palo Alto with outdoor pool and restaurant
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • comfy bed, clean and spacious. Apr 8, 2021
  • Friendly and helpful staff took our luggage from parking lot to our room. Room was very…Jan 8, 2021

Crowne Plaza Cabana, Palo Alto, an IHG Hotel

from Rs6,484
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 2 Queen Beds, Non Smoking
  • Premium Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking (Sunset)
  • Room, 1 King Bed, Non Smoking, Poolside (Cabana)
  • Room, 2 Queen Beds, Non Smoking, Poolside (CABANA)
  • Standard Room
  • Deluxe Room
  • Suite, 1 King Bed, Non Smoking (Cabana Whirlpool)
  • Suite, 1 King Bed, Non Smoking (Beatles)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Tub)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Presidential Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza Cabana, Palo Alto, an IHG Hotel

Landmarks

  • San Antonio Shopping Center - 15 min walk
  • Rengstorff Park - 34 min walk
  • Los Altos History Museum - 38 min walk
  • Charleston Plaza - 45 min walk
  • Googleplex - 3 mi / 4.8 km
  • Mountain View Center for the Performing Arts - 2.6 mi / 4.3 km
  • Stanford Stadium - 3.1 mi / 5 km
  • Shoreline Amphitheatre - 3.7 mi / 6 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 20 min drive
  • San Francisco International Airport (SFO) - 32 min drive
  • Oakland Intl. Airport (OAK) - 47 min drive
  • San Antonio Station - 20 min walk
  • California Ave Station - 5 min drive
  • Mountain View Station - 6 min drive
  • Free area shuttle
  • Free train station drop-off
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

  • Up to 55 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Free train station drop-off from 8:00 AM to 11:00 PM

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 5 miles

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Outdoor pool
  • Free pool cabanas
  • 24-hour fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Pool sun loungers
  • Pool umbrellas
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

4290 Bistro Bar - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Crowne Plaza Cabana, Palo Alto, an IHG Hotel’s small print

Also known as

  • Cabana Crowne Plaza
  • Palo Alto Crowne Plaza Cabana
  • Crowne Plaza Cabana Palo Alto Hotel
  • Crowne Plaza Cabana Palo Alto
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Hotel
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Palo Alto
  • Crowne Plaza Cabana, Palo Alto, an IHG Hotel Hotel Palo Alto
  • Cabana Crowne Plaza Palo Alto
  • Cabana Palo Alto
  • Crowne Plaza Cabana
  • Crowne Plaza Cabana Hotel
  • Crowne Plaza Cabana Hotel Palo Alto
  • Crowne Plaza Cabana Palo Alto
  • Crowne Plaza Palo Alto Cabana
  • Palo Alto Cabana

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between USD 12 and USD 32 per person (approximately)

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Cabana, Palo Alto, an IHG Hotel

  • Does Crowne Plaza Cabana, Palo Alto, an IHG Hotel offer free cancellation for a full refund?
    Yes, Crowne Plaza Cabana, Palo Alto, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
    Yes, dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
    You can check in from 3 PM - 3 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Crowne Plaza Cabana, Palo Alto, an IHG Hotel?
    Yes, there's an onsite restaurant, 4290 Bistro Bar. Nearby restaurants include Dinah's Poolside Restaurant (4-min walk), Hobee's Restaurant (4-min walk), and A Good Morning (9-min walk).
  • What is there to do at Crowne Plaza Cabana, Palo Alto, an IHG Hotel and nearby?
    Have fun with activities like cycling, hiking, and rock climbing, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Crowne Plaza Cabana, Palo Alto, an IHG Hotel also has a 24-hour fitness center.

