Sheraton Memphis Downtown Hotel

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Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Memphis Downtown Hotel

Sheraton Memphis Downtown Hotel

4.0 star property
4-star hotel with restaurant, connected to the convention center, near Renasant Convention Center

7.6/10 Good

1,004 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
250 N Main St, Memphis, TN, 38103
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Business center
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service
  • Conference space
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 18 min walk
  • FedEx Forum - 22 min walk
  • Bass Pro Shops at the Pyramid - 2 min drive
  • Mississippi River - 1 min drive
  • AutoZone Park - 2 min drive
  • National Civil Rights Museum at the Lorraine Motel - 7 min drive
  • Memphis Zoo - 11 min drive
  • Southland Casino & Gaming - 8 min drive
  • University of Memphis - 20 min drive
  • Graceland - 12 min drive

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 30 min walk

About this property

Sheraton Memphis Downtown Hotel

4-star hotel in the heart of Downtown Memphis
Beale Street and FedEx Forum are located near Sheraton Memphis Downtown Hotel, which provides dry cleaning/laundry services, a bar, and a 24-hour gym. The onsite restaurant, Crossroads Tavern & Grill, features southern cuisine. In addition to a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Express check-out, meeting rooms, and a 24-hour front desk
  • A porter/bellhop, an elevator, and a ballroom
  • Guest reviews give good marks for the dining options, helpful staff, and location
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and housekeeping



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 600 rooms


  • Check-in time from 4 PM - 2:00 AM
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets stay free (dogs only)
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite valet parking (USD 29 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop


  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Lever door handles


  • English

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Crossroads Tavern & Grill - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of USD 19.95 per person (approximately)


  • Valet parking costs USD 29 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Does Sheraton Memphis Downtown Hotel offer free cancellation for a full refund?
Yes, Sheraton Memphis Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Memphis Downtown Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Sheraton Memphis Downtown Hotel?
Yes, dogs stay free.
Is parking offered on site at Sheraton Memphis Downtown Hotel?
Yes. Valet parking costs USD 29 per day.
What are the check-in and check-out times at Sheraton Memphis Downtown Hotel?
You can check in from 4 PM - 2:00 AM. Check-out time is 11 AM. Express check-out is available.
Is there an onsite casino at Sheraton Memphis Downtown Hotel?
No, this hotel doesn't have a casino, but Southland Casino & Gaming (8-min drive) is nearby.
What is there to do at Sheraton Memphis Downtown Hotel and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Sheraton Memphis Downtown Hotel also has a 24-hour fitness center.
Are there restaurants at or near Sheraton Memphis Downtown Hotel?
Yes, Crossroads Tavern & Grill offers southern cuisine. Nearby restaurants include Westy's (3-min walk), Cafe Keough (10-min walk), and Flight Restaurant and Wine Bar (11-min walk).
What's the area around Sheraton Memphis Downtown Hotel like?
Sheraton Memphis Downtown Hotel is in Downtown Memphis, a short 18-minute walk from Beale Street and 9 minutes' walk from Bass Pro Shops at the Pyramid. Travelers say this hotel is in a good location.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Didn’t like the breakfast paid $43.00 for two and it wasn’t good at all. The food was cold and hard. A $500 stay you would think we could have ordered off a menu.
Monique, 2-night trip
Verified guest review

10/10 Exceptional

Great hotel. Clean and safe. Staff is very friendly!
Chelsea, 1-night family trip
Verified guest review

10/10 Exceptional

Nice hotel, clean, and overall great stay!
Keisha, 1-night trip
Verified guest review

10/10 Exceptional

Aubreyana, 1-night trip
Verified guest review

10/10 Exceptional

Michael, 3-night family trip
Verified guest review

6/10 Good

Not really that great
It didn't seem like a 4 star hotel aside from the price. Not sure what valet means in memphis but I've heard that in other parts of the country it doesn't mean $30 a night to park and retrieve your own car. No shampoo, tv kinda worked, 2 ice machines on the same floor were out of order, clog in the tub that turned a short shower in to a mid calf soak. Just all around not a super place to stay, I imagine there are better places in better locations.
Matt, 1-night trip
Verified guest review

4/10 Fair

Had to wait a hour to check in
It took an hour before I was able to check. The receptionist stated that my room was canceled at 11pm as a no show but I was confused bc I booked the room after 10pm I was supposed to have a king bed but they put me in a double and the air was broken. I had to get a second room (which was okay)
1-night trip
Verified guest review

4/10 Fair

Not staying here next time
Not so good. Room was hot. A-c kicked on when the ac unit wanted to. Not too clean. Would not stay here again. 29$valet and took too long to get your car. At least those guys were nice.
Danny, 2-night trip with friends
Verified guest review

10/10 Exceptional

Anthony, 1-night family trip
Verified guest review

10/10 Exceptional

Jeffery, 1-night trip
Verified guest review