MainStay Suites Detroit Auburn Hills

2.5 star property
Hotel with 24-hour fitness, near Chrysler LLC Headquarters

Choose dates to view prices

MainStay Suites Detroit Auburn Hills

Photo gallery for MainStay Suites Detroit Auburn Hills

Exterior
BBQ/picnic Area
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area
Reception

Overview of MainStay Suites Detroit Auburn Hills

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pet-friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym
Map
1650 N Opdyke Rd, Auburn Hills, MI, 48326
Main amenities
  • Weekly housekeeping
  • 24-hour fitness center
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Picnic area
  • Barbecue grills
  • Luggage storage
  • TV in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Great Lakes Crossing Outlets - 8 min drive
  • Pine Knob Music Theatre - 17 min drive

Getting around

  • Pontiac, MI (PTK-Oakland County Intl.) - 19 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 37 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 50 min drive
  • Windsor, ON (YQG) - 53 min drive
  • Pontiac Station - 8 min drive
  • Troy Transit Center - 16 min drive
  • Royal Oak Station - 22 min drive

Restaurants

  • McDonald's - 6 min walk
  • Carnival Market - 3 min drive
  • Starbucks - 3 min drive
  • The HUB Stadium - 14 min walk
  • Four Korners Restaurant - 2 min drive

About this property

MainStay Suites Detroit Auburn Hills

MainStay Suites Detroit Auburn Hills puts you 5.7 mi (9.2 km) from Great Lakes Crossing Outlets. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers like the overall property condition.

Languages

English, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Weekly housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50.00 per stay
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hawthorn Suites Auburn Hills
Hawthorn Suites Detroit Auburn Hills
Hawthorn Suites Wyndham Detroit Auburn Hills
Hawthorn Suites Wyndham Detroit Hotel Auburn Hills
Hawthorn Suites Wyndham Detroit Auburn Hills Hotel
Candlewood Suites Auburn Hills
Auburn Hills Candlewood Suites
Candlewood Suites - Detroit/Auburn Hills Hotel Auburn Hills
MainStay Suites Detroit Auburn Hills Hotel
Hawthorn Suites by Wyndham Detroit Auburn Hills
MainStay Suites Detroit Auburn Hills Auburn Hills
MainStay Suites Detroit Auburn Hills Hotel Auburn Hills

Frequently asked questions

Does MainStay Suites Detroit Auburn Hills offer free cancellation for a full refund?
Yes, MainStay Suites Detroit Auburn Hills does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at MainStay Suites Detroit Auburn Hills?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at MainStay Suites Detroit Auburn Hills?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 10 per pet, per night, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees.
Is parking offered on site at MainStay Suites Detroit Auburn Hills?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at MainStay Suites Detroit Auburn Hills?
You can check in from 3:00 PM - 6:00 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at MainStay Suites Detroit Auburn Hills and nearby?
MainStay Suites Detroit Auburn Hills has a 24-hour fitness center and a picnic area.
Does MainStay Suites Detroit Auburn Hills have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.

Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nathan, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Run far, far away from this place!
My family and I stayed over Labor Day weekend and I cannot believe the price we paid for such a dirty, smelly, uncomfortable room. What really sealed the deal for a 1 star rating was that a front desk worker (heard her tell someone else she was from corporate) would only give us 2 bath towels even though there were 3 of us staying. So we had to share towels! There were mystery stains everywhere, floor to ceiling. Mold in the bathroom. They can’t even invest in a magic eraser to remove the dirt from around the door handles or light switches. The only positive thing I can say is that the Friday night front desk worker came in and unclogged the tub drain for us, which should not have been her job! This place really ought to be condemned.
Lindsay, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Weekend getaway
Thomas, 1-night trip
Verified Hotels.com guest review

6/10 Good

Visiting friends.
Checked in at 4pm rooms weren't ready. Gave us 2 different rooms and one of the rooms the old bedding was laying on a chair and the bed was unmade.
Thomas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Get me out of here!!!!
The room smelled horrible. There were stains all over the carpet. The bed was literally caving in. It was so uncomfortable. We would have left and found something more accommodating but we arrived late at night and needed to leave early. Don’t ever book a night at this hotel!!!!!
Tom, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disgustingly Filthy Hotel
The room was dirty and smelled horribly of smoke. The toilet was super wobbly and didn’t feel like it was screwed into the ground. The amount of grime layered on all the surfaces was disgusting. We didn’t end up staying, we checked out same day after only a few hours. I would NOT recommend this hotel to anyone.
1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Brian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Completely disgusted
This hotel is the worst hotel I have ever stayed in. I booked a room here after trying several others that didn’t have any vacancies. The whole place smelled of stale smoke and bleach. There was no toilet paper in my bathroom, nor my friend’s who stayed on a different floor. Three lights in the room didn’t work. Chair near the bed was covered in “questionable” stains. Fan cooling the room blew the drapes, which were sticky and appeared stained from years of cigarette smoke. I didn’t feel that the curtains adequately covered the windows. The phone was missing buttons. No drain stopper in the bathroom sink. Coffee maker only brewed about 1” of watery coffee. Bed was lumpy, creaky, and uncomfortable. There were several cracks on the walls in the main room and bathroom. There was a strange hole on the wall next to the bed that I seriously thought could be a bullet hole. Room smelled awful. Luckily I had Febreze so I sprayed that everywhere. Hairs on toilet seat. I just had a horrible dirty feeling about the entire place. I would have switched hotels but there were no vacancies at any of the ones close by. The staff at the front desk were very nice, and the location was good for where I needed to go. However, there was so much bad that outweighed the good. I’ll never stay here again, and strongly caution anyone else against booking a room at this hotel.
Stains on chair
One of three lamps that didn’t work
Tiny, dirty bathroom with barely any toilet paper left
Phone missing buttons
1-night trip
Verified Hotels.com guest review

2/10 Poor

Not a fan
Maria, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty
mark, 2-night family trip
Verified Expedia guest review