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Poulo Wai Hotel and Apartment

4.0 star property
Hotel with 4 restaurants, near Central Market

Photo gallery for Poulo Wai Hotel and Apartment

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Rooftop terrace
Rooftop terrace
Front of property
Rooftop terrace
Located in the heart of Phnom Penh, Poulo Wai Hotel and Apartment is an upscale retreat. Treat yourself to a rejuvenating experience at Airavata Spa, enjoy al fresco dining at one of the 4 on-site restaurants or relax by the outdoor pool with sun loungers and pool umbrellas.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • Room service

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Deluxe King Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Family Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Separate bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Landmark King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark King Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

One Bedroom Executive

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Studio Executive

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Smart TV
Washing machine
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, Multiple Beds

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Twin Room, Multiple Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Landmark King Bed with Balcony

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark King Bed with Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark Twin Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Twin Bed with Balcony

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark Twin Bed with Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Triple (3 Single Beds)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark Triple (3 Single Beds)

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
Tempur-Pedic bed
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208

Getting around

  • Phnom Penh Intl. Airport (PNH) - 28 min drive
  • Phnom Penh Railway Station - 16 min walk
  • Airport pick-up service
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Kravanh - ‬1 min walk
  • ‪Le Deli Bistro Gourmet - ‬4 min walk
  • ‪Lucky Seven - ‬4 min walk
  • ‪D'Wau Restaurant - ‬4 min walk
  • ‪D'wau Restaurant @ New York hotel - ‬4 min walk

About this property

Poulo Wai Hotel and Apartment

Poulo Wai Hotel and Apartment offers a great location, putting you within just a 10-minute walk of Central Market and Royal Palace. You can visit the spa to be pampered with massages, body treatments, or aromatherapy, and Poulo Wai Restaurant, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Khmer, Spanish

At a glance

DONE

Hotel size

    • 196 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 2:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport pickup on request (available 24 hours a day)*
    • Train station shuttle on request (available 24 hours a day)
    • Bus station shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Musical instruments
  • Fireplace gate
  • Pool gate
  • Stair gate
  • Outlet covers

What to do

  • Shopping

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1464 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Lockers available
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 68
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 38
  • Front entrance ramp
  • Wheelchairs available on site
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Poulo Wai Restaurant - This restaurant serves breakfast, lunch, and dinner.
Piano Café - This coffee shop serves light fare only. Open daily.
White Lounge Restaurant & - This rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 12 for adults and USD 6 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 4
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night
  • Airport shuttle service for children between the ages of 4 and 13 costs USD 25

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

Does Poulo Wai Hotel and Apartment offer free cancellation for a full refund?

Yes, Poulo Wai Hotel and Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Poulo Wai Hotel and Apartment?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at Poulo Wai Hotel and Apartment?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Poulo Wai Hotel and Apartment?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Poulo Wai Hotel and Apartment?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.

What are the check-in and check-out times at Poulo Wai Hotel and Apartment?

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.

Is there an onsite casino at Poulo Wai Hotel and Apartment?

No, this hotel doesn't have a casino, but NagaWorld Casino (3-min drive) is nearby.

What is there to do at Poulo Wai Hotel and Apartment and nearby?

Poulo Wai Hotel and Apartment has 3 bars and a spa, as well as an outdoor pool and a steam room.

Are there restaurants at or near Poulo Wai Hotel and Apartment?

Yes, there are 4 onsite restaurants, featuring alfresco dining.

What's the area around Poulo Wai Hotel and Apartment like?

Poulo Wai Hotel and Apartment is in Phnom Penh City Centre, a short 7-minute walk from Central Market and 10 minutes' walk from Royal Palace.

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Poulo Wai Hotel and Apartment Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Almost new hotel, nice room and bathroom. Excellent breakfast. Located in the centre of Phnom Penh, all major attractions and many good restaurants are within walking distance.
Jorgen, 4-night trip

10/10 Exceptional

Great spot with a good breakfast each morning. I arrived at 1100 and they gave me an early check in, which was a huge plus. Bit of noise from the next room, but all up it was a nice place
Andrew, 3-night trip

10/10 Exceptional

I will come back!
Very pleasant stay in this friendly nice Hotel.
Franz, 4-night trip

