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Sheraton Quito Hotel

Photo gallery for Sheraton Quito Hotel

Indoor spa tub
Terrace/patio
Front of property
Executive Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of Sheraton Quito Hotel

Sheraton Quito Hotel

5.0 star property
Luxury hotel with 2 restaurants, connected to a shopping center, near Atahualpa Olympic Stadium
8.8 out of 10 Fabulous
8.8/10 Fabulous

201 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In La Carolina
  • Parque La Carolina - 1 min drive
  • Atahualpa Olympic Stadium - 1 min drive
  • Quicentro Shopping - 2 min drive
  • Quicentro Sur Mall - 19 min drive
  • Monument to the Equator - 23 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 47 min drive
  • Iñaquito Station - 7 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Crepes & Waffles - 3 min walk
  • Juan Valdez Café - 3 min walk
  • El Arbolito Delicatessen - 2 min walk
  • Segundo Muelle - 2 min walk
  • Cafelab - 4 min walk
Map

About this property

Sheraton Quito Hotel

Sheraton Quito Hotel offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. Guests can visit the health club for a workout or grab a bite to eat at Restaurante Cook's, one of 2 restaurants, which serves local and international cuisine and is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a spa tub, and a sauna. Fellow travelers say good things about the helpful staff and central location. The property is just a short walk to public transportation: Iñaquito Station is 7 minutes away.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Spa tub
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

Restaurante Cook's - This restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Restaurante Las Fragatas - This restaurant specializes in local and international cuisine and serves breakfast and lunch. Open daily.
Bakery&Deli - This coffee shop specializes in local and international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.
  • Administrative fee: USD 1.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25.50 per person
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 36.6 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

Does Sheraton Quito Hotel offer free cancellation for a full refund?
Yes, Sheraton Quito Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Quito Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sheraton Quito Hotel?
Yes, pets stay free.
Is parking offered on site at Sheraton Quito Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Sheraton Quito Hotel?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at Sheraton Quito Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Sheraton Quito Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Relax in the spa tub or enjoy the use of other amenities, which include a 24-hour fitness center and a sauna.
Are there restaurants at or near Sheraton Quito Hotel?
Yes, there are 2 onsite restaurants, featuring alfresco dining and local and international cuisine.
What's the area around Sheraton Quito Hotel like?
Sheraton Quito Hotel is in La Carolina, a short 7-minute walk from Iñaquito Station and 3 minutes' walk from Atahualpa Olympic Stadium. Travelers say the area is central and good for shopping.

Reviews

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Sharon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice and helpful hotel staff! Thanks for making everything work so well.
Judith, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved this hotel!! Staff extremely friendly. Suites super clean and the food is even better!! We’ll be back for sure
Verified Expedia guest review

2/10 Poor

old hotel, rude staff. Did not honor club level as paid for.
Verified Expedia guest review

10/10 Exceptional

The cleaning staff is fantastic! The surrounding area is easy for walking to dinning, shopping, and really anything you may need.
Orietta, 2-night family trip
Verified Expedia guest review

2/10 Poor

Ximena, 1-night trip
Verified Expedia guest review

8/10 Very good

Maria Marinho, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very clean property and rooms. Outstanding staff also.
Lucinda, 3-night family trip
Verified Expedia guest review

8/10 Very good

Hotel is in a great location for restaurants, mall and close to a large park. The gym weights could do with upgrading but has the essentials. Food is not great in the hotel but, there is lots of choice outside.
Stewart, 5-night trip
Verified Expedia guest review

8/10 Very good

Francisco, 1-night trip
Verified Expedia guest review