Hotel Indigo Brussels - City, an IHG Hotel

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Indigo Brussels - City, an IHG Hotel

Hotel Indigo Brussels - City, an IHG Hotel

4.0 star property
4-star hotel with 2 restaurants, near La Grand Place

9.0/10 Superb

140 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is Rs 126
Price available on 02/08/2022
Map
Place Charles Rogier 20, Brussels, 1210
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • 24-hour health club
  • Room service
  • Coffee shop/cafe
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Saint-Josse-ten-Noode
  • La Grand Place - 15 min walk
  • Brussels City Hall - 15 min walk
  • Brussels Park - 15 min walk
  • Manneken Pis Statue - 18 min walk
  • Mont des Arts - 19 min walk
  • Magritte Museum - 22 min walk
  • Royal Palace of Brussels - 23 min walk
  • Berlaymont Building - 31 min walk
  • Avenue Louise - 32 min walk
  • European Union Parliament Building - 34 min walk

Getting around

  • Brussels Airport (BRU) - 26 min drive
  • Antwerp (ANR-Antwerp Intl.) - 52 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 60 min drive
  • Brussels-Congress Station - 7 min walk
  • Brussels-North Station - 10 min walk
  • Central Station - 17 min walk
  • Rogier Station - 3 min walk
  • Botanique-Kruidtuin Station - 6 min walk
  • Yser-Ijzer Station - 6 min walk

About this property

Hotel Indigo Brussels - City, an IHG Hotel

Hotel Indigo Brussels - City, an IHG Hotel puts you within a 15-minute drive of Brussels Park and Royal Palace of Brussels. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Garden Kitchen, one of 2 restaurants, which serves vegetarian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Rogier Station is 3 minutes and Botanique-Kruidtuin Station is 6 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 284 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 538 ft (EUR 24 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • 2 restaurants
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Shopping

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 1927
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour health club
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Garden Kitchen - This restaurant specializes in vegetarian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Urban Picnic - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per room, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 25 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking is available nearby and costs EUR 24 per night (538 ft away; open 24 hours)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Hotel Indigo Brussels City
Indigo Brussels City, An Ihg
Hotel Indigo Brussels - City, an IHG Hotel Hotel
Hotel Indigo Brussels - City, an IHG Hotel Brussels
Hotel Indigo Brussels - City, an IHG Hotel Hotel Brussels

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

4/10 Fair

mercedes, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jeffery, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Beautiful hotel in a nice location
I'll start by saying the decoration in this hotel really is beautiful, with lots of nice details everywhere you look. There is also plenty of space downstairs if you want to go to the bar and the drinks were pretty good. Breakfast was ok, with all the choices you'd expect from a buffet, though it was so busy there were queues at the entrance to be able to get a table. It is well located as well, so very convenient for the metro or an easy walk to the city centre. My problem with the hotel was my room, which was painful, mainly because I bumped into every piece of furniture there. I stayed in a standard room, which is probably the lowest available and the room itself seems to be a good size, but they've packed it with so much oversized furniture that you barely have space to move. There were three tiny tables and one chair and no space to even reach them. The safe has been placed at head height and the door open outwards towards your bed, so if you're unlucky to forget it's there when you get out of bed, you'll end up with a dent on your forehead for a week like I did. The bathroom has a ridiculously big metal bar poking under the sink, limiting the space you have to enter. Again, I bumped into that several times. I have no doubt a larger room there must be really nice, but I would not recommend this one.
Felipe, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bazgha, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Renuka, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Hannah, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very good location, walkable to the city center.
pang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Karsten, 3-night trip
Verified Hotels.com guest review