Sunstar Hotel Wengen

Photo gallery for Sunstar Hotel Wengen

Primary image
Indoor pool, open 7:00 AM to 10:30 PM, sun loungers
Indoor pool, open 7:00 AM to 10:30 PM, sun loungers
Indoor pool, open 7:00 AM to 10:30 PM, sun loungers
Premium bedding, free minibar, in-room safe, desk

Overview of Sunstar Hotel Wengen

Sunstar Hotel Wengen

4.0 star property
4-star hotel in Lauterbrunnen with indoor pool and bar/lounge

9.0/10 Superb

179 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
The price is Rs 250
Price available on 21/06/2022
Map
Wengiboden 1352a, Lauterbrunnen, BE, 3823
Main amenities
  • 76 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • Fitness center
  • Sauna
  • Steam room
  • Bar/lounge
  • Room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Grindelwald - Wengen Ski Area - 1 min drive
  • Staubbach Falls - 7 min drive
  • Wengen-Mannlichen Cable Car - 7 min drive
  • Trummelbach Falls - 7 min drive
  • Jungfraujoch - 8 min drive
  • Jungfraujoch Sphinx Observatory - 8 min drive
  • Jungfrau-Aletsch-Bietschhorn Glacier - 8 min drive
  • Schilthorn - 12 min drive
  • Jungfrau - 12 min drive
  • Lötschental Valley - 11 min drive
  • Aletsch Glacier - 12 min drive

Getting around

  • Bern (BRN-Belp) - 52 min drive
  • Zurich Airport (ZRH) - 172 min drive
  • Lauterbrunnen Station - 1 min drive
  • Wengen Station - 3 min walk
  • Interlaken West Station - 16 min drive
  • Free train station pick-up
  • Airport shuttle (surcharge)

About this property

Sunstar Hotel Wengen

Placing you within a 15-minute drive of Jungfraujoch and Lake Thun, Sunstar Hotel Wengen offers an airport shuttle (available on request) for CHF 500 per vehicle. Guests can indulge in massages, and La Residence serves international cuisine. An indoor pool and a bar/lounge are other highlights, and rooms at this upscale hotel offer up nice touches like free minibar items and deep soaking tubs. Fellow travelers say great things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Wengen is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle from 6:00 AM to midnight*
  • Free train station pick-up

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Playground
  • Trampoline
  • Art supplies
  • Children's books
  • Baby monitor
  • Changing table
  • Bed rails
  • Stair gate

What to do

  • Ski passes
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1898
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Fitness center
  • An indoor pool
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator

Languages spoken

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Free stocked minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Residence - This restaurant specializes in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 4.30 per person, per night for adults; CHF 1.80 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of CHF 500 per vehicle (one-way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for CHF 50 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 10:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hotel Sunstar Alpine Wengen
Hotel Sunstar Wengen
Hotel Wengen Sunstar
Wengen Sunstar Hotel
Sunstar Alpine Hotel Wengen
Sunstar Alpine Wengen
Sunstar Hotel Wengen
Sunstar Wengen
Wengen Sunstar
Sunstar Hotel Wengen Hotel
Sunstar Hotel Wengen Lauterbrunnen
Sunstar Hotel Wengen Hotel Lauterbrunnen

Frequently asked questions

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Nice Hotel in the center of Wengen
Nice hotel in the center of Wengen, a short distance from the train station. While the hotel is a bit dated, it is clean and comfortable. Small, yet functional room. The staff is very professional. Great pool.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Great views
Joanna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Don, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great location! Carnotzet evening was awesome! Clean and amenities great.
2-night family trip
Verified Expedia guest review

8/10 Very good

Family Ski Weekend
This hotel is situated perfectly in the middle of everything you need in Wengen. The train stop and ski lift are 3 a min walk. Literally, everything you need is right there. I absolutely loved how family-friendly this hotel was. They did so many little extra things in the room and in the hotel to help make kids welcome, entertained and included in activities. We booked this trip during the COVID lockdown in Switzerland so the hotel had to make accommodations accordingly. We had to reserve times for dinner or pool use, which of course isn't ideal but, it wasn't the hotel's fault. They were very reasonable with how the reservations worked and overall it didn't affect our weekend. There was only a few things that I felt could have been better. The food served at dinner wasn't great. This could be because of COVID restrictions but, we were not pleased with the dinner and decided to go to the lounge bar for dinner the 2nd night. This area was open all day and night and only had about 3 or 4 food options. However, this food as also not great. BUt, they did have a kids play area attached which was great for entertaining my daughter while we ate. As well, we wanted to try their dinner ski gondolas outside where they served different fondues but, those were all booked and no one told us we could reserve these ahead of time. That was definitely frustrating. The room was perfect, great view, great space, great feel. We would go back to this hotel for sure.
Patricia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

location : excellent. Food: breakfast buffet ok, dinner --> most items overcooked, selection does not vary a lot. and bland tasting.. so this was a big let down... rooms: very small - a bit dated.
7-night family trip
Verified Expedia guest review

8/10 Very good

Service was excellent. Oliver and his staff very friendly and always helpful. And great location. My 5 yr old enjoyed Pkayroom for kids in lounge / bar area next to fireplace. Thumbs up for entire experience.
Barry, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Sunstar Hotel Wengen is great hotel, great breakfast and service. very nice location, great view
usSF, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Very kindly helpful folks at front desk. Well done modern room with great view. I liked it all and want to stay again next year.
George, 4-night trip
Verified Expedia guest review

10/10 Exceptional

A quality hotel located in a hikers paradise.
Spacious well lighted comfortable room with a wonderful view. The room is kept immaculately clean. Front desk staff is very helpful and a cheerful group. Fine and bountiful breakfast served in a pleasant dining room. Located in the midst of a hikers paradise.
george, 1-night trip
Verified Hotels.com guest review