10/10 Exceptional

Very respectful
We were greeted royally every time we arrived at the front door. Breakfast was excellent, Sky bar gave a magificent view. The only negative (and i comment hesitantly because they are minor) was that the shower was not very hot in the mornings and i failed to receive a booked early morning call on the day of departure. Fortunately my cellphone did the job. Otherwise this is an exceptional property.
John, 13-night trip

2/10 Poor

Almost a nice stay.
They have a cockroach issue here. I was on the 17th floor and they were in my bathroom and a palmetto bug near the slide door. The staff are wonderful and addressed this issue as well as a couple others i had. Otherwise the hotel is clean and nice and breakfast buffet was well stocked. Once they address the roach issue it will be a nice hotel. I have pictures but it won't let me load them.
2-night trip

10/10 Exceptional

Nice room, good services and breakfast. Tidy building.
Harry, 3-night trip

8/10 Very good

Great Hotel, friendly staff. Prices around are slightly higher.
ilidio, 1-night trip

8/10 Very good

Great location, just 20 mins walk to the main city tourist spots. Excellent breakfast, very fresh. Good bedroom. Fabulous view from the top bar. Restaurant food was good.
Matthew, 4-night trip

8/10 Very good

Had a good stay
Great stay. It's right where everything is in town. The facilities are nice and the staff is helpful. The hot water in the showers were kind of bad and it took a long time to get any hot water.
Alexander, 3-night trip

10/10 Exceptional

Perfect
JIAN, 2-night trip

8/10 Very good

Room was well appointed and had everything required, but, very hard bed.
Lynn, 3-night trip

10/10 Exceptional

Great hotel to stay in
Abdullah, 25-night trip

10/10 Exceptional

The staff are professional. The breakfast was delicious. Staff bent over backwards for guests. The sky bar was perfect. The gym is a little stuffy but adequate. The pool is beautiful. There are small shops across the street where money can be changed, bottled water can be purchased, and snacks can be obtained. It is a good location if you are going to an event at the Medical University. I travel a bit. This is a superb hotel for the price we paid. I can’t rave enough.
Leigh Maria, 8-night trip

10/10 Exceptional

Staff was super friendly
Jutta, 3-night trip

8/10 Very good

Great value for money
Some struggle with check in as reception had put hotels orders in folder with bookinfs orders but was quickly sorted. My company was a local friend, so every evening it was a struggle to leave id cards and so forth even it was the same friend every day.. Great location and easy access to most things.
Boye Gustav, 3-night trip

8/10 Very good

Very pleasant Phnom Penh central hotel
Very pleasant hotel in central Phnom Penh with a great view of the city from the rooftop bar. Nice food, good breakfast selection and dinner menu. Very courteous staff. Easy access to the city using the local tuk-tuks. Pool was a little chilly.
Sunset on the Mekong / Tonle Sap River convergence
Felicity, 3-night trip

8/10 Very good

Hit and miss on hot water in room. Bugs in the bathroom sometimes
Sam, 3-night trip

10/10 Exceptional

Beautiful view and great location. Staff was very friendly
Randy, 5-night trip

6/10 Good

Bread at breakfast is stale. Fruits not replenished. Asked desk to heat up the hitting at the swimming as we wanted to use it in an hour. Nobody came to turn the hot tub on. Have to wait for another hour before the tub is hot enough.
Moises, 2-night trip

10/10 Exceptional

Excellent experience!
Melina, 2-night trip

10/10 Exceptional

Beautiful hotel. Cannot fault. Staff were excellent. Room was clean and comfortable.
Richard, 4-night trip

10/10 Exceptional

The staff were very friendly and the facilities lovely and new.
Tanya, 3-night trip

6/10 Good

Great location, younger staff were wonderful. Cleaning lady was nice but forgot certain things. They left dirty dishes in the hall way for days. Breakfast was ok, omelet station guys just kept messing things up 2 days in a row. Their "kitchen" isn't really a kitchen without any cooking materials, just stoves. They couldn't even break my $20. Overall disappointing enough, I moved to a different hotel nearby.
Yuri, 3-night trip

8/10 Very good

I had a nice stay
Evgeniy, 27-night trip

8/10 Very good

Loved our experience checking in - facility was beautiful and staff were helpful. Our room was very well appointed and the rooftop bar was great. Slightly annoying check out procedure - we had an early bus to catch, but they had us wait around, I think while they checked our room? The neighbourhood lacked a bit of life, as well, and felt slightly seedy. No issues with noise, though, and we felt very safe and welcome in the hotel. Would stay again.
Karyn, 1-night trip