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The Orchid - Mumbai

4.5 stars4.5 stars
Nehru Road, Vile Parle EastAdjacent to Domestic Airport, MumbaiMaharashtra400 099India
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Good3.6 / 5
Room
Room is all right
Location
Great location
Breakfast
Tasty breakfast
Value for money
Fairly good value for money
312See all 312 Hotels.com reviews
From 1,543 reviewsTripAdvisor Traveller Rating

The Orchid - Mumbai

from Rs5,671
  • Premier Room
  • Room (Day Use Room from 0900hrs-1800hrs)
  • Standard room
  • Club Room
  • Executive Room
  • Orchid Suite
  • Executive Room
  • Deluxe Room
  • Suites- Breakfast, Airports Transfers (both domestic and international),Club Lounge Access
  • Standard Room
  • Club Prive Deluxe
  • Club Prive Suite

At a glance

Key facts

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
This property offers free airport shuttle pick-up service from the domestic terminals 1A and 1B only. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Other information

  • No alcohol allowed onsite

Also known as

  • Orchid Hotel
  • Orchid Hotel Mumbai
  • Orchid Mumbai

Policies

Outside food is not permitted on the premises. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 700 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 900 per vehicle

High-speed Internet access (wired) is available in guestrooms for INR 500.00 per 24-hour period (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Mostly Grills - This restaurant specializes in barbecue and serves dinner only.

Boulevard - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

South of Vindhyas - This restaurant specializes in Indian cuisine and serves lunch and dinner.

Merlins - Onsite bar. Open select days.

The Orchid - Mumbai’s small print

Also known as

  • Orchid Hotel
  • Orchid Hotel Mumbai
  • Orchid Mumbai

Policies

Outside food is not permitted on the premises. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for INR 1500 per night

Breakfast is offered for an extra charge of INR 700 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 900 per vehicle

High-speed Internet access (wired) is available in guestrooms for INR 500.00 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 312 reviews

The Orchid - Mumbai
Outstanding5.0 / 5
My Stay in Mumbai , India
I enjoyed my stay and extended it from 3 to 5 days. Breakfast was excellent.Hotel staff attended to all problems in a very professional mannner. Great hospitality. A special thanks to the duty manager named Ajeet. He gave us great service and assisted wherever he could. I would recommend him as a valid employee to any organisation. So a special thanks to him from you from my side. Hotel facilities were great and we got 5 star treatment from a 5 star hotel. i am from South Africa and would recommend this hotel to anyone who wants 5 star hospitality fro
3 night romance trip
The Orchid - Mumbai
Outstanding5.0 / 5
very good
very good
1 night trip
The Orchid - Mumbai
Excellent4.0 / 5
convenient hotel but weird food policy
Was a nice stay, staff friendly and helpful. Only negative aspect is the expensive food options within the hotel added to the fact that one is not allowed to bring external food in his room! Sort of a rip off given hotel food prices.
3 night family trip
The Orchid - Mumbai
Poor1.0 / 5
Terrible Hotel
I absolutely would NOT recommend this hotel. There were so many problems. I actually used budget accommodation for the majority of my stay in Mumbai, which was a far more pleasant experience than this hotel. For a start, our booking had been mixed up, and reception threatened to eject us from the hotel unless we paid an extra 1500 Rupees. The security treat women like prisoners, this is absolutely unacceptable in this day and age. The receptionist also seemed to have a problem with female customers: grabbing her mobile phone out of her hands, and talking to her like an animal are not acceptable ways of dealing with any customers; additionally speaking purposefully unclearly, and detaining her at reception while I am in the room, while telling me that everything is fine. I just can't understand why you would treat paying customers like this. On another note, the room was advertised as sound proof... this was absolutely not the case - all I could hear was aeroplanes taking off and landing at the airport next door, and people walking up and down the corridor. Also, the lights did not work in the room. A bizarre problem where half of the lights in the room were permanently switched on and the other half were permanently switched off; the only way to control them was using the keycard, which of course switched ALL lights off; very annoying, and reception were completely unable to solve this.
1 night trip with friends
The Orchid - Mumbai
Fair2.0 / 5
Terrible stay
It was a terrible stay. The receptionist [Ms. Kanchan] was very rude and does not understand the meaning of hospitality. She made us wait for over an hour and also gave us a room which was occupied by some other guest.
1 night trip with friends

See all reviews

The Orchid - Mumbai

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