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The Shilla Seoul

Photo gallery for The Shilla Seoul

Exterior
Property amenity
Sauna, body treatments, aromatherapy, body wraps, body scrubs, facials
Presidential Suite | Premium bedding, minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; Korean cuisine

Overview of The Shilla Seoul

VIP Access

The Shilla Seoul

5.0 star property
Luxury hotel with 6 restaurants, near Dongdaemun History and Culture Park
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
249, Dongho-ro, Jung-gu, Seoul, Seoul, 04605
Main amenities
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
For families
  • Children's pool
  • Refrigerator
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Jung-gu
  • Dongdaemun History and Culture Park - 19 min walk
  • Myeongdong Street - 28 min walk
  • N Seoul Tower - 30 min walk
  • Namdaemun Market - 36 min walk
  • Namsan Park - 1 min drive
  • Dongdaemun Design Plaza - 1 min drive
  • Lotte Department Store - 3 min drive
  • Seoul City Hall - 4 min drive
  • Korea University - 4 min drive
  • Gwanghwamun - 4 min drive

Getting around

  • Gimpo Intl. Airport (GMP) - 21 min drive
  • Incheon Intl. Airport (ICN) - 56 min drive
  • Suseo Station - 14 min drive
  • Haengsin Station - 20 min drive
  • Anyang Station - 23 min drive
  • Dongguk University Station - 4 min walk
  • Yaksu Station - 13 min walk
  • Dongdaemun History and Culture Park Station - 14 min walk
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • Pastry Boutique - 6 min walk
  • 영빈관 - 6 min walk
  • 더 파크뷰 - 6 min walk
  • 팔선 - 6 min walk
  • 콘티넨탈 - 6 min walk
Map

About this property

The Shilla Seoul

The Shilla Seoul features a rooftop terrace and puts you just a 5-minute drive from Dongdaemun History and Culture Park and Myeongdong Street. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and LaYeon, one of 6 restaurants, serves Korean cuisine and is open for lunch and dinner. Other features of this luxurious hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and overall property condition. The property is just a short walk to public transportation: Dongguk University Station is 4 minutes and Yaksu Station is 13 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 464 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 19
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • The executive lounge is open 6:30-10 AM for breakfast Monday-Friday (6:30-10:30 AM Saturday, Sunday, and public holidays), 3:30-5 PM for afternoon tea, and 6-10 PM for happy hour. Light snacks are not available.
  • This property's indoor pool is open daily 6 AM - 10 PM. The seasonal children's pool is open April 1 - April 30.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Onsite parking includes off-street options

Offsite

  • Free area shuttle
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • 6 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children's pool
  • Free local shuttle

What to do

  • Shopping

Working away

  • Business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • 55-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guerlain Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

LaYeon - This fine-dining restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.
Palsun - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Parkview - This buffet restaurant serves breakfast only. Open daily.
Continental - This fine-dining restaurant specializes in French cuisine. Open daily.
Ariake - This fine-dining restaurant specializes in Japanese cuisine. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KRW 80000 for adults and KRW 40000 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KRW 66000 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Facility access costs KRW 45000 per person, per day
  • Pool access available from 9:30 AM to 8:30 PM
  • The seasonal pool is open from March 11 to April 30
  • Guests under 16 years old are not allowed in the health club or fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea).

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and cash.
The indoor pool, fitness facility, and sauna are closed every third Wednesday of the month.
Children under 13 years old are only permitted to use the indoor and outdoor pools with parental supervision. Children under 13 years old are permitted to use the indoor pool on weekends only. Guests under 140 cm tall are permitted to use the outdoor swimming pool only while wearing a life jacket.
Guests booked in "no outdoor pool access" room categories are charged fees to access the pool. Entry to the outdoor pool may be limited due to maximum occupancy policy. In case of overcrowding, guests may have to wait to use the pools. Guests cannot pre-book entry to the pool. Up to 2 sun beds per room are available for use in the outdoor pool area (first-come, first-served basis). Children under the age of 36 months must wear swim diapers in the pool. Rubber rings must be less than 1 meter in diameter and are only allowed in the children's pool. Access to Urban Island may be restricted in extreme weather conditions.
Please note: Guests will not be able to use or earn any points with third-party rewards programs at this property.
Guests booking an Executive Level room type are permitted to invite up to 2 non-resident guests to the Executive Lounge during the week (excludes Friday, Saturday, Sunday, and public holidays) for a surcharge. Children under 13 years old are not allowed in the Executive Lounge.