Recent reviews

Fabulous 8.6 From 441 reviews

Exceptional 10.0
The staff member at the desk was very polite. He did let us know the coffee pots and hair dryers had been taken out of the room but if we wanted them they could bring them back in. Room was very clean and the hotel is quiet.
Lesley, us1 night family trip
Exceptional 10.0
Best hotel & staff ever!!!
The staff are all very kind, accommodating, helpful, professional, excellent customer service... thanks to all for making our stay worthwhile & awesome. Rooms are superbly clean & amenities are the best. We are returning customers & you can decide why we keep on going back, although there’s lots of hotels nearby. You can never go wrong when you book at this hotel. Location is perfectly close to whatever you need. They follow & obey the safety guidelines mandated by the state & county regarding the safety of everyone during these pandemic times. They are well informed about the current laws & sees to it that everyone is aware of the CDC guidelines & safety measures especially these times. I will highly recommend this hotel for future customers. My overall rating is exceptional. Only downside at this time are restaurants within the hotel are close & no breakfast is being served, which is totally understandable during these times. How I wish it’ll be better next year. My advice to you future customers of this hotel, go for it & I guarantee you’ll never regret your stay with them. Be it business, personal, family, social or whatever, you will be amazed & awed as we are. Remember to wear your masks, hand sanitizers are available everywhere... and of course social distancing. For the safety of everyone please be truthful and honest if you have the symptoms, for everyone’s safety including yours. Take care & be safe out there. Huge thanks to all the staff, front desk & housekeeping.
Maria, us2 night trip
Exceptional 10.0
Price was practical for a great location.. All Staff Employees are marvelous! Great customer service It is an old hotel. It was a modern back in mid 2000 U use to recommend it to my SAP Colleagues
Maximilliane, us1 night business trip
Good 6.0
No view in room since they are painting the wall.
There was no indication that they are painting on the wall outside at the time I booked the rooms. There was no view at all since it was all covered with plastic film. Not pleasing to see all the dirt that is trapped on the outside and felt like a prison since there was nothing to see at all. Furnitures seems outdated but I guess they want to keep the cabana feel. Closet is somehow in the bathroom which is kind of weird. I booked two rooms. One TV stand comes with some sliding door that almost fell onto my toddler while the other room doesn’t even have the sliding door at all. I think it is common enough for the sliding problem that I am not surprised they actually removed them. No one swims in the pool since the weather is cold but there was a lot of fallen leaves which prompted to think they don’t maintain it often. Hotel came with breakfast but the menu needed to be better. After turning in our orders the night before, we got calls like 15 minutes before our schedule time to request us how we wanted the eggs to be cooked? They should have indicated on the menu to prevent the waste of time to confirm customers’ request in my opinion.
Shirley, us1 night family trip
Very good 8.0
Nice and comfy room
The room was really nice and clean but the windows were covered in some film so we had no view whatsoever sort of felt cave like they should take that stuff off. We also had problems with the keys not working correctly and had to change rooms before we even got her first one in that instance the door didn’t lock all the way. Room813 was The second room we were assigned to and again had trouble with the keys and actually even locking the door and closing is behind us
Margaret, us1 night family trip
Very good 8.0
Pleasant stay!
Nice hotel! Clean and not too many guest. Pool was open so it was nice to go hang by the pool for a bit. We were bummed to lean that the gym and the sauna were closed. 🙁 Our room was clean and comfortable!
Maria, us1 night family trip
Good 6.0
cold shower
The facility was okay but we had to take a cold shower in the morning due to lack of hot water and there were no cups disposable or otherwise in the bathroom.
Ian, us1 night family trip
Very good 8.0
Ok overnight stay, but room for improvement.
The hotel was pretty empty with the exception of some painters which pretty much blocked the drive up entrance so we had to load our luggage from the parking lot. The internal phone system was broken, so we had to use our own phones to order a hair dryer. And our door had to be pulled closed manually or it would stay open. Small issues, but still kinda annoying
Rod, us1 night trip
Exceptional 10.0
Great customer service. The property was really nice and clean
us1 night trip
Poor 2.0
Looks great from the outside
Air conditioning was very poor. Room had tape at the base of the floor boards. We couldn’t get to use the pool. Horrible experience.
JAMES, us1 night trip

Crowne Plaza Cabana, Palo Alto, an IHG Hotel