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All properties in Rotorua (and vicinity), Bay of Plenty Region, New Zealand
1 room, 2 adults

Holiday Inn Rotorua, an IHG Hotel

4.5-starOfficial New Zealand Rating provided by Qualmark®
10 Tryon Street, Whakarewarewa, Rotorua (and vicinity), 3043, New Zealand

Luxury hotel with outdoor pool, near Polynesian Spa
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Simply amazing. Location,shuttle to city and service was top class. Only issue was no…Nov 3, 2019
  • we were really impressed with the heated out-door pool - its great to play in with the…May 7, 2021

Holiday Inn Rotorua, an IHG Hotel

from Rs8,997
  • Standard Room, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (WHEELCHAIR)
  • Room, Multiple Beds, Non Smoking, Balcony
  • Superior Room, 2 Queen Beds, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking, View
  • Standard Twin Room, Non Smoking
  • Deluxe Room
  • Executive Suite, 1 King Bed, Non Smoking

What’s around Holiday Inn Rotorua, an IHG Hotel

Landmarks

  • Whakarewarewa Hot Springs - 1 min walk
  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Rotorua Golf Club - 6 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk
  • Racing Rotorua - 20 min walk
  • Redwoods Whakarewarewa Forest - 25 min walk
  • Springfield Golf Club - 31 min walk
  • Rotorua Arts Village - 35 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 203 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 651
  • Conference space size (meters) - 60
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Hindi
  • Japanese
  • Russian

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Holiday Inn Rotorua, an IHG Hotel’s small print

Also known as

  • Holiday Inn Hotel Rotorua
  • Rotorua, An Ihg Hotel Rotorua
  • Holiday Inn Rotorua, an IHG Hotel Hotel
  • Holiday Inn Rotorua, an IHG Hotel Rotorua
  • Holiday Inn Rotorua, an IHG Hotel Hotel Rotorua
  • Holiday Inn Rotorua
  • Rotorua Holiday Inn
  • Holiday Inn Rotorua Hotel
  • Holiday Inn Rotorua Hotel Rotorua
  • Holiday Inn Rotorua

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses geothermal energy.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Optional extras

Rollaway beds are available for NZD 30.0 per day

Breakfast costs between NZD 28 and NZD 32 for adults, and NZD 28 and NZD 32 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Rotorua, an IHG Hotel

  • Does Holiday Inn Rotorua, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn Rotorua, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Rotorua, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Rotorua, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Rotorua, an IHG Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Holiday Inn Rotorua, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Rotorua, an IHG Hotel?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Holiday Inn Rotorua, an IHG Hotel?
    Yes, there's an onsite restaurant, Chapman Restaurant. Nearby restaurants include Artisan Cafe (2.2 mi), Ali Baba's Tunisian Takeaways (2.2 mi), and Fat Dog Café & Bar (2.2 mi).
  • What is there to do at Holiday Inn Rotorua, an IHG Hotel and nearby?
    Holiday Inn Rotorua, an IHG Hotel has an outdoor pool and a spa tub, as well as a fitness center.

Recent reviews

Fabulous 8.8 From 894 reviews

Exceptional 10.0
Family friendly
Super child friendly hotel. Every staff were very friendly and helpful too. We would like to stay again.
au2 night family trip
Exceptional 10.0
Really great hotel, in terms of service, cleanliness. Would definitely stay here again and highly recommend to everyone
Tofaileava, nz2 night trip
Exceptional 10.0
Great service, great facilities and friendly staff
David, nz1 night trip
Exceptional 10.0
Comfortable stay and great service. Standard room not big but still clean and tidy.
nz2 night family trip
Very good 8.0
Hotel was nice and clean, great kids discounts for attractions however room was dark, pool is small. Buffet was average and both myself and husband found hair in the eggs. However staff were wonderful and we would stay again but eat offsite
au2 night family trip
Very good 8.0
Lovely staff. Good bike storage. Nice breakfast Pool always too crowded.
au1 night family trip
Exceptional 10.0
Mostly good clean room breakfast good evening meal was expensive staff friendly
au2 night family trip
Exceptional 10.0
It’s clean, has a big heated pool, spa pools, storage for mountain bikes and equipment, just a short walk from the geyser. Awesome buffet breakfast. Big soft pillows, good elevators. Roomy.
au1 night trip
Exceptional 10.0
We have stayed at quite a few motels, but Holiday Inn, really raised the standard. My family and I were just so happy with EVERYTHING, that we have decided that Holiday Inn Rotorua will be our new go to when in town. Great experience from arrival until departure.
au1 night family trip
Exceptional 10.0
Great place to stay. We thoroughly enjoyed ourselves
Roechelle, au1 night trip

Holiday Inn Rotorua, an IHG Hotel