In the heart of Liverpool, Crowne Plaza Liverpool City Centre offers an upscale retreat with a terrace, dry cleaning services, and a bar. Enjoy breakfast at one of two on-site restaurants or relax in the sauna or steam room; previous guests rave about the delicious breakfasts and helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free Wi-Fi
Air-conditioning
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Indoor pool
Breakfast available
Health club
Sauna
Steam room
Self parking
Children's pool
Hot tub
24-hour room service
Business center
Feel at home (6)
Children's pool
Private bathroom
Television
Terrace
Daily housekeeping
Laundry facilities
The current price is ₹8,106
₹8,106
₹10,038 total
includes taxes & fees
31 May - 1 Jun
Why we love this property
Culinary experiences
This hotel boasts 2 restaurants serving British cuisine, plus a welcoming bar. Guests can start their day with the flavorful buffet breakfast.
Dreamy sleep comfort
Swaddled in Egyptian cotton sheets and premium bedding, guests discover true relaxation. A pillow menu and bathrobes enhance the luxurious sleep sanctuary.
Crowne Plaza Liverpool City Centre by IHG offers a great location, putting you within a short 10-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. Guests can take a dip in the indoor pool or grab a bite to eat at Plaza Brasserie, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other highlights include a bar/lounge, a health club and a fitness centre. Fellow travellers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
159 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered on-site self-parking (GBP 20.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Traveling with children
Children's pool
Children's menu
Working away
Business center
Meeting rooms
Conference space (5382 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
Health club
An indoor pool
Hot tub
Sauna
Steam room
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet (surcharge)
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Plaza Brasserie - This brasserie serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge - This café specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
Optional extras
Wired internet access is available in guestrooms for GBP 12 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately GBP 19.50 per person
Parking
Uncovered self parking costs GBP 20.00 per night with in/out privileges
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza
Frequently asked questions
Does Crowne Plaza Liverpool City Centre by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Liverpool City Centre by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Liverpool City Centre by IHG?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Crowne Plaza Liverpool City Centre by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Liverpool City Centre by IHG?
Yes. Self parking costs GBP 20.00 per night.
What are the check-in and check-out times at Crowne Plaza Liverpool City Centre by IHG?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-in is available.
Is there an onsite casino at Crowne Plaza Liverpool City Centre by IHG?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (3-min drive) is nearby.
What is there to do at Crowne Plaza Liverpool City Centre by IHG and nearby?
Crowne Plaza Liverpool City Centre by IHG has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Crowne Plaza Liverpool City Centre by IHG?
Yes, there are 2 onsite restaurants, featuring British cuisine.
What's the area around Crowne Plaza Liverpool City Centre by IHG like?
Crowne Plaza Liverpool City Centre by IHG is in The Docks, a short 7-minute walk from Liverpool James Street Station and 4 minutes' walk from Liverpool Pier Head Ferry Terminal. Our travelers say the local area is very walkable.
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Reviews
Crowne Plaza Liverpool City Centre by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Amenities
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was a highlight with a good varied selection and hot items regularly replenished. (83 reviews)
The pool was a highlight for many guests, offering a clean and enjoyable experience with amenities like sauna and hot tub. (32 reviews)
The hot tub was very relaxing and a highlight of the stay. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Parking
Food
Bed
Lobby
Restaurant
View
Reviews
Verified
10/10 Exceptional
1 March 2026
Great place to stay!
Gareth
Gareth, 3-night trip
Verified
10/10 Exceptional
18 April 2026
The breakfast foods were varied and freshly prepared.
The waiting staff were pleasant, helpful and friendly.
WILLIAM
WILLIAM, 2-night trip
Verified
10/10 Exceptional
13 April 2026
The choice of breakfast items is excellent. We had no problem parking and that was one of the deciding factors for booking the hotel this time as it was last August. Hotel is well positioned for lots of attractions.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
16 March 2026
Yes an excellent location.
Veronica
Veronica, 2-night trip
Verified
10/10 Exceptional
22 January 2026
Great location and excellent hotel
simon
simon, 1-night trip
Verified
8/10 Very good
26 February 2026
Room was great for a family of 4, clean! Breakfast was also good!
David
David, 1-night trip
Verified
10/10 Exceptional
2 April 2026
Staff are a credit to your hotel, extremely helpful, welcoming and nothing was any bother. Some parts of hotel look a bit tired and in need of an update, bathroom in our room for example but in saying
that it was perfectly useable. Bed was very comfortable and breakfast also very good. We enjoyed the leisure facilities and we would stay again.
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
16 February 2026
Staff very friendly and made you feel very welcome
Moira
Moira, 1-night trip
Verified
10/10 Exceptional
31 January 2026
The hotel and room was spotless. The breakfast was excellent. Fantastic location. Very pleased with our stay .
Karolina
Karolina, 1-night trip
Verified
8/10 Very good
4 January 2026
Good hotel facilitys good location good
Terry
Terry, 1-night trip
Verified
10/10 Exceptional
24 November 2025
Really lovely stay, everything we needed & staff were all lovely
Charlie
Charlie, 2-night trip
Verified
10/10 Exceptional
5 November 2025
Great location, clean comfortable hotel
Steve
Steve, 2-night trip
Verified
10/10 Exceptional
5 January 2026
Good rooms and clean
Devon
Devon, 1-night trip
Verified
10/10 Exceptional
23 December 2025
Staff very polite and exceptionally helpful!
Lorraine
Lorraine, 1-night trip
Verified
10/10 Exceptional
7 January 2026
A very good stay. Your staff are a credit to your company. I really enjoyed my visit look forward to next time
Charles
Charles, 4-night trip
Verified
10/10 Exceptional
8 February 2026
Staff evert helpful.
Clean rooms
Kenneth
Kenneth, 1-night trip
Verified
10/10 Exceptional
2 November 2025
Friendly staff and good location
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
16 November 2025
Good hotel nice area secure parking great staff
Terry
Terry, 2-night trip
Verified
10/10 Exceptional
6 August 2025
Great place to stay!
Gareth
Gareth, 3-night trip
Verified
10/10 Exceptional
8 December 2025
Very good hotel in a brilliant location, the check in staff were very good and friendly. We had food in the bar which had an excellent choice and was very good.
Joanne
Joanne, 1-night trip
Verified
6/10 Good
28 February 2026
The room was too hot for me and the a/c didn’t work. The hotel was average for the price.
Daniel
Daniel, 1-night trip
Verified
10/10 Exceptional
19 November 2025
The staff were very pleasant.
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
25 October 2025
Great hotel
Lovely hotel in the perfect location. Have stayed before and will stay again.
Jane
Jane, 1-night trip
Verified
10/10 Exceptional
25 October 2025
Amazing staff, felt so well looked after. Great room, great breakfast.
Michelle
Michelle, 1-night trip
Verified
10/10 Exceptional
29 September 2025
Great Location, connected to the train station, good breakfast