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Townhouse 799 Royal Palms Hotel - Lily Collection

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Exterior
Deluxe Suite | Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets
Free WiFi, bed sheets

Overview of Townhouse 799 Royal Palms Hotel - Lily Collection

Townhouse 799 Royal Palms Hotel - Lily Collection

3.0 star property
3-star hotel in Goregaon

3 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
1, Royal Palms Villa Road,, Royal Palms Estate,Aarey Colony,Goregaon, Mumbai, Maharashtra, 400065

Room options

About this area

What's nearby

  • In Goregaon
  • Juhu Beach - 50 min drive
  • U.S. Consulate General - 56 min drive
  • Gorai Beach - 121 min drive

Getting around

  • Chhatrapati Shivaji International Airport (BOM) - 41 min drive
  • Mumbai Goregaon Station - 9 min drive
  • Mumbai Jogeshwari Station - 10 min drive
  • Mumbai Kanjurmarg Station - 11 min drive

Restaurants

  • Skky - 6 min drive
  • Cafe Ambrosia - 6 min drive
  • Prego - 7 min drive
  • Seasonal Tastes - 7 min drive
  • Kangan - 7 min drive

About this property

Townhouse 799 Royal Palms Hotel - Lily Collection

When visiting Mumbai, Townhouse 799 Royal Palms Hotel - Lily Collection is a great choice to consider. Free perks include continental breakfast, WiFi, and self parking.

Languages

English, Hindi

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in time from noon - 11:30 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. PAN cards are not accepted. Travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)

Languages

  • English
  • Hindi

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping

Fees & policies

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Capital O 44161 Royal Palms Hotel Lily Collection
Townhouse 799 Royal Palms Hotel - Lily Collection Hotel
Townhouse 799 Royal Palms Hotel - Lily Collection Mumbai
Townhouse 799 Royal Palms Hotel - Lily Collection Hotel Mumbai

Frequently asked questions

Does Townhouse 799 Royal Palms Hotel - Lily Collection offer free cancellation for a full refund?
Yes, Townhouse 799 Royal Palms Hotel - Lily Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Townhouse 799 Royal Palms Hotel - Lily Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Townhouse 799 Royal Palms Hotel - Lily Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Townhouse 799 Royal Palms Hotel - Lily Collection?
You can check in from noon - 11:30 AM. Check-out time is 11 AM.
Are there restaurants at or near Townhouse 799 Royal Palms Hotel - Lily Collection?
Yes. Nearby restaurants include Skky (2.7 mi), Cafe Ambrosia (2.7 mi), and Nawab Saheb (3 mi).

Reviews

2.0

2.7/10

Cleanliness

2.0/10

Staff & service

6.0/10

Amenities

2.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Poor

it was a very bad experience of my life
The hotel was advertised on the basis that it is three stars, but in fact, when I arrived, I found it not even worthy of one star,
Abdul kareem, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Poor services. Rude manager don't have the basic etiquette to talk to another person. Breakfast comes after 5 reminders. No tv and ac remote provided. Ghostly atmosphere of the hotel. Unclean bathroom. Only open to cheat customers.
Writik, 1-night business trip
Verified Expedia guest review

2/10 Poor

Extremely bad hotel, worst service from Hotels.com
The hotel if you can call it one is extremely poorly maintained. We were offered a room which was full of mold, wall plaster coming off and smelly. The room had no towel, the bathtub was probably cleaned a decade ago with hair and what not still stuck dry. On complaining, the management offered to move us to another room, but the condition was not much different. So, we decided to check out. Then started an almost 5-hour misery with Hotels.com support to try and get another reservation which after several calls and hang ups never materialized. The only plus if one may call it is that I ended losing only 2k here having used some vouchers for the rest. All in all my friend ended up suffering in the moldy room for 5 hours and ended up with severe allergic reactions and Hotels.com did nothing to help even though the hotel management agreed that their property was not up to the mark and that they are ready for a full refund if Hotels.com would connect with them which unfortunately did not happen. Me and my friends are never using Hotels.com ever again after this experience.
3-night business trip
Verified Hotels.com guest review