Birmingham North Moor Hall Hotel, BW Premier Collection

Photo gallery for Birmingham North Moor Hall Hotel, BW Premier Collection

Primary image
Indoor pool
Indoor pool
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Birmingham North Moor Hall Hotel, BW Premier Collection

Birmingham North Moor Hall Hotel, BW Premier Collection

4.0 star property
4-star hotel in Sutton Coldfield with 2 restaurants and spa

8.0/10 Very good

407 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Terrace
For families
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Sutton Coldfield
  • Sutton Park - 5 min drive
  • Ash End House Children's Farm - 10 min drive
  • Belfry Golf Club - 8 min drive
  • Drayton Manor Theme Park - 16 min drive
  • StarCity - 25 min drive
  • Birmingham Speedway - 15 min drive
  • Tamworth Castle - 11 min drive
  • The Snow Dome - 10 min drive
  • Villa Park - 26 min drive
  • Aston Hall - 16 min drive

Getting around

  • Birmingham Airport (BHX) - 24 min drive
  • East Midlands Airport (EMA) - 42 min drive
  • Coventry (CVT) - 43 min drive
  • Sutton Coldfield Station - 5 min drive
  • Sutton Coldfield Four Oaks Station - 5 min drive
  • Sutton Coldfield Butlers Lane Station - 6 min drive

About this property

Birmingham North Moor Hall Hotel, BW Premier Collection

Adjacent to a golf course, Birmingham North Moor Hall Hotel, BW Premier Collection is a great choice for a stay in Sutton Coldfield. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this upscale hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers love the family-friendly amenities and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

What to do

  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Garden
  • Terrace
  • Health club
  • 18 holes of golf
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 14.95 per person (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access is available for an extra charge of GBP 10 per day
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
Best Western Premier Moor Hall Sutton Coldfield
Best Western Premier Moor Hall
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
BW Premier Collection Moor Hall Hotel
BW Premier Collection Moor Hall Sutton Coldfield
BW Premier Collection Moor Hall
Birmingham North Moor Hall Hotel, BW Premier Collection Hotel
Moor Hall Hotel BW Premier Collection Sutton Coldfield
Moor Hall Hotel BW Premier Collection
Moor Hall BW Premier Collection Sutton Coldfield
Moor Hall BW Premier Collection

Frequently asked questions

Overall score and ratings

8.0

Very good

8.3/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Exceptional

5*
Arrived late, but was warmly welcomed by the front desk. Quiet night stay, great gym, followed by a hearty English breakfast. Staff were brilliant. Would stay again.
Sam, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Disappointing, will not book again.
Overall a disappointing experience, the food was mediocre at best. Moor Hall used to be synonymous with quality, sadly this is no longer true.
Len, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Graham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 5-night trip
Verified Hotels.com guest review

8/10 Very good

A good stay
Clean tidy hotel, good facilities and friendly staff
S, 1-night business trip
Verified Hotels.com guest review