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3-star hotel with outdoor pool, near Gravensteen Castle
The bed was super uncomfortable and pillows were even worse, it should be an easy change…
Mar 8, 2020
Comfy room, perfect for our stay. Decent shower, handy fridge, tea & coffee, beds were ok…
Feb 19, 2020
Remember, collect 10 stamps, get 1 reward* night
Parking is available nearby and costs EUR 26 per night
Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)
Pets are allowed for an extra charge of EUR 12 per pet, per night
Wired Internet access is available in public areas for EUR 9.90 per 24-hour period (rates may vary)
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Great central location. Rooms are quite basic in furnishings
JoWH, 2 night trip with friends, Feb 6, 2020
Verified Expedia guest review
It was a good central location. Comfy bed (but not good pillows :-( )
1 night romance trip, Dec 25, 2019
Verified Expedia guest review
Everything was good, and met our relatively non-picky standards. Location was excellent and far exceeded our expectations. Overall the staff felt a bit ambivalent. I would recommend this hotel based on the convenience of the location. Everything met expectations, but just felt average and staff never felt overly helpful, just looking to meet an average experience. However the location can not be beat, and yes the parking garage is just as tight to navigate as all the previous reviews mention-but we managed.
Kailee, 3 night trip, Dec 25, 2019
Verified Hotels.com guest review
kristinawati, 3 night family trip, Dec 22, 2019
Verified Hotels.com guest review
Great hotel with excellent location for the Christmas markets. This was our second time of visiting and it was just as good despite the 5 year gap!
Neil, 1 night family trip, Dec 18, 2019
Verified Hotels.com guest review
Excellent every one was very helpful and accommodating I was a little miffed by all the comments about paper cups but all you need to do is ask and you will get real cups and extra coffee and sugar
2 night family trip, Dec 12, 2019
Verified Hotels.com guest review
Centrally located. Very clean rooms and lobby area.
1 night family trip, Oct 25, 2019
Verified Expedia guest review
Great central location. Lovely simple rooms and staff friendly.
Tony, 1 night family trip, Oct 19, 2019
Verified Ebookers guest review
Good hotel, good Breakfast, nice location in the Center of Gent
1 night trip with friends, Sep 26, 2019
Verified Expedia guest review
Great location, spacious room with a nice view. Friendly and helpful staff. Good breakfast buffet.
Denise, 5 night trip, Sep 10, 2019
Verified Hotels.com guest review