2/10 Poor
13 April 2022
STAY AWAY
Wow where do I even start. First of all, the name outside of the motel doesn’t match the name that was on here to book with. Check in was ok, had a messy lobby. When we went into our room, we were hit with a bad odor. The room was disgusting. The floors and walls were badly stained, there were burn marks in the sheets with questionable stains, weird gunk on the sink faucet, towels were obviously dirty, and paper thin walls where we could hear everything next door. Had to go to the store to buy Clorox wipes to wipe and spray down everything. Towards the end of the night when we were getting ready for bed, we started to notice bugs crawling on the bed. We checked the bed and looked under the bed and found garbage from previous guests. The last straw was finding ticks on the pillows. We tried to check out and return the keys but no one was at the counter. We ended up having to drive half an hour away and pay an extra $100 to stay at somewhere more clean. We came back in the morning to officially check out and to leave a complaint and was told no refund would be issued and we were told that all the rooms are like that because the owner doesn’t put money into this place. Avoid this place at all costs. Pay the extra money to stay somewhere much cleaner!
Jennifer, 2-night trip
Verified Hotels.com guest review