Also known as

Seoul Shilla
Shilla Hotel
Shilla Hotel Seoul
Shilla Seoul
Shilla Seoul Hotel
The Shilla Seoul Hotel
The Shilla Seoul Hotel Seoul
The Shilla Hotel Seoul
The Shilla Seoul Seoul
The Shilla Seoul Hotel Seoul

Frequently asked questions

Does The Shilla Seoul offer free cancellation for a full refund?
Yes, The Shilla Seoul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Shilla Seoul?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Shilla Seoul?
Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 9:30 AM to 8:30 PM.
Are pets allowed at The Shilla Seoul?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Shilla Seoul?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Shilla Seoul?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Shilla Seoul?
No, this hotel doesn't have a casino, but Seven Luck Casino Millennium Seoul Hilton Branch (4-min drive) and Seven Luck Casino Seoul Gangnam Branch (8-min drive) are both nearby.
What is there to do at The Shilla Seoul and nearby?
The Shilla Seoul has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Shilla Seoul?
Yes, there are 6 onsite restaurants, featuring Korean cuisine.
What's the area around The Shilla Seoul like?
The Shilla Seoul is in Jung-gu, a short 4-minute walk from Dongguk University Station and 19 minutes' walk from Dongdaemun History and Culture Park.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Exceptional customer service
We love staying at the Shilla. Its level of customer service is exceptional and very similar to the Park Hyatt in Tokyo, however a lot cheaper. Everyone you see at the hotel is attentive and caring, and you always feel that you are being looked after. Their spa facility and massage are also great. I recommend this hotel to anyone who stays in Seoul. We shall be back for more Shilla stays when we are back to Seoul!
Hee Ryung, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Large modern hotel on a hill
Large hotel and Tax Free Shopping Centre on a hilltop, with great views of the university campus and telecom tower on one side and the city on the other. There are no shops or restaurants nearby, so you have to travel further each time. The restaurants in the hotel are great, but very pricey. The sauna, plunge pools, outside pool & changing rooms are only available to the top room type guests and to outside customers who join the health club. The gym is accessible, but has no changing facilities; the indoor pool is accessible, but has a tiny changing room with one shower and few lockers. Great service, but a very large and busy hotel. Taxis are needed to go anywhere and, if you are coming from the subway station at the bottom of the hill, it’s a long, steep slog up. They do have curtesy hourly and half-hourly buses to 2 shopping locations in the city.
Thai Ping, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 Star Service!
One of the best hotels I’ve ever stayed at. Very accommodating staff, beautiful amenities, great food. Loved the breakfast buffet with a gorgeous view of the N Tower.
Kelly, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

You have to visit this hotel
I’m traveling a lot and not getting impressed easily. But this hotel is impressive. Great view, the room have so many small things that say “we thought about your experience “ and the service is above all
BOAZ, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kelvin, 3-night trip
Verified Hotels.com guest review

4/10 Fair

I recently had the displeasure of staying at the Shilla Seoul, and I must say, my experience was extremely disappointing. To begin with, the hotel is highly overrated and failed to live up to its supposed 5-star rating. Furthermore, navigating the hotel was a complete nightmare. The confusing layout made it difficult to find our way from the entrance gate to the top, and no one seemed willing to help us. To make matters worse, the swimming pool and gym were both closed during our stay, without any prior notice from the hotel. The gym had a strict policy of requiring guests to use baskets, which seemed unnecessary for those who only wanted to stretch. The bus drivers were incredibly rude, and to add to that, the bus we took was marked "dongdaemun" but ended up going to myeongdong, which caused a lot of confusion and frustration. The shower floor was also broken, which was unacceptable for a hotel of this caliber. The hotel felt more like a factory than a luxurious retreat, and to top it off, the guy working at the executive lounge was incredibly impolite. Finally, it was frustrating to learn that everything at the hotel was an add-on, and you had to pay extra for almost everything. However, I must admit that the view from the hotel room was excellent, the shower pressure was good, and the breakfast was decent. Overall, my advice to the hotel would be to prioritize quality over quantity and treat guests with more respect and care. I would not recommend this hotel.
Verified Expedia guest review

10/10 Exceptional

Leesoon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Seoin, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great!
Levina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Soyoung, 7-night family trip
Verified Hotels.com guest review