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1 room, 2 adults

Aiden by Best Western @ Austin City Hotel

4-star4 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
2200 S I H 35, Austin, TX, 78704, United States of America

4-star hotel with outdoor pool, near Lady Bird Lake
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Austin is blowing up, and staying "inside" the city is becoming unreasonable. This hotel…Apr 30, 2021
  • When we arrived, we were greeted by the front desk, all the staff was friendly, including…Apr 25, 2021

Aiden by Best Western @ Austin City Hotel

from Rs8,155
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View
  • Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Suite, Multiple Beds, Accessible, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Small Room)

What’s around Aiden by Best Western @ Austin City Hotel

Landmarks

  • In South Congress
  • Lady Bird Lake - 25 min walk
  • Governor's Mansion - 3.5 mi / 5.6 km
  • Texas State Capitol - 3.9 mi / 6.2 km
  • Bob Bullock Texas State History Museum - 3.9 mi / 6.2 km
  • Blanton Museum of Art - 3.9 mi / 6.3 km
  • LBJ Presidential Library - 3.9 mi / 6.3 km
  • University of Texas at Austin - 5 mi / 8.1 km

Getting around

  • Austin-Bergstrom International Airport (AUS) - 11 min drive
  • Austin Station - 15 min drive

At a glance

Key facts

Hotel size

  • This hotel has 158 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-6 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed*

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 7200
  • Conference space size (meters) - 669
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Opal Divines Austin Grill - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Aiden by Best Western @ Austin City Hotel’s small print

Also known as

  • Austin City Best Western
  • Best Western Plus City Hotel
  • Aiden By Best Austin City
  • Aiden by Best Western @ Austin City Hotel Hotel
  • Aiden by Best Western @ Austin City Hotel Austin
  • Aiden by Best Western @ Austin City Hotel Hotel Austin
  • Austin City Hotel
  • Austin City Hotel Best Western
  • Austin City Hotel Best Western Plus
  • Best Western Austin City
  • Best Western Austin City Hotel
  • Best Western Austin City Plus
  • Best Western Plus Austin City
  • Best Western Plus Austin City Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Rollaway beds are available for USD 10.0 per night

Pets are allowed for an extra charge of USD 30 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Aiden by Best Western @ Austin City Hotel

  • Does Aiden by Best Western @ Austin City Hotel offer free cancellation for a full refund?
    Yes, Aiden by Best Western @ Austin City Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Aiden by Best Western @ Austin City Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Aiden by Best Western @ Austin City Hotel?
    Yes, there's free self parking. Electric vehicle charging is available.
  • Is there a pool at Aiden by Best Western @ Austin City Hotel?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Aiden by Best Western @ Austin City Hotel?
    Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 30 per pet, per day.
  • What are the check-in and check-out times at Aiden by Best Western @ Austin City Hotel?
    You can check in from 3 PM - 6 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Aiden by Best Western @ Austin City Hotel?
    Yes, Opal Divines Austin Grill offers American cuisine. Nearby restaurants include WhipIn (6-min walk), Hai Ky (12-min walk), and Curra's Grill (13-min walk).
  • What is there to do at Aiden by Best Western @ Austin City Hotel and nearby?
    Aiden by Best Western @ Austin City Hotel has an outdoor pool and a spa tub, as well as a fitness center.

Recent reviews

Fabulous 8.6 From 666 reviews

Fair 4.0
Okay stay
Everything was fine except check in was held back didn’t get our room until around 4 pm. Also our fridge did not work. We didn’t realize it was not working until the next day and our food spoiled.
us1 night trip with friends
Exceptional 10.0
South Austin Gem
While in town for a visit to St. Edwards, we found a great new place to stay. Very pleasant, efficient staff in every encounter. Our well appointed room was clean & comfortable. The pool "grotto" with the waterfall, was calming and relaxing. Opal Divine's was a terrific accompaniment to our lodging. I am looking forward to our next stay. I highly recommend to anyone.
PATRICIA, us1 night family trip
Exceptional 10.0
Close to everything!
Cute update hotel with Austin accents. Super close to all the close spots in Austin, rainey st., congress, 6th. Loved my stay!
Claudia, us2 night trip with friends
Exceptional 10.0
Good location, staff very friendly.
Kenneth, us2 night trip
Fair 4.0
The layout of the hotel was confusing and weird, the rooms are small and very dark, the bathroom is small and the breakfast was greasy, compared to the 2.5 stars hotels we stayed in during the same trip in Texas and this being a 4 stars hotel, this is the worst!! We expected a totally different experience when we chose 4 stars
us2 night family trip
Very good 8.0
Nice/Hip hotel
Recently stayed here for 1 night. The queen size room is super small, so we had to upgrade to a king size. The pool area is really pretty. This free breakfast was great. The locations is great also with about a $7 Lyft ride to Rainey St. for the bars. FREE parking! My only complaint is that my husband found a lot of spiders throughout the hotel (at check-in, in our room).
us1 night trip
Very good 8.0
Basically a best western with a make over. Plenty of coffee and awesome breakfast. One weird thing, with the do not disturb sign on the handle the cleaner still tryed to get in with their key.
Robert, us2 night business trip
Exceptional 10.0
Perfect !! 10 out 10
Wow factor!! Pros= very nice staff, very nice rooms very modern, beds are super comfy, love the fridge and microwave in the room if you're trying to be cost-effective by not eating out, the toiletries smell so good and are so nice, the pool area the jacuzzi area that little Lounge area very nice, My overall stay was perfect I am definitely coming back here anytime I stay in Austin nothing to complain about this place no weird hairs in the shower room is super clean ,smells good 10 out of 10!!!
Eva, us2 night trip
Very good 8.0
Very good
Clean facility and courteous staff. A little hard to get to and tricky to get around inside. Otherwise excellent.
Linda, us1 night trip
Exceptional 10.0
As always love this hotel
Amalia, us1 night family trip

Aiden by Best Western @ Austin City Hotel