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Royal Shangrila

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Beach nearby
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Royal Shangrila

Royal Shangrila

Eilat hotel with spa and outdoor pool

11 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
South Beach, Eilat, Southern District, 88000
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Sauna
  • Children's pool
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Eilat (ETM-Ramon Intl.) - 26 min drive
  • Ovda (VDA) - 58 min drive
  • Aqaba (AQJ-King Hussein Intl.) - 60 min drive
  • Taba (TCP-Taba Intl.) - 112 min drive
  • Airport pick-up service
Map

About this property

Royal Shangrila

A great choice for a stay in Eilat, Royal Shangrila offers airport pick-up service (available 24 hours). Guests can visit the spa to indulge in hot stone massages, facials, or body treatments, and Main Restaurant serves breakfast and dinner. An outdoor pool, a poolside bar, and a fitness center are other features.

Languages

Arabic, English, French, Hebrew, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Check-in begins 1 hour after sunset on Saturday and on the final day of Jewish holidays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground

What to do

  • Shopping
  • Beach nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna

Languages

  • Arabic
  • English
  • French
  • Hebrew
  • Russian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Freezer

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body treatments.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Main Restaurant - This buffet restaurant serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ILS 80 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 11 costs ILS 80
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Royal Shangrila Hotel
Royal Shangrila Eilat
Royal Shangrila Hotel Eilat

Frequently asked questions

Overall score and ratings

5.8

6.4/10

Cleanliness

5.8/10

Staff & service

9.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness
Write a review

4/10 Fair

Everything was great but the service. Terrible, terrible service for such a nice hotel. They were cleaning the pool at 11am with loud machines. Everyone at the pool was trying to relax and enjoy the scenery, but all we could hear was a loud motor power washer. Another guest went to the lobby to tell them turn it off. Power wash the pool at night, not when everyone is using it!!! I was sitting in a chair and an employee tried to open an umbrella above me. I kindly asked him not to open it, as I was sitting in the sun. He gave me SO much attitude and ignored me and tried to open it anyway until I stood up and said no again. I was so frustrated with the terrible service. Schnitzel (chicken tenders) at the pool were inedible. So gross. Breakfast was only offered at the attached hotel. Constantly had to walk up and down the large hill because the golf cart transportation was never available. Beautiful location, terribly run hotel.
Austin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Shimon, 2-night trip
Verified Hotels.com guest review

6/10 Good

Doron, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

6/10 Good

What you see is definitely not what you get. We arrived at Shangrila hotel with high expectations regarding the hotel's facilities and overall seeing, but we found out that nothing is new and it's just a part of the OLD Orchidea hotel. The team was great and def
Daniel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

the location is great. all is nice.
RAN, 1-night family trip
Verified Expedia guest review

6/10 Good

Ortal, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Very filthy , food was not edible
Ben, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not good hotel not go !!!!
Not clean !! Every place that we go was derty!! A lot of garbich all the hotel The service was treball Always we go … not come to take us! The water shower ant the toellet every thing go out !!! We cut the vication and go back to the ahouse….
Roee, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Our room was ok. The bathroom was updated but the rest of the room needs to be updated. The food is ok. I would have expected much better from the shangri la. Parking was the worst I’ve ever seen at a so called nice hotel. Checkout was not good. Certain staff members were very pleasant. Personally I would not stay there again.
Dennis, 3-night romance trip
Verified Expedia guest review