Hotel Bardo

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Outdoor pool
Outdoor pool
Outdoor pool
Living area

Overview of Hotel Bardo

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Hotel Bardo

5.0 star property
Luxury hotel in Tulum City Center with spa and outdoor pool

9.6/10 Exceptional

186 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is ₹332
Price available on 28/08/2022
Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Room service
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Communal living room
  • Front desk safe
For families
  • Private pool
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 11 min drive
  • Gran Cenote - 10 min drive
  • Tulum Beach - 14 min drive
  • Playa Paraiso - 18 min drive
  • Tulum Mayan Ruins - 25 min drive
  • Sian Ka'an Biosphere Reserve - 31 min drive
  • Soliman Bay - 28 min drive
  • Dos Ojos Cenote - 43 min drive

About this property

Hotel Bardo

Hotel Bardo puts you 5.5 mi (8.8 km) from Tulum Mayan Ruins and 4 mi (6.5 km) from Tulum Beach. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a terrace.

Languages

English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Grocery/convenience store

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Full-service spa

Languages

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private pool
  • In-room massage
  • Yard
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.

The spa is open daily.

Dining

Milam - Onsite fine-dining restaurant.
Bardo's Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

9.9/10

Eco-friendliness

10/10 Exceptional

stacey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Miranda, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This property is amazing. I would go again and again, relaxing, beautiful and the food was A . The staff were friendly and very helpful. A piece of heaven.
Katricia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Best hotel I have stayed in! Embedded in a jungle setting with bohemian decor, plunge pool on the entrance to each room as a basic level with top class rooms. A lot of effort and attention to detail goes into the hotel, with each evening outdoor camp fire lit with complementing outdoor candles, makes for excellent setting for a late night time swim in there 24 hour slightly heated swimming pool. Breakfast brought to our private pool side was a highlight before the morning 9pm yoga class. (Breakfast was also top class) Melissa and José are top class hosts, nothing was a problem and they had contacts all across the city. On one of the evenings we were running late on a reservation in Rosa Negra, (1 hour) the place was queued out the door when we eventually did land but thanks to Jose he kept our reservation and extended our stay! Melissa gave us excellent suggestions and organised car rental at short notice delivered to the door. I have read some of the bad reviews on hotel Bardo, they are ridiculous! Stayed in 100’s of hotels and this by far the most outstanding hotel.
James, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Second time @ hotel bardo I love it
Jenny, 2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

I recently had a sublime experience at the hotel bardo :) after two years of the pandemic lockdown, reemerging at this transformative hotel was a divinely magical experience and one I hope i can return to-- every place you go on this property smells wonderful and the villas are gorgeous. obviously, the owners really care about the aesthetic value. it is simply a testament to beauty. i was able to partake in some yoga, sound healing, and the Temazcal ceremony--:) the staff is super helpful and very friendly. but there needs to be a special shoutout to Mara, the hotel manager, who went above and beyond in making my stay exceptional in every way. not only did she respond promptly to all my inquires, she also recommended both the sound healing and the Temazcal ceremonies which were both mind-blowing experiences that i will carry with me for a long time. also to Diego who leads these experiences. he is the real deal. both experiences were exceptional and challenging in all the right ways. My only regret, is that i cannot stay here forever--;) Thank you Hotel Bardo for an incredible stay--:))) Sasha
alexandra, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing!!!! Quezon is the man !!! We WILL be coming back ! Top down this is a world class guest experience!
David, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Top notch service!
Lakiya, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s heavenly! The property is very peaceful, but not at all boring. We got up and did yoga each morning, and enjoyed sound healings and a Tamascal ritual. The staff are warm and endlessly helpful. We can’t wait to go back
Stacie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love the vibe & everything about hotel bardo
Ariel, 3-night romance trip
Verified Expedia guest review