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Cranley Hotel London

3.5 star property
Boutique hotel within easy reach of Natural History Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cranley Hotel London

View from property
In-room safe, desk, laptop workspace, iron/ironing board
View from property
View from property
View from property

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Bathrobes

Room options

Available filters for rooms
Showing 6 of 6 rooms

Penthouse

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
Designer toiletries
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room (with Four Poster Bed)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
Designer toiletries
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
TV
Designer toiletries
Hair dryer
Bathrobes
Private bathroom
Cable/satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

Traditional Suite

Highlights

Patio
Separate sitting area
Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hair dryer
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
Designer toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Arran House Hotel

Free breakfast
Free WiFi
24/7 front desk
Non-smoking
6.8 out of 10, (118)
The price is ₹6,614
₹7,937 total
includes taxes & fees
15 Dec - 16 Dec
Arran House Hotel
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About the area

Map
10 Bina Gardens, South Kensington, London, England, SW5 0LA

What's nearby

  • Natural History Museum - 11 min walk - 1.0 km
  • Imperial College London - 13 min walk - 1.1 km
  • Kensington High Street - 17 min walk - 1.5 km
  • Royal Albert Hall - 3 min drive - 1.6 km
  • Hyde Park - 4 min drive - 2.0 km

Getting around

  • Heathrow Airport (LHR) - 33 min drive
  • London City Airport (LCY) - 60 min drive
  • Luton Airport (LTN) - 72 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London (SEN-Southend) - 93 min drive
  • Stansted Airport (STN) - 97 min drive
  • Kensington (Olympia) Station - 4 min drive
  • West Brompton Station - 13 min walk
  • London Imperial Wharf Station - 28 min walk
  • Gloucester Road Underground Station - 6 min walk
  • South Kensington Underground Station - 10 min walk
  • Earl's Court Station - 13 min walk

Restaurants

  • ‪Fait Maison - ‬5 min walk
  • ‪Club Lounge - ‬3 min walk
  • ‪Burger King - ‬6 min walk
  • ‪The Stanhope Arms - ‬6 min walk
  • ‪Bugis Street Brasserie - ‬4 min walk

About this property

Cranley Hotel London

Cranley Hotel London puts you in a great location, within a 15-minute walk of Natural History Museum and Imperial College London. This boutique hotel is also just a 5-minute drive from Kensington High Street and Hyde Park. Fellow travelers say good things about the location. Public transportation is just a short walk: Gloucester Road Underground Station is 6 minutes and South Kensington Underground Station is 10 minutes.

Languages

English, French, German, Italian, Polish, Portuguese, Romanian, Spanish

At a glance

Hotel size

  • 39 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Each adult staying at the property must present valid photo identification at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (GBP 35 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Free daily reception

What to do

  • Use of nearby fitness center

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby
  • Reception hall

Accessibility

  • Elevator
  • Area rugs in public areas

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 9.95 per person

Parking

  • Parking is available nearby and costs GBP 35 per day

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cranley
Cranley Hotel
Cranley Hotel London
Cranley London
The Cranley
Cranley Hotel London Hotel
Cranley Hotel London London
Cranley Hotel London Hotel London

Frequently asked questions

Does Cranley Hotel London offer free cancellation for a full refund?
Yes, Cranley Hotel London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cranley Hotel London ?
Sorry, pets aren't allowed.
Is parking offered on site at Cranley Hotel London ?
Sorry, there's no onsite parking at Cranley Hotel London .
What are the check-in and check-out times at Cranley Hotel London ?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What's the area around Cranley Hotel London like?
Cranley Hotel London is in London City Centre, a short 6-minute walk from Gloucester Road Underground Station and 11 minutes' walk from Natural History Museum. Travelers say this hotel is in a good location.

