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City-center Sandy hotel with indoor pool
Be sure not to stay on the bottom floor unless you like to share your room with ants.
Apr 9, 2021
The hallways and elevator had not been vacuumed during our three day, two night stay. Our…
Mar 22, 2021
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Rollaway beds are available for USD 20.0 per night
Pets are allowed for an extra charge of USD 20 per accommodation (may vary based on length of stay)
Service animals exempt from feesThe property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
This property accepts credit cards. Cash is not accepted.
Pet deposit: USD 25.00
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
This hotel said they clean very good especialy now during Covid. That was not the case. It was really dirty on the inside and outside.
Josh, 1 night family trip, Mar 22, 2021
Verified Hotels.com guest review
This hotel has seen better days. We had to move rooms because the first one was not clean. In the second room we found wrappers in the floor and in the bathtub. The elevator had not been cleaned in a long time and it sounded like it was going to break.
1 night family trip, Mar 13, 2021
Verified Hotels.com guest review
We were in town for my 5 year old’s gymnastics competition so staying for a couple of days with our 3 kids. When we checked in, the desk clerk appeared to be high or drunk. She was slurring and having a hard time explaining things and just generally acting strange. We managed to get checked in and get our keys. Went upstairs and discovered that the keys did not work for the room. So my husband went back down to the lobby for assistance and the desk clerk was nowhere to be found. He rang the bell, called the hotel phone number, called out for someone. I tried calling the phone number from upstairs in the hallway and no answer. All said it was about 40 minutes before another manager showed up who had just come on shift and assisted with the keys. The other desk clerk never showed back up. After my daughter’s competition the following day, we returned to the room and it was permeated with marijuana smoke that was coming through from the bathroom from the room next to us. It was so strong we ended up having to leave just to go do something because it was intolerable. It had not changed by the time we returned and we tried to go address it with the front desk, but the same clerk who had checked us in is apparently residing in the room we were having the issue with and
Sophia, 3 night business trip, Mar 11, 2021
Verified Hotels.com guest review
Great location, staff was friendly. However, upon check in to my room, the tub had not been cleaned, there was an old bar of soap from the previous guest and the drain was so wrapped with hair that it wouldn’t drain. Maintenance was quick to replace it. Pretty sure that during the entire duration of my stay, 5 days, illegal narcotics were being done and sold out of at least one room on the second floor. A few shady characters and look outs on each ends of the hallways as well as people coming and going from the room. I notified the front desk but I do not think the police were notified. Overall it was not a bad stay tho. It’s in a great location, close to food and downtown. Staff was friendly and fixed the issues with the bathroom in a timely manner.
5 night business trip, Feb 21, 2021
Verified Hotels.com guest review
Ok. Just old carpet mainly.
Rick, 5 night trip with friends, Feb 7, 2021
Verified Hotels.com guest review
Very nice Staff. The room was very clean.
Ricky, 2 night family trip, Jan 28, 2021
Verified Hotels.com guest review
The property was convienently located and very easy to find. The rooms were clean and comfortable. The beds were very comfortable, and the staff was very friendly.
Melanie, 1 night business trip, Jan 15, 2021
Verified Expedia guest review
Everything was great except the breakfast. Nothing but high sugar content items and non ripe fruit. Every other Holiday Inn express that I’ve stayed in offered hot grab & go breakfasts. All this one offered was cereal bars and cheap pastries. Very disappointing as I had to go out and purchase breakfast.
Holly, 2 night business trip, Jan 6, 2021
Verified Hotels.com guest review
Front desk reps both evening and overnight had very poor customer service.
Amber, 5 night trip, Jan 3, 2021
Verified Hotels.com guest review
Despite signs everywhere regarding mask requirements, few people wore them, including some housekeepers, and sometimes office staff. The lack of enforcement was terrible. We had no housekeeping service for 6 days. We requested multiple times, were told multiple times it would happen, and it never did. I took sheets and towels to the front desk for them. We had to ask housekeepers for more which we received intermittently. I made the beds (changed sheets, changed comforter cover, etc). I should have been paid by them instead of the other way around. The manager was very nice, and we would receive apologies and assurances that were never fulfilled.
John, 6 night family trip, Dec 29, 2020
Verified Hotels.com guest review