The Elms Hotel & Spa, a Destination by Hyatt Hotel

Photo gallery for The Elms Hotel & Spa, a Destination by Hyatt Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Hypo-allergenic bedding, down comforters, in-room safe, desk

Overview of The Elms Hotel & Spa, a Destination by Hyatt Hotel

The Elms Hotel & Spa, a Destination by Hyatt Hotel

3.5 star property
3.5-star hotel with spa, near Paradise Playhouse

8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is ₹143
Price available on 28/08/2022
Map
401 Regent St, Excelsior Springs, MO, 64024
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 spa tubs
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Worlds of Fun - 29 min drive
  • Ameristar Casino Kansas City - 29 min drive
  • T-Mobile Center - 34 min drive
  • Kansas City Convention Center - 34 min drive
  • Crown Center - 36 min drive
  • LEGOLAND® Discovery Center - 36 min drive
  • Arrowhead Stadium - 37 min drive
  • Kauffman Stadium - 37 min drive
  • Nelson-Atkins Museum of Art - 40 min drive

Getting around

  • Kansas City International Airport (MCI) - 37 min drive

About this property

The Elms Hotel & Spa, a Destination by Hyatt Hotel

Adjacent to a golf course, The Elms Hotel & Spa, a Destination by Hyatt Hotel is a great choice for a stay in Excelsior Springs. Guests can visit the spa to indulge in massages, hydrotherapy, or mani/pedis, and Eighty Eight Restaurant serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an indoor pool, and an outdoor pool. The pool and helpful staff get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 153 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Winery tours nearby

Working away

  • 6 meeting rooms
  • Conference space (250 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1912
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Elms Spa has 17 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Eighty Eight Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 17.65 per accommodation, per night. This fee does not apply to children under 1 year of age.

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Children & extra beds

  • Cribs/infant beds are available for USD 20 per day
  • Rollaway beds are available for USD 20 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Elms Excelsior Springs
Elms Hotel
Elms Hotel Excelsior Springs
Hotel Elms
The Elms Hotel Spa
The Elms Hotel Spa
The Elms Hotel Spa a Destination by Hyatt Hotel
The Elms Hotel & Spa, a Destination by Hyatt Hotel Hotel

Frequently asked questions

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.7/10

Staff & service

8.1/10

Amenities

8.3/10

Property conditions & facilities

8.5/10

Eco-friendliness

8/10 Very good

Margaret, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Rebecca-Amr, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good service with amenities down
We stayed one night and the pool was out of order until noon when we had to check out. The restaurant was closed for dinner and breakfast. However the manager was very kind, helpful and understanding so she gave us $50 off our stay due to the pool and restaurant being closed. We always enjoy staying at the elms but this time was not as good as the other times we stayed. We will go back again to see if it is better.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel
It was a wonderful stay! If we are ever up that way again we'll be staying here. Everything was so clean, a gorgeous hotel.
Mila, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Traci, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A wonderful Midwest Resort!
A wonderful Midwest resort property. Now owned by the Hyatt. It has been years since our last stay and we were very impressed with the wonderful improvements and upgrades to the property. Nice job ...
Kevin, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Have Dinner Here But Don’t Stay Here.
The bar and the restaurant are amazing!!!!!! The service was outstanding at both the bar and restaurant. The bed was comfortable and room was clean, shower was great! All this said, parking and WiFi are NOT free as stated on the app. They will charge whatever card you give them for incidentals $15 a day “destination” fee which they told me is for the WiFi and parking. They don’t tell you this when you check in. The Grotto is an extra fee as well. It was okay to stay for one night, but not worth all the extra fees for everything. Honestly, because of the shady way the destination fee was added I won’t be back. I suggest if your wanting to explore the area to stay somewhere else, and just have dinner in the restaurant.
Jody, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janelle, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Traci, 1-night trip
Verified Hotels.com guest review