Mercure Chester Abbots Well Hotel

4.0 star property
4-star hotel with spa, near Grosvenor Park

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Mercure Chester Abbots Well Hotel

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Exterior

Overview of Mercure Chester Abbots Well Hotel

7.0

Good

Property highlights

  • Pet-friendly
  • Spa
  • Pool
  • Free parking
  • Free WiFi
  • Gym
Map
Whitchurch Road Christleton, Chester, England, CH3 5QL
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference center
  • Meeting rooms
Feel at home
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace

Room options

Classic Room, 2 Twin Beds

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Suite, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

Family Room (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Privilege, Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room, 1 Double Bed (Compact)

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

About this area

What's nearby

  • Chester City Walls - 5 min drive
  • Chester Racecourse - 6 min drive
  • Chester Zoo - 6 min drive
  • Cheshire Oaks Designer Outlet - 8 min drive
  • Delamere Forest - 13 min drive
  • Oulton Park Circuit - 17 min drive

Getting around

  • Manchester Airport (MAN) - 37 min drive
  • John Lennon Airport (LPL) - 38 min drive
  • Chester Station - 4 min drive
  • Ellesmere Port Station - 9 min drive
  • Bache Station - 10 min drive

Restaurants

  • Bluestone Bar - 18 min walk
  • Bromfield Arms Chester - 4 min drive
  • Ring O' Bells - 9 min walk
  • The Piper - 2 min drive
  • The Old Harkers Arms - 5 min drive

About this property

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel puts you 3.7 mi (6 km) from Chester Zoo. You can visit the spa to indulge in body wraps or mani/pedis, and British cuisine is served at The Brasserie, which is open for breakfast, lunch, and dinner. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a fitness center.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Shopping

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Dining

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a carbon monoxide detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Chester Abbots Well Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Chester Abbots Well Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Chester Abbots Well Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chester Abbots Well Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Chester Abbots Well Hotel and nearby?
Mercure Chester Abbots Well Hotel has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Mercure Chester Abbots Well Hotel?
Yes, The Brasserie offers British cuisine.
What's the area around Mercure Chester Abbots Well Hotel like?
Mercure Chester Abbots Well Hotel is located a short 19-minute walk from Chester Music Theatre.

Reviews

7.0

Good

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Very good

Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jean, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay, good location
Lovely, friendly and informative receptionist upon arrival. Booked 2 rooms which unfortunately weren't near each other but it was explained that they were busy so didn't mind too much. Room was nice, spacious and clean but one of them had a faulty fan. Breakfast was good but ran out of things quite quickly (the cooked breakfast and the pastries). We drove into the city centre which was only about a 10 minute drive but the hotel also isn't far from the park and ride. Our main reason for being there was the zoo which is also only about 10 minute drive away.
Rebecca, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

miss j a, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Niala, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicola, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Noisy within the rooms
Very noisy, you can hear people in the next room talking, walking around and their tv. The corridors could hear the people in them and their footsteps sounds carried out the sound into our room. Maid was cleaning and hoovering from 8am on a Sunday morning. Which I understand they have a lot of jobs but with the sound issue it was very noisy. Shower could just about cover my left toe. Water came out the shower head but not out far enough, had to be so close to the wall for it to reach you. Couple of cracked tiles in the bathroom and stains on the carpet. Gym and pool although didn’t use looked presentable. Only downside is it wasn’t clear on the opening times for these. Staff were polite, and chatty. Maid came into clean everyday and gave clean towels when needed, bed was made etc.
Jessica, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Stacey, 3-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review