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All properties in Palo Alto, California, United States of America
1 room, 2 adults

Sheraton Palo Alto Hotel

3.5-star3.5 stars
625 El Camino Real, Palo Alto, CA, 94301, United States of America

Suburban hotel with outdoor pool, near Stanford Shopping Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Hotel under construction, towels sparse, didn’t appear clean, bedding cheap and itchy Feb 25, 2021
  • They had construction going on the whole time it was very loud and uncomfortableFeb 23, 2021

Sheraton Palo Alto Hotel

from Rs9,592
  • Traditional Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, Garden View
  • Suite, 1 Bedroom, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking, Garden View
  • Suite, 1 Bedroom, Balcony, Garden View
  • Deluxe Room, 1 King Bed, Non Smoking, Garden View
  • Premium Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, Balcony
  • Deluxe Room, 2 Double Beds, Non Smoking, City View
  • Studio, 1 King Bed, Non Smoking, Kitchenette
  • Studio, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Traditional Room, 1 King Bed, Non Smoking

What’s around Sheraton Palo Alto Hotel

Landmarks

  • Stanford University - 23 min walk
  • Stanford University Medical Center - 27 min walk
  • Stanford Shopping Center - 10 min walk
  • Facebook Campus - 4.2 mi / 6.8 km
  • Googleplex - 6.1 mi / 9.8 km
  • Shoreline Amphitheatre - 6.6 mi / 10.6 km
  • Computer History Museum - 6.8 mi / 10.9 km
  • El Camino Hospital - 9.7 mi / 15.6 km

Getting around

  • San Francisco International Airport (SFO) - 32 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 22 min drive
  • Oakland Intl. Airport (OAK) - 45 min drive
  • Palo Alto Station - 4 min walk
  • Menlo Park Station - 29 min walk
  • California Ave Station - 5 min drive

At a glance

Key facts

Hotel size

  • This hotel has 346 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets stay free

  • Restrictions apply*

  • Up to 80 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (USD 10 per day; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Electric vehicle charging point on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Fitness facilities
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Conference space size (feet) - 5405
  • Conference space size (meters) - 502
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 50-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Sheraton Palo Alto Hotel’s small print

Also known as

  • Hotel Sheraton Palo Alto
  • Sheraton Palo Alto Hotel Hotel Palo Alto
  • Palo Alto Hotel
  • Palo Alto Sheraton
  • Palo Alto Sheraton Hotel
  • Sheraton Hotel Palo Alto
  • Sheraton Palo Alto
  • Sheraton Palo Alto Hotel
  • Sheraton Palo Alto Hotel Hotel
  • Sheraton Palo Alto Hotel Palo Alto

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Pool access available from 6 AM to 10:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs USD 10 per day with in/out privileges

Full breakfast is offered for an extra charge of USD 21 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Palo Alto Hotel

  • Does Sheraton Palo Alto Hotel offer free cancellation for a full refund?
    Yes, Sheraton Palo Alto Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Palo Alto Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Palo Alto Hotel?
    Yes. Self parking costs USD 10 per day. Electric vehicle charging is available.
  • Is there a pool at Sheraton Palo Alto Hotel?
    Yes, there's an outdoor pool. Guests have pool access from 6 AM to 10:00 PM.
  • Are pets allowed at Sheraton Palo Alto Hotel?
    Yes, pets are welcome, with a maximum weight of 80 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Sheraton Palo Alto Hotel?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Sheraton Palo Alto Hotel?
    Yes, Poolside Grill offers local cuisine, pool views, and poolside dining. Nearby restaurants include Saint Michael’s Alley (5-min walk), Howie's Artisan Pizza (6-min walk), and Pampas (6-min walk).
  • What is there to do at Sheraton Palo Alto Hotel and nearby?
    Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Recent reviews

Fabulous 8.6 From 546 reviews

Exceptional 10.0
quarterly stay
The room was great it had everything we needed and requested.
tamara, us1 night business trip
Very good 8.0
Very nice although construction going on. Bed and pillows were too soft for us, but others may enjoy. Covid puts a damper on things. Nice room service.
Karen, us1 night trip
Exceptional 10.0
Going back
Had the opportunity to return to the Sheraton and we were more than glad. We had our new puppy with us and the desk clerk put us in a first floor room for easy puppy potty exits. Room service breakfast delicious.The beds were so comfy we ordered same bedding for our home. Going back again....
Cathryn, us1 night business trip
Exceptional 10.0
Sheraton best place next to home.
Desk clerk, Room, food, food server all excellent
Carol, us1 night trip
Exceptional 10.0
Loved the service and how COVID safe they were.
Jessica, us1 night family trip
Exceptional 10.0
Liked the room and amenities. Didn’t like restrictions of building layout. Mostly due to pandemic, plus construction.
us1 night romance trip
Exceptional 10.0
Emasculate! Best accessible and spacious room ever! Loved everything about it!
us1 night family trip
Fair 4.0
Bed was too high to get into. Marble floor in the bathroom was cold and very slippery.
Katty, us2 night family trip
Poor 2.0
Over price ,A very cold room even with the heat on
Abel, us5 night family trip
Exceptional 10.0
A great place to stay in Palo Alto. Walking distance to downtown and the shopping center. First choice of stay for me!
Sagehens, us3 night business trip

Sheraton Palo Alto Hotel