Cranley Hotel London Reviews

Reviews

4.8

5.0/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Poor

London theatre trip
The hotel was dirty, we asked to move rooms because the sink was broken and blocked, the room we were move too the air conditioning was broken, the bed was damaged(we have photos) the were on the ground floor and the windows didn’t lock room was dirty and the breakfast was a plate of bead to toast and on our last day we were asked to leave the hotel early as we were informed the hotel was closing down that day and the bank was for closings on them so we had to leave by 12, all in all one of the worst stets we have had on through hotels.com
marcus, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid at all costs. It is a scam, the hotel is nothing like the photos of the website. It is disgusting, unsafe and a hovel
Katie, 1-night business trip
Verified Expedia guest review

6/10 Good

Room basic, dated but clean. Breakfast poor. Location excellent.
Mike, 2-night family trip
Verified Expedia guest review

2/10 Poor

Awful
The hotel was nothing like an “upscale hotel” Dirty, damaged and needs a lot of work done. Looks nothing like the photos advertised. And what’s with the big holes cut out of the windows?! Would never stay there again
James, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

It is much more worse than you could dream.
I have stayed in some dives in third world countries, but pretty sure the Cranley may have been the worse ever for me. Too many issues to list, but the promo photos are far from accurate and I wish I taken some of my own to update with. Still, the WiFi worked fine.
3-night trip
Verified Hotels.com guest review

4/10 Fair

Nick, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Photos and amenities advertised are false. Do not book here. 20 people told us when walking in that the place was not as advertised. Dirty establishment.
Cyle, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Fawlty Towers
This hotel is in the hand of reciver administrator and should have never been promoted.. no staff, no facilities, ripped furniture, no kettle, no towels. It was every one's opinion whom was staying there. I shall be claiming my money back
Abolghasemi-Malekabadi, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This should be taken off expedias list. It is the most run down disgusting dirty hotel I have ever stepped foot in and then walked out!
Simone, 1-night romance trip
Verified Expedia guest review

2/10 Poor

The photographs are a lie
This hotel is a run down , dirty and nobody gives a dam about standards . Please remove it from your website as it is false advertising as is just ripping people off .
Food left out in a hot room
Dirty tablecloth
Dirty stained carpets which have never seen a vacuum cleaner
This was left in the bathroom on arrival one towel between two people and the bed was not made up.
Linda, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Great location. Everything else is terrible.
Nice quiet street along from Gloucester road. We were on top floor, stairs carpet is a trip hazard. Room looks nothing like the photos. Very hot even with window open and a/c not working. Taps leak in basin. Toilet not clean. Basin does not drain. Curtains don't fit and falling off rail. Breakfast. Fine if you like instant coffee, cheapest white bread, processed cheese wrapped slices. Margarine not butter. No fruit or yoghurt.
Gavin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The Property was nice from the outside. Seating area outside could have been tidier. Rubbish and cigarette ends. Had to ask for Towels no glasses to drink out off. No tea or coffee facilities in the room. Bathroom was alright apart from the brown stain in the bath. Unable to open the windows need some attention paint wise. Furniture outdated and broken no handle on one draw and no bottom in another. Breakfast was a disappointment not what i call Continental Breakfast.
Karen, 2-night family trip
Verified Expedia guest review

2/10 Poor

The staff are incredibly rude and dismissive. We arrived and there was no room ready. We were dismissed from the premises and told to come back in 3 hours. Upon our return, we were again treated with rudeness. We cancelled and left. They refused to refund our $. We have written multiple times and have received no reply. Expedia was no help - our issue was handed off to 10 different people. The place smells; it is run down and looks nothing like the pictures. BEWARE!!
Tania, 4-night romance trip
Verified Expedia guest review

