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Extended Stay America Suites Richmond Glen Allen Short Pump

Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

Exterior
Fridge, microwave, oven, stovetop
2 Bedroom Suite, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes
2 Bedroom Suite, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of Extended Stay America Suites Richmond Glen Allen Short Pump

Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
No-frills hotel in Glen Allen

6.6/10 Good

271 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
  • Non-smoking
Map
4231 Park Place Ct, Glen Allen, VA, 23060
Main amenities
  • Weekly housekeeping
  • Fitness center
  • 24-hour front desk
  • Front desk safe
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
For families
  • Sofa bed
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Laundry facilities

Room options

About this area

What's nearby

  • Short Pump Town Center - 9 min drive
  • University of Richmond - 16 min drive
  • Broad Street - 20 min drive
  • Virginia Commonwealth University - 20 min drive
  • Greater Richmond Convention Center - 18 min drive

Getting around

  • Richmond Intl. Airport (RIC) - 28 min drive
  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Main Street Station - 18 min drive
  • Ashland Station - 24 min drive

Restaurants

  • Hondos - 10 min walk
  • Capital Ale House - 11 min walk
  • Innsbrook Shoppes - 11 min walk
  • Mama Cucina - 11 min walk
  • Dairy Queen - 12 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

When you stay at Extended Stay America Suites Richmond Glen Allen Short Pump, you'll be within a 10-minute drive of Short Pump Town Center. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers say good things about the helpful staff and nearby shopping.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Double sofa bed
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

Does Extended Stay America Suites Richmond Glen Allen Short Pump offer free cancellation for a full refund?
Yes, Extended Stay America Suites Richmond Glen Allen Short Pump does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Extended Stay America Suites Richmond Glen Allen Short Pump?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Extended Stay America Suites Richmond Glen Allen Short Pump?
Yes, pets are welcome. There's a charge of USD 25.00 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Extended Stay America Suites Richmond Glen Allen Short Pump?
Yes, there's free self parking.
What are the check-in and check-out times at Extended Stay America Suites Richmond Glen Allen Short Pump?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Extended Stay America Suites Richmond Glen Allen Short Pump and nearby?
Extended Stay America Suites Richmond Glen Allen Short Pump has a fitness center and a picnic area.
Are there restaurants at or near Extended Stay America Suites Richmond Glen Allen Short Pump?
Yes. Nearby restaurants include Hondos (10-min walk), Capital Ale House (11-min walk), and Innsbrook Shoppes (11-min walk).
Does Extended Stay America Suites Richmond Glen Allen Short Pump have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Overall score and ratings

6.6

Good

6.8/10

Cleanliness

7.6/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

5.7/10

Eco-friendliness

6/10 Good

Eh..
Had bugs, hair dryer didn’t work , stove top vent /light didn’t work,
Jasmine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tv less
The overall was ok. But I did not have a working tv the whole weekend. I asked and they said not sure how to fix it. They told me to unplug it and plug it back in. Didn't work. I know they were short staffed but don't know why they couldn't get me another tv.
Brent, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Dirty and disgusting
Take this hotel off Hotels.com! It is filthy! Finally found us a clean room on 3rd try. Dirty carpet. Not one item in kitchen. No ice. No breakfast even tho they say it is included. Disgusting condition. Mostly occupied by extended renters who desk clerk says have stopped paying. Shocking it is on Hotels.com
Robert, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This place was very uncomfortable. Broken/stained/missing items in suite
Raechel, 3-night family trip
Verified Expedia guest review

6/10 Good

Lots of shady people outside waiting for what i guess are there workers
Bryan, 3-night business trip
Verified Expedia guest review

2/10 Poor

Robert, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The staff were friendly and helpful. The property has seen better times. The carpet in the halls was filthy. The room carpet was dirty and the room smelled like cigarette smoke. The bathroom was outdated and dingy. The sofa was dirty and we all ended up with flea bites!! I don’t recommend this property unless you are desperate for a place to stay.
Cynthia, 1-night family trip
Verified Expedia guest review

2/10 Poor

Hard to describe the disgusting filth we encountered during other few hours we were in the property. We attempted to resolve these issues with the hotel but they refused. There were full trash cans left with the prior tenant’s trash..vey long black hair, wads of used tissue, food wrappers. It smelled terrible, a very strong odor of rotten food. All the windows had been left open to the room and the windows do not have screens in them. The room was full of insects and bugs flying around. There were no clean towels, the bathroom was dirty and the refrigerator needed to be wiped out. If that wasn’t bad enough the exterior doors did not lock and were propped open, allowing anyone in that wanted to come into the building. The worst part of the stay occurred when an argument broke out in the parking lot and then continued on through the night…people yelling, slamming doors and arguing in the hallway outside of our room, banging on doors. A very intoxicated woman was in front of the exterior door that was propped open loitering in the parking lot and walking from window to window, looking into people’s rooms and talking to the bricks on the wall of the building. This prompted a call to the local police. The hotel is in total need of major repairs, from a non-working elevator, holes in the wall, broken door locks, lack of security, filthy carpet and windows that have cracked glass and need screens, dog poop everywhere! DO NOT STAY HERE!
Erin, 3-night family trip
Verified Travelocity guest review

6/10 Good

Shameika, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Property had no extra pillows for the guests in front of me when i was checking in. I told the front desk lady they could take mine because i travel with my own pillows and she said "if they ask again I'll let them know"... The buildings, rooms, hallways and doors reminded me of the low income apartments i deliver food to. I could hear every footfall of the people above me. The hot water took a couple minutes. The shower head looked gross and the hooks holding up the curtain were all rusted. There were cobwebs at eye level on the inside of the window with a dead spider in them. There were no bath towels in the entire property (i asked). This place is worth $30 less per night than what they charge. Oh, there was also a dirty sock on the floor behind the ironing board. And my room didn't have a trash can anywhere
Riley, 1-night trip
Verified Expedia guest review