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1 room, 2 adults

Extended Stay America Houston - Willowbrook - HWY 249, Houston, United States of America

2.5-star2.5 stars
16939 Tomball Pkwy, Houston, TX, 77064, United States of America

Pet-friendly hotel connected to a shopping center, within easy reach of Willowbrook Mall
  • Free on-the-go breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Pretty sure there was bed bugs. I woke up in the middle of the the night itchy an found a…Aug 7, 2020
  • The air conditioning in the room was out and I went to complain and see if we could…Aug 3, 2020

Extended Stay America Houston - Willowbrook - HWY 249, Houston, United States of America

from Rs4,296
  • Studio, 1 King Bed, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 2 Double Beds, Non Smoking
  • Studio, 1 Queen Bed, Accessible, Non Smoking

What’s around Extended Stay America Houston - Willowbrook - HWY 249, Houston, United States of America

Landmarks

  • In Willowbrook
  • Willowbrook Mall - 11 min walk
  • Aerodrome - 25 min walk
  • Houston Methodist Willowbrook Hospital - 28 min walk
  • Sam Houston Race Park - 2.9 mi / 4.7 km
  • Mandolin Gardens Park - 2.8 mi / 4.5 km
  • Heron Lakes Golf Course - 2.8 mi / 4.5 km
  • Champions Golf Club - 2.9 mi / 4.6 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 19 min drive
  • William P. Hobby Airport (HOU) - 35 min drive
  • Houston Station - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Coffee/tea in a common area
Things to do
  • Golfing nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 1998
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils

Extended Stay America Houston - Willowbrook - HWY 249, Houston, United States of America’s small print

Also known as

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Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Weekly housekeeping is provided; additional cleaning is offered for an extra charge of USD 10 per day

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Extended Stay America Houston - Willowbrook - HWY 249, Houston, United States of America

  • Does Extended Stay America Houston - Willowbrook - HWY 249 offer free cancellation for a full refund?
    Yes, Extended Stay America Houston - Willowbrook - HWY 249 does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Extended Stay America Houston - Willowbrook - HWY 249?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Extended Stay America Houston - Willowbrook - HWY 249?
    Yes, there's free self parking.
  • Are pets allowed at Extended Stay America Houston - Willowbrook - HWY 249?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 25 per pet, per day.
  • What are the check-in and check-out times at Extended Stay America Houston - Willowbrook - HWY 249?
    You can check in from 3:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Extended Stay America Houston - Willowbrook - HWY 249?
    Yes. Nearby restaurants include Tokyo Japan Sushi & Grill Buffet (5-min walk), Dimassi's Mediterranean Buffet (13-min walk), and Pho Bien Hoa (2.6 mi).

Recent reviews

Good 7.6 From 174 reviews

Exceptional 10.0
My stay was very helpful friendly and professional staff
Cathy, us2 night family trip
Exceptional 10.0
Yay it was great.
Rodney, us1 night business trip
Exceptional 10.0
Good
Aisha and Akaaisha Bazile, us1 night family trip
Very good 8.0
A nice, quiet stay
The area that it is in is not the best, especially for a family stay. With this said, this is not the hotel's fault. The room was clean, it was quiet at night, and I was able to work and sleep with no issues. The wifi could be a little better as far as signal strength but everyone was very welcoming and helpful. I'd rate it a solid good place to stay and would stay there again. The price was good, so I have no complaints. With coronavirus, some of the normal amenities were not available, which is to be expected.
Anthony, us1 night trip
Very good 8.0
Our stay
I did call the day before for an early check in. The lady was rude and no help at all. But when getting there the gentleman was very helpful and had good customer service. He tried his very best to give us our room asap, which made our stay wonderful.
us1 night trip
Exceptional 10.0
It was an amazing experience. Staying there.
Daniel, us1 night business trip
Exceptional 10.0
Excellent hotel
Comfort and clean room I definitely stay again
David, us1 night trip with friends
Exceptional 10.0
Awesome stay
Last minute stay: room was great, clean and quiet- perfect to rest. Staff was nice and awesome customer service :)
us1 night trip
Very good 8.0
Replace pillows
was happy that I could get a room at the last minute,every thing was clean and nice. my bed needed new pillows those on the bed were tight and uncomfortable. in my opinion comfortable pillows are very, very important to a good night sleep. enjoyed my stay.
Lula, us1 night trip
Poor 2.0
Beware
The hotel and staff seem friendly initially. I was assaulted at the hotel. Upon calling police and reporting the crime I was asked to leave because I might be a future target and endanger their staff. I prepaid a full week and have three days still remaining but have been threaded with trespassing if I don’t vacate in 30 mins.
us2 night family trip

Extended Stay America Houston - Willowbrook - HWY 249, Houston, United States of America

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