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All properties in Queenstown, Otago, New Zealand

Novotel Queenstown Lakeside

4-star hotel with restaurant, near Lake Wakatipu

  • Free WiFi in lobby
From
Rs7,789

Image gallery

  • Indoor Spa Tub
  • Indoor Spa Tub
  • Private spa tub
  • Bathroom
  • Indoor Spa Tub
Indoor Spa Tub. Image 1 of 53.
1 / 53Indoor Spa Tub
8.8.Fabulous.
  • Lovely location by the lake. Room was basic by international standards and lacked written…

    Apr 5, 2021

  • Very enjoyable. Service wonderful looked after us with a request we had made & even…

    Mar 11, 2021

See all 500 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 273 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa tub

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In a regional park
  • Lake Wakatipu - 1 min walk
  • Skyline Gondola - 10 min walk
  • Williams Cottage - 1 min walk
  • Church of St Peters - 2 min walk
  • Queenstown Mall - 3 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds
  • Room, 1 King Bed, Lakeside
  • Room, 2 Double Beds, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed, View
  • Standard Room, 2 Double Beds, View

Location

  • In a regional park
  • Lake Wakatipu - 1 min walk
  • Skyline Gondola - 10 min walk

What’s around

Landmarks

  • In a regional park
  • Lake Wakatipu - 1 min walk
  • Skyline Gondola - 10 min walk
  • Williams Cottage - 1 min walk
  • Church of St Peters - 2 min walk
  • Queenstown Mall - 3 min walk
  • Toi o Tahuna - 4 min walk
  • Skycity Queenstown Casino - 4 min walk
  • Creative Queenstown Arts & Crafts Market - 4 min walk
  • Steamer Wharf - 4 min walk
  • Fear Factory Queenstown - 5 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 13 min drive

At a glance

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite valet parking (NZD 25.00 per night; includes in/out privileges)
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Offsite parking nearby (NZD 20 per night; discounts available)
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu

Things to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 21-inch LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Elements - This restaurant serves breakfast and dinner. A children's menu is available.

Recreation

On Site

  • Fitness facilities
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Lakeside Novotel
  • Queenstown Novotel
  • Novotel Gardens Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Hotel
  • Novotel Queenstown Lakeside Queenstown
  • Novotel Queenstown Lakeside Hotel Queenstown
  • Lakeside Novotel Queenstown
  • Novotel Lakeside
  • Novotel Lakeside Hotel
  • Novotel Lakeside Hotel Queenstown
  • Novotel Lakeside Queenstown
  • Novotel Queenstown
  • Novotel Queenstown Lakeside
  • Queenstown Lakeside

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Valet parking costs NZD 25.00 per night with in/out privileges

Parking is available nearby and costs NZD 20 per night

Buffet breakfast is offered for an extra charge of NZD 33.00 for adults and NZD 17.50 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 10 per night (rates may vary)

Wired Internet access is available in guestrooms for NZD 10 per night (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: NZD 100 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Queenstown Lakeside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs NZD 25.00 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Elements. Nearby restaurants include Captains Restaurant (3-min walk), Vudu (3-min walk), and Fergburger (4-min walk).
  • No, this hotel doesn't have a casino, but Skycity Queenstown Casino (4-min walk) and SKYCITY Wharf Casino (5-min walk) are both nearby.
  • Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Relax in the spa tub or enjoy the use of other amenities, which include a fitness center and a picnic area. Novotel Queenstown Lakeside also has a garden.
8.8.Fabulous.
  • 8.0.Very good

    Location, location

    The best thing about this hotel is the location. Easy to get anywhere in town. Rooms were fine. Nothing special. Staff were very pleasant and helpful.

    Susan, 3 night trip, Mar 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    check in was super easy. Very friendly staff. Our room had a lovely view was very clean and comfortable and was nice and warm, We were very close to town and all the amenities.

    Theresa, 1 night family trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The staff were really friendly, but the building seemed a bit dated. The bathroom didn't have a working extractor fan and we could hear everything from the floor above and in the hallway. The location is excellent however, and you save so much time with transit to town.

    2 night romance trip, Jan 4, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Great location that’s very central and nice and warm on a stormy summer I night

    1 night romance trip, Jan 1, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location, parking situation a nightmare

    3 night trip, Jan 1, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location, close to everything. Service was okay. Very clean. Smooth and easy check in and check out. Only thing I didn't like was that we had to pay for parking and its off site.

    2 night family trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location Location Location

    Easy location in cbd. Friendly service and good value.

    Jason, 1 night business trip, Dec 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    It’s ok. Location is very convenient. Very nice garden towards the lake side. Nice Breakfast The building shows signs of age, carpet is quite old and dirty.

    Tony, 3 night family trip, Nov 24, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Its proximity to town great bed good size room friendly staff.

    3 night trip with friends, Nov 19, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely fantastic, can’t speak more highly about the experience. Staff were outstanding- friendly, attentive, generous. Wonderful experience- great breakfast. Would highly recommend.

    Carolyn, 3 night family trip, Nov 18, 2020

    Verified Wotif guest review

See all 500 reviews