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White Swan Hotel

Photo gallery for White Swan Hotel

Miscellaneous
Garden
Exterior
Premium bedding, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview of White Swan Hotel

White Swan Hotel

5.0 star property
Luxury hotel with 4 restaurants, near Sacred Heart Cathedral
9.0 out of 10 Superb
9.0/10 Superb

687 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Premium TV channels
  • Garden
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Haizhu
  • Shangxiajiu Pedestrian Street - 2 min drive
  • Beijing Road Pedestrian Street - 5 min drive
  • Yuexiu Park - 7 min drive
  • Canton Tower - 11 min drive
  • Canton Fair Complex - 15 min drive
  • Chimelong Paradise - 18 min drive

Getting around

  • Foshan (FUO-Shadi) - 47 min drive
  • Baiyun International Airport (CAN) - 56 min drive
  • Guangzhou Railway Station - 21 min drive
  • Guangzhou South Railway Station - 26 min drive
  • Guangzhou East Railway Station - 33 min drive
  • Cultural Park Station - 13 min walk
  • Tongfuxi Station - 18 min walk
  • Fenghuang Xincun Station - 18 min walk
  • Train station pick-up (surcharge)

Restaurants

  • 宏图府 - 1 min walk
  • 侨美食家 - 4 min walk
  • 星巴克 - 9 min walk
  • 露丝酒吧餐厅 - 4 min walk
  • 泰珍牛桥餐馆 - 12 min walk
Map

About this property

White Swan Hotel

White Swan Hotel is a great choice for a stay in Guangzhou. Guests can indulge in deep-tissue massages, and Silk Road Grill, one of 4 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the overall property condition and location. The property is just a short walk to public transportation: Cultural Park Station is 13 minutes away.

Languages

Chinese (Mandarin), English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 520 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property requires that guests have proof that they have stayed within China for 21 days prior to check-in.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (CNY 30 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site

Transfers

  • Train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Babysitting (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (26910 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 50-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.
River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli - This delicatessen serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Parking

  • Valet parking costs CNY 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards, mobile payments and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

Frequently asked questions

Does White Swan Hotel offer free cancellation for a full refund?
Yes, White Swan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at White Swan Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at White Swan Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at White Swan Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at White Swan Hotel?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at White Swan Hotel?
You can check in from 2:00 PM - noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at White Swan Hotel and nearby?
White Swan Hotel has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near White Swan Hotel?
Yes, there are 4 onsite restaurants, featuring Mediterranean cuisine.
What's the area around White Swan Hotel like?
White Swan Hotel is located on the waterfront in Haizhu, a short 15-minute walk from Shangxiajiu Pedestrian Street and 11 minutes' walk from Guangzhou Cultural Park. Our travelers say the local area is very quiet.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

HAIDONG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quang, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eddie, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, away from the busy downtown CBD district. Rooms were modern and clean. I would definitely recommend taking an evening stroll around the neighborhood along the riverside and through the colonial villas.
Xiayu, 1-night trip
Verified Expedia guest review

4/10 Fair

XIAOYU, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I stayed there 20 years ago and remember the buffet being superb. This time, the food was terrible and cost $200 for 2 people. The worst and most disappointing experience. Because of that, I will never go back. Also, very overrun with local tourists so too busy in the lobby and common areas. Couldn’t take a picture at the iconic waterfall because of this. If the White Swan wants to keep it’s high rating, they should limit traffic to paying guests.
Ann, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mz. Judy L
All the services were wonderful and we are looking forward going back! We stayed there for weeks since 2016.
Judy, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good, clean, nice staff, convenient, this is my
1-night trip
Verified Expedia guest review

10/10 Exceptional

Judy, 15-night family trip
Verified Hotels.com guest review