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All properties in Zermatt, Valais, Switzerland

SchlossHouse Zermatt – Wellbeing Rooms & Suites

4-star hotel with spa, near Matterhorn Ski Paradise

  • Free buffet breakfast and free WiFi

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
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Bahnhofplatz 18, Zermatt, 3920, Switzerland

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Free WiFi
  • Pool
  • Bathtub
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 4 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Ski storage

For families

  • In-room childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Television
  • Garden

What’s around

  • In Zermatt City Centre
  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Express II Cable Car - 45 min walk
  • Tour Monte Rosa - 1 min walk
  • Matterhorn Museum - 7 min walk
  • St. Mauritius Church - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Double or Twin Room
  • Suite
  • Apartment, 3 Bedrooms (Cleaning every 3 days)

What’s around

Landmarks

  • In Zermatt City Centre
  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Express II Cable Car - 45 min walk
  • Tour Monte Rosa - 1 min walk
  • Matterhorn Museum - 7 min walk
  • St. Mauritius Church - 7 min walk
  • Zermatt–Sunnegga Funicular - 7 min walk
  • Mountaineers Cemetery - 7 min walk
  • Zermatt-Furi Gondola - 15 min walk
  • Sunnegga Ski Resort - 35 min walk
  • Riffelberg Express Gondola - 44 min walk

Getting around

  • Sion (SIR) - 23.9 miles/38.5 km
  • Zermatt Station - 1 min walk
  • Zermatt Gornergratbahn Station - 1 min walk
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
map
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Bahnhofplatz 18, Zermatt, 3920, Switzerland

At a glance

Hotel size

  • This hotel has 4 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM. The check-in location differs from the property location. To check in, go to Schlosshotel my Lifestyle, Bahnhofplatz 18 If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only)
  • 1 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge

Things to do

  • Helicopter/airplane tours on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

Languages Spoken

  • English
  • French
  • German

In the room

Home comforts

  • Coffee/tea maker
  • Bathrobes
  • Slippers

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Things to enjoy

  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer

Be entertained

  • 70-cm flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SCHLOSSSPA BY SWISSCBD has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Helicopter/airplane tours on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 3 per person, per night

Children & extra bedsPay at property

  • In-room babysitting is available for an extra charge

PetsPay at property

  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Pool, spa & gym (if applicable)Pay at property

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • SchlossHouse Zermatt – Wellbeing Rooms & Suites Hotel Zermatt
  • SchlossHouse
  • SchlossHouse Zermatt – Wellbeing Rooms & Suites Hotel
  • SchlossHouse Zermatt – Wellbeing Rooms & Suites Zermatt

*See fees & policies for additional details or extra charges

FAQs

  • Yes, SchlossHouse Zermatt – Wellbeing Rooms & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at SchlossHouse Zermatt – Wellbeing Rooms & Suites.
  • Yes, there's an indoor pool.
  • Yes, dogs stay free, with a limit of 1 per room. There's a charge of CHF 15 per pet, per day. Food and water bowls are available.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 11:00 AM. Contactless check-in is available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Theodors Stuba Zermatt 1896 (3-min walk), Bäckerei Fuchs (4-min walk), and Le Cervin Grill (4-min walk).
  • During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. SchlossHouse Zermatt – Wellbeing Rooms & Suites also has a sauna and a steam room, as well as a garden.