Crowne Plaza Birmingham City Centre, an IHG Hotel

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Primary image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Birmingham City Centre, an IHG Hotel

Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Broad Street

8.4/10 Very good

998 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service
  • Conference space
  • Multilingual staff
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 1 min walk
  • Arena Birmingham - 3 min drive
  • The Mailbox - 3 min drive
  • Bullring Shopping Centre - 8 min drive
  • University of Birmingham - 7 min drive
  • Villa Park - 12 min drive
  • Cadbury World - 18 min drive
  • National Exhibition Centre - 27 min drive
  • Resorts World Birmingham - 25 min drive
  • Drayton Manor Theme Park - 29 min drive

Getting around

  • Birmingham Airport (BHX) - 28 min drive
  • Coventry (CVT) - 46 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 10 min walk
  • Birmingham Moor Street Station - 13 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

When you stay at Crowne Plaza Birmingham City Centre, an IHG Hotel, you'll be 0.1 mi (0.1 km) from Broad Street and 4.7 mi (7.5 km) from Cadbury World. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at b1, which serves breakfast, lunch, and dinner. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured onsite self parking (GBP 21.00 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference space (7438 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1974
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages

  • Chinese (Mandarin)
  • English
  • Hungarian
  • Portuguese
  • Russian

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 16.95 per person (approximately)

Parking

  • Secured self parking costs GBP 21.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.1/10

Eco-friendliness

8/10 Very good

Tracey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great for a night out in Birmingham
We stayed for a drinking weekend in Birmingham and it was during the heatwave so the room was a little hot. There was a tear in our bedding which wasn’t particularly good and I wish there had been conditioner but apart from that, our stay was really lovely. The bed was comfy and the biscuits were a lovely touch.
Samuel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was extremely friendly and helpful
Janet, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Birmingham
Great Hotel really good customer service and friendly staff. Bar and breakfast service really good and felt well looked after, the staff seemed to care about your stay and made sure everything was spot on!
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel
Very professional and clean hotel, will definitely stay again
1-night business trip
Verified Hotels.com guest review

8/10 Very good

melanie, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room a bit tired
Check in was efficient and staff were friendly but the room was a bit shabby and worn in places. The bed was comfy though. Overall a good stay but i expected the room to be a bit nicer for the price.
Gail, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

david, 1-night business trip
Verified Hotels.com guest review