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Aldea JOYAH

3.0 star property
3-star Tulum hotel with outdoor pool

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Aldea JOYAH

Photo gallery for Aldea JOYAH

Heated floors
Exterior
Individually decorated, individually furnished, free WiFi, bed sheets
Terrace/patio
Microwave, cleaning supplies, freezer

Overview of Aldea JOYAH

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
Map
Carretera Tulum/coba Km 19.7, Tulum, QROO, 77500
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Microwave
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
  • Outdoor swimming pools

Room options

View all photos for Family Villa, 2 Bedrooms

Individually decorated, individually furnished, free WiFi, bed sheets

Family Villa, 2 Bedrooms

  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Villa

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Villa

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Villa, 1 King Bed, Terrace, Garden View

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Villa, 1 King Bed, Terrace, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Villa, 1 King Bed, Terrace, Garden View

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Villa, 1 King Bed, Terrace, Garden View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Villa

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Individually decorated, individually furnished, free WiFi, bed sheets

Deluxe Villa

  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • Gran Cenote - 12 min drive
  • Tulum Mayan Ruins - 22 min drive
  • Tulum National Park - 19 min drive
  • Las Palmas Public Beach - 30 min drive
  • Tulum Beach - 32 min drive
  • Playa Paraiso - 33 min drive
  • Soliman Bay - 37 min drive
  • Xel-Há Park - 29 min drive
  • Dos Ojos Cenote - 36 min drive
  • Akumal Beach - 41 min drive
  • Half Moon Bay - 46 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 66 min drive

Restaurants

  • Rancho la Cachimba - 5 min walk
  • La Paisana - 7 min walk
  • Ammore Mio - 2 min drive
  • Las Brasitas - 3 min drive
  • Rivera Kitchen Tulum - 7 min drive
Map

About this property

Aldea JOYAH

When visiting Tulum, Aldea JOYAH is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (10 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Onsite garage

Other information

  • Designated smoking areas

Property amenities

Services

  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Freezer
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Cleaning supplies

Fees & policies

Optional extras

  • Housekeeping is available for an additional fee

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts cash.

Also known as

Aldea Jo Yah
Aldea JOYAH Hotel
Aldea JOYAH Tulum
Aldea JOYAH Hotel Tulum

Frequently asked questions

Does Aldea JOYAH offer free cancellation for a full refund?
Yes, Aldea JOYAH does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Aldea JOYAH?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aldea JOYAH?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Aldea JOYAH?
Sorry, pets aren't allowed.
Is parking offered on site at Aldea JOYAH?
Yes, there's free self parking.
What are the check-in and check-out times at Aldea JOYAH?
You can check in from 2:00 PM - 10:00 PM. Check-out time is 11:00 AM.
What is there to do at Aldea JOYAH and nearby?
Aldea JOYAH has an outdoor pool and a garden.
Does Aldea JOYAH have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

great nature place
we were very happy with the place it is beautiful. Very well kept and designed. kudos! when we return we will definitely stay here. we loved the place.
JAVIER, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and beautiful yard, good view. The activity room was a big surprise. Will stay again if I go to Tulum.
Yali, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved this place! It was 20 mins from tulum and close to a tiny little town. The property was beautifully landscaped and immersed in nature. An easy day trip to chichen itza and really calm tranquil vibes. Make sure to bring your own food for breakfast because there are no options for food on site.
Rachelle, 3-night romance trip
Verified Expedia guest review

8/10 Very good

This place is absolutely beautiful! The setting is second to none and we could not have asked for a better place to stay…especially when we had to book pretty last minute as our original property canceled on us. The only little thing would have been clearer check out procedures. This could have completely been our fault for not asking sooner. However, we were cutting it close on time in the morning. Again, completely our fault. But, we called the number we were given to let someone know we were going to be checking out. We were told there was someone who we would have to check out with and they would be there. We waited 30 min and could not wait any longer due to our time crunch. Had we known, we would have let someone know the night before when we would be checking out the next morning. Again, no docking them, because this place was fantastic!
Rebecca, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Natural Home away from home.
The place is beautiful with very well manicured greens and beautiful trees, all around. Very secluded and peaceful. Best, comfortable country home like enviornment. Our ben room aircondition failed but the entire "house" is cool and comfortable. Kitchen was equiped that we were able to cook a decent meal.
PAUL, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptionnel
Magnifique séjour, dans un endroit idyllique conforme aux photos. Le lieu est très calme. Le studio est très confortable et spacieux. José, qui nous accueilli a été très disponible ainsi que ses collègues. En revanche il faut impérativement une voiture pour rejoindre Tulum à 20mn. Bien placé pour les visites
Bernard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me encanto el lugar los detalles de las habitaciones , el entorno cuidando el medio ambiente lo recomiendo muchísimo
Soraya, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grand Bungalow dans parc exotique. Grande Piscine.
Grand Bungalow dans parc exotique. Grande Piscine. Très bon accueil.
Fred, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Parfait! Magnifique endroit! Très bien pour s'éloigner un peu de Tulum.
elodie, 2-night trip
Verified Hotels.com guest review