2/10 Poor

AVOID!
It's a rundown place. Once it's fully restored, and only then, it may be considered a real hotel. Threadbare carpets, broken faucets, dirty toilet, etc. And, no shampoo!
HOSSEIN, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I refused to stay in the hotel and booked another. Upon arrival I was advised there was no key and staff would need to let me in each time I left my room. There was a rancid smell of damp throughout, disrepair and damage to furnishings/carpets etc There was no light in the lift and you had to navigate it in darkness which was scary and I didn’t feel safe enough to sleep there. Bags of dirty linen ‘ready for collection’ were scattered through the corridors and there was no food or drink availabilities. Never have I walked out of a hotel but this needs shutting down and I want a refund..!
Lisa, 1-night business trip
Verified Expedia guest review

4/10 Fair

Vinay, 1-night trip
Verified Expedia guest review

2/10 Poor

Thank you for asking me about my experience with Cranley Hotel london. My experience was terrible. So far the worst. The first impression is , an old, dirty and carless owner that leaves the property fooling apart. Pictures missing on the wall, torn carpet and full of stains in the hall/lobby. On arrival 8pm , the room 103 wasn't clean at all. The receptionist apologies and gave a better room. Bigger room, Kind bed. But.... toilet hasn't been flushed at all, the bath not clean, no empty bin, and the open soap around. No towels, One bulb not working in the bathroom, 2 not working in the room. Remote control not working ..Batteries??? The receptionist has no key for my room... He asks me when I leave the room, I must ask to close the door with his master key. Monday.. Breakfast.. The most miserable I have ever seen, All guest around complaining : Toaster working only on side... so it was a queue, No cereals , no pastry. ; Only bread, butter , marmalade and a plate with very fine cut cheese and jam scatter around, Coffee from a Saches and a flask of hot water, a few glasses and cups dirty. so... we leave aside. Breakfast was the same Tuesday. On Wednesday after a lot of guest complains, it improves. Monday, Later in the evening when I came back the door wasn't locked, and the room wasn't clean. Tuesday, Later in the evening when I came back the door wasn't locked, the room wasn't clean. I ask for a toilet roll. Never ever in this property and also I will not do a boo
Maria A, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Filthy mould ridden, absoulty a health risk. A scam tookour money no refund and we walked out 3hrs.later
Paul, 6-night romance trip
Verified Wotif guest review

4/10 Fair

Worst service I have ever had at a hotel. No hot water in the shower or sink. Room had ants.
Joseph, 2-night family trip
Verified Orbitz guest review

2/10 Poor

When booked, the pictures made it look fantastic.. My room was old, dirty and worn out (room 103). Curtains were tatty, carpet thread bare, unable to open window (cracked glass too). I went down for breakfast, no cooked breakfast just some Toast and cereal.. No where to sit. No organisation or staff to help.. No Bar in the hotel(says there is on the website) so I checked out early with no breakfast. (no coffee facilities in the room either. Asked for a printout receipt (no paper in the printer).. Lovely area to be based though..
Colin, 1-night trip
Verified Expedia guest review

2/10 Poor

Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eloise, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location of the hotel. However, the hotel wasn’t what I was expecting. It wasn’t clean with the curtains having stains on. The bedding was okay although only one pillow per person. The rooms curtains were falling off. In addition there was water marks and stains on the paint, also the carpet had rips in etc.
Thomas, 2-night romance trip
Verified Expedia guest review

2/10 Poor

HORRENDOUS DO NOT STAY HERE UNSAFE DIRTY VILE
Absolutely horrendous hotel. Looks NOTHING like the pictures. Filthy, skanky, drunk men everywhere, doors dont lock, carpets threadbare, sheets disgusting, bins not emptied, stained shredded curtains hanging from the windows. staff said "take it up with Expedia"
Lauren, 1-night trip
Verified Hotels.com guest review

4/10 Fair

What was unique was how rude the staff were..... what was bad was you could not lock the bedroom door so anyone could get in. The toaster is broken guys - just get a new one - or don't offer breakfast which was terrible. My room was pretty damp with rotten wallpaper and the water was not hot. I could go on. There was nothing good - except leaving!
Sophie, 2-night trip with friends
Verified Expedia guest review