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The Portman Ritz-Carlton, Shanghai

Photo gallery for The Portman Ritz-Carlton, Shanghai

Exterior
Property amenity
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Meeting facility

Overview of The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai

5.0 star property
Luxury hotel with outdoor pool, connected to the convention center, near Jing'an Temple
8.8 out of 10 Fabulous
8.8/10 Fabulous

503 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Shanghai Centre, 1376 Nanjing Xi Lu, Shanghai, Shanghai, 200040
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Jing'an
  • Jing'an Temple - 1 min drive
  • People's Square - 3 min drive
  • Nanjing Road Shopping District - 3 min drive
  • Xintiandi Style Shoppping Centre - 4 min drive
  • Former Site of the International Mixed Court for the French Concession - 4 min drive
  • The Bund - 4 min drive
  • Yu Garden - 6 min drive
  • Oriental Pearl Tower - 8 min drive
  • Shanghai New International Expo Centre - 15 min drive
  • National Exhibition and Convention Center - 14 min drive

Getting around

  • Hongqiao International Airport (SHA) - 27 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 50 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 15 min drive
  • Nanxiang North Railway Station - 17 min drive
  • Jing'an Temple Station - 8 min walk
  • West Nanjing Road Station - 11 min walk
  • Changping Road Station - 12 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

Restaurants

  • Siva Lounge - 5 min walk
  • 壹柒零叁面馆 - 7 min walk
  • 魚門客棧 - 5 min walk
  • 鱼门客栈 - 2 min walk
  • 王家沙点心店 - 5 min walk
Map

About this property

The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai puts you 2.9 mi (4.7 km) from The Bund. Guests can indulge in deep-tissue massages, facials, or body treatments, and grab a bite to eat at Portman's, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers like the helpful staff and central location. Public transportation is just a short walk: Jing'an Temple Station is 8 minutes and West Nanjing Road Station is 11 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 593 rooms
  • Arranged over 45 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Parking

  • Onsite self parking (CNY 120 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Train station shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • Fitness classes
  • Shopping

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (60666 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Shopping mall on site
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Portable bathtub seat
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments.

Dining

Portman's - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately CNY 274 for adults and CNY 137 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 408.1 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Parking

  • Self parking costs CNY 120 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or spa tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Portman Ritz-Carlton
Portman Ritz-Carlton Hotel
Portman Ritz-Carlton Hotel Shanghai
Portman Ritz-Carlton Shanghai
Portman Shanghai
Ritz-Carlton Portman
Ritz-Carlton Shanghai Portman
Shanghai Portman
Shanghai Portman Ritz-Carlton
Shanghai Ritz-Carlton Portman
Portman Ritz-Carlton Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Hotel
The Portman Ritz-Carlton, Shanghai Shanghai
The Portman Ritz-Carlton, Shanghai Hotel Shanghai

Frequently asked questions

Does The Portman Ritz-Carlton, Shanghai offer free cancellation for a full refund?
Yes, The Portman Ritz-Carlton, Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Portman Ritz-Carlton, Shanghai?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Portman Ritz-Carlton, Shanghai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Portman Ritz-Carlton, Shanghai?
Yes. Self parking costs CNY 120 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at The Portman Ritz-Carlton, Shanghai?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at The Portman Ritz-Carlton, Shanghai and nearby?
Onsite recreation at The Portman Ritz-Carlton, Shanghai includes aerobics. Relax in the spa tub and take invigorating swims in the indoor and outdoor pools. The Portman Ritz-Carlton, Shanghai also has a sauna and a steam room.
Are there restaurants at or near The Portman Ritz-Carlton, Shanghai?
Yes, Portman's offers international cuisine.
What's the area around The Portman Ritz-Carlton, Shanghai like?
The Portman Ritz-Carlton, Shanghai is in Jing'an, a short 8-minute walk from Jing'an Temple Station and 8 minutes' walk from Jing'an Temple. Travelers say the area is walkable and good for shopping.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Jing An area is beautiful!
My wife and i stay every several months, and we love to return to the Jing An area. Breakfast is a great finish!
Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

European Boutique hotel
An European Boutique Hotel that has its charm in Shanghai
Campbell, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in a top hotel
This hotel was a few minutes walk from my work. Great location with many restaurants near by. Practical location for exploration of the city.
Ninoslav, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yuchuan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

great location with good service
Mark, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Xilai, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

WEN JIN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SEAN, 1-night family trip
Verified Hotels.com guest review