Guests
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Kimpton Buchanan Hotel, an IHG Hotel

3.5-star hotel with restaurant, near California Pacific Medical Center: Pacific Campus

  • Free WiFi

Image gallery

  • Room, 1 King Bed, Accessible, Patio - Guest Room
  • Room, 1 King Bed, Accessible, Patio - Guest Room
  • Room, 1 King Bed (SPA) - Bathroom
  • Room, 1 King Bed, Accessible - Bathroom
  • Room, 1 King Bed, Accessible, Patio - Guest Room
Room, 1 King Bed, Accessible, Patio - Guest Room. Image 1 of 50.
1 / 50Room, 1 King Bed, Accessible, Patio - Guest Room
1800 Sutter St, San Francisco, 94115, CA, United States of America
8.6.Fabulous.
  • We usually stay at the Buchanan when we visit SF. We love the property and the…

    Mar 13, 2020

  • The hotel was great, modern and clean! Only draw back was there was no room service.

    Mar 12, 2020

See all 319 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Quiet
Convenient
  • Free WiFi
  • Parking available
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 131 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Western Addition
  • San Francisco Museum of Modern Art - 35 min walk
  • Golden Gate Park - 38 min walk
  • Fillmore Auditorium - 6 min walk
  • The Regency Ballroom - 9 min walk
  • Kaiser Permanente Medical Center - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, City View
  • Room, 1 King Bed, Balcony
  • Room, 1 King Bed, City View
  • Room, 1 King Bed, Patio
  • Standard Room
  • Room, 2 Queen Beds, Balcony
  • Room, 1 King Bed
  • Room, 1 King Bed (SPA)
  • Room, 1 King Bed, Accessible, Patio
  • Room, 1 King Bed, Accessible (SPA)
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible

What’s around

Landmarks

  • In Western Addition
  • San Francisco Museum of Modern Art - 35 min walk
  • Golden Gate Park - 38 min walk
  • Fillmore Auditorium - 6 min walk
  • The Regency Ballroom - 9 min walk
  • Kaiser Permanente Medical Center - 17 min walk
  • California Pacific Medical Center: Pacific Campus - 5 min walk
  • UCSF Medical Center at Mount Zion - 11 min walk
  • Great American Music Hall - 15 min walk

Getting around

  • San Francisco International Airport (SFO) - 26 min drive
  • Oakland Intl. Airport (OAK) - 38 min drive
  • Concord, CA (CCR-Buchanan Field) - 37 min drive
  • San Francisco Station - 4 min drive
  • 22nd Street Station - 6 min drive
  • Bayshore Station - 11 min drive
  • California St & Van Ness Ave Stop - 13 min walk
  • California St & Polk St Stop - 14 min walk
  • California St & Larkin St Stop - 16 min walk
map
See on map
1800 Sutter St, San Francisco, 94115, CA, United States of America

At a glance

Hotel size

  • This hotel has 131 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 45.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 1975
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Kimpton Buchanan Hotel
  • Kimpton Buchanan Hotel, An Ihg
  • Kimpton Buchanan Hotel, an IHG Hotel Hotel
  • Kimpton Buchanan Hotel, an IHG Hotel San Francisco
  • Kimpton Buchanan Hotel, an IHG Hotel Hotel San Francisco
  • The Kimpton Buchanan
  • Hotel Tomo a Joie de Vivre Hotel
  • Kimpton Buchanan Hotel San Francisco
  • Kimpton Buchanan Hotel
  • Kimpton Buchanan San Francisco
  • Kimpton Buchanan

Optional extras

Self parking costs USD 45.60 per day with in/out privileges

Breakfast costs between USD 10 and USD 28 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Kimpton Buchanan Hotel, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from May 1 2021 to September 30 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 45.60 per day. Electric vehicle charging is available.
  • Yes, pets are welcome. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3 PM - 11:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include On the Bridge (3-min walk), Suzu Noodle House (3-min walk), and Takara Restaurant (3-min walk).
  • Maintain your daily exercise routine at the gym.
8.6.Fabulous.
  • 10.0.Exceptional

    The rooms were spacious and clean. Friendly and courteous staff. Great location, it is close to many restaurants. I just wish that the bed was more comfy.

    G, 1 night romance trip, Mar 7, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great stay

    We stayed here on our last night of our 5-day trip in SF and we had a great experience. The bed was extremely comfortable. There is limited self-parking so if you arrive late at night, you might have to park across the street. Japan mall was walking distance, lots of restaurants nearby. Convenient location. Would most likely stay here again.

    Joshua, 1 night family trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice and friendly staff. Clean and comfortable rooms.

    David, 1 night business trip, Feb 23, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Excellent location if you want to be in or near to Japantown. Facilities fine although chairs and lighting in room could be better. Staff pleasant and helpful. Attached restaurant is convenient but certainly not a "destination" eatery. I would stay again at Kimpton Buchanan if I needed to be around Jpantown.

    Ken, 3 night family trip, Feb 21, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Nice location in japantown, nice property over-all, pretty bright rooms. Unfortunately no room service. Pleasant staff

    3 night family trip, Feb 12, 2020

    Verified Expedia guest review

  • 6.0.Good

    Park in Kimpton garage, Not on street

    Kimpton was great. Clean and staff was very nice. Rooms are large and open. Unfortunately, do NOT park on the street. Pay the $40 per day to park in their garage. Our car's window was broken overnight. We told the front desk and they said it happens all the time. They should have warned us when we checked in. The location is great but we were told by the auto shop that SF gets at least 150 broken car windows per day. Kimpton should really let guests know what can happen if you park on the street.

    Rose, 2 night family trip, Feb 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Picked the hotel for it's being in Japantown. Rates were competitive and I was pleasantly surprised anyway. Maybe it had something to do with the 8th floor view. Comfortable, nice simple decor and we'll maintained. Pleasant front desk personnel. Would return if back in SF and would recommend if anyone asked.

    STEVE, 3 night family trip, Jan 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    There was construction going on at 7:15 the next morning. I’m it talking about a couple of loud Bangs.. it was Pounding Hammers building a property next door. No warning by the Hotel. We got in Late after a concert and Just wanted to sleep in. They should have communicated with the construction workers to start after 8-8:30 am. Nice property, great restaurant as well. I would make sure the construction is Finished before you book.

    Lee, 1 night romance trip, Jan 6, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    What was the point

    I think we stayed the room called “Spa Room”. The room was clean and big!! They served SAKE and Wine at lobby in the evening between 5pm to 6pm??

    Kazutoyo, 1 night trip, Dec 31, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Front desk could be friendlier.

    The best thing about this hotel, which used to be Hotel Tomo, is the location. It's located perfectly for exploring Japantown, Pacific Heights, the Marina and shooting downtown if you like. There are a few negatives, though, which make this a less than perfect stay. Primarily, the service at the front desk could be improved simply with friendliness and professionalism. There was a very nice gentleman who checked us out when we left, however the woman who checked us in was unfriendly, snotty and unaccommodating. A much nicer woman was there later in the afternoon (poor thing had to deal with computers being down.) The water pressure was not good and walls are a bit thin.

    1 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

See all 319 reviews