Pacific Hotel Brisbane

Photo gallery for Pacific Hotel Brisbane

Primary image
Outdoor pool
Premium bedding, pillowtop beds, in-room safe, desk
View from room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Pacific Hotel Brisbane

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Pacific Hotel Brisbane

4.0 star property
4-star hotel with outdoor pool, near Brisbane Private Hospital

8.4/10 Very good

1,006 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
345 Wickham Terrace, Spring Hill, QLD, 4000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Coffee shop/cafe
  • Business center
  • 4 meeting rooms
  • Airport shuttle
  • Terrace
  • Front desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C
  • Contactless check-out

Choose dates to view prices

About this area

What's nearby

  • In Brisbane Central Business District
  • Roma Street Parkland - 6 min walk
  • Suncorp Stadium - 20 min walk
  • XXXX Brewery - 24 min walk
  • Queen Street Mall - 5 min drive
  • Treasury Casino - 6 min drive
  • Brisbane Botanic Gardens - 6 min drive
  • Eagle Street Pier - 6 min drive
  • South Bank Parklands - 8 min drive
  • Brisbane Convention and Exhibition Centre - 8 min drive
  • University of Queensland - 16 min drive

Getting around

  • Brisbane Airport (BNE) - 20 min drive
  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Central Station - 8 min walk
  • South Brisbane Station - 22 min walk
  • Airport shuttle (surcharge)

About this property

Pacific Hotel Brisbane

Placing you 0.3 mi (0.5 km) from Roma Street Parkland and 1.2 mi (2 km) from XXXX Brewery, Pacific Hotel Brisbane offers an airport shuttle (available 24 hours) for AUD 20 per person. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurant and Bar, which serves international cuisine and is open for breakfast. Other highlights at this upscale hotel include a bar/lounge, a fitness center, and a terrace. The helpful staff and restaurant get great marks from fellow travelers.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Macedonian, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 179 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 20 per night)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (1475 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

Languages

  • Bulgarian
  • Croatian
  • Dutch
  • English
  • French
  • German
  • Macedonian
  • Russian
  • Serbian
  • Spanish

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant and Bar - This restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per stay

Optional extras

  • Breakfast costs between AUD 10 and AUD 30 for adults, and AUD 5 and AUD 30 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AUD 20 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Parking

  • Self parking costs AUD 20 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane Hotel
Pacific Hotel Brisbane Spring Hill
Pacific Hotel Brisbane Hotel Spring Hill

Frequently asked questions

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Alex, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maureen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Rhonda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Monica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Phillip, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marika, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 2-night trip
Verified Hotels.com guest review