Hotel Kavia Monterrey

Photo gallery for Hotel Kavia Monterrey

Primary image
40-inch LED TV with cable channels
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
40-inch LED TV with cable channels

Overview of Hotel Kavia Monterrey

Hotel Kavia Monterrey

3.0 star property
City-center hotel within walking distance of Macroplaza

8.8/10 Fabulous

329 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
531 Melchor Ocampo Centro, Monterrey, NL, 64000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Monterrey Centro
  • Barrio Antiguo - 5 min walk
  • Macroplaza - 7 min walk
  • Santa Lucia Riverwalk - 12 min walk
  • Monterrey Institute of Technology - 34 min walk
  • Cintermex - 43 min walk
  • Metropolitan Cathedral of Our Lady of Monterrey - 1 min drive
  • Casino Monterrey - 1 min drive
  • Auditorium Pabellón M - 1 min drive
  • Alameda - 6 min drive
  • Fashion Drive - 5 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 27 min drive
  • General I. Zaragoza Station - 5 min walk
  • Padre Mier Station - 8 min walk
  • Fundadores Station - 17 min walk

About this property

Hotel Kavia Monterrey

At Hotel Kavia Monterrey, you'll be within a 10-minute drive of Macroplaza and Monterrey Institute of Technology. Free perks include WiFi and self parking. Also, Cintermex and Arena Monterrey are within a short drive. Public transportation is just a short walk: General I. Zaragoza Station is 5 minutes and Padre Mier Station is 8 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Height restrictions apply for onsite parking
  • Onsite carport

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–noon

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of MXN 250 for adults and MXN 250 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
This property will be closed from March 31 2022 to April 2 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kavia Monterrey Hotel
Hotel Kavia Monterrey Monterrey
Hotel Kavia Monterrey Hotel Monterrey

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Good for the night
We only stayed one night. Room could have been cleaner, floors looked like they have not been broomed/mopped in a while. Room was extremely hot, we had to keep the AC on at all times. Overall it was good for one night but will not be staying here if it were more.
Andrea, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Eliseo, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marione, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great Location and friendly staff. Beds a little harder than expected and the floors and hallway carpets were dirty. House keeping cleaned room, hallway however was big vacuumed. Over all Good value for the price , will return.
Roxanne, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great Location.
Great location. A few minutes walk to mysuems, art galleries, bars, restaurants, etc. My room was spacious and clean. Helpful staff. Good wifi.
Cord, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the view and the rooms were awesome. Staff is never good at there customer service in Mexico.
Jessica, 1-night family trip
Verified Expedia guest review

8/10 Very good

Excelente servicio
Maria, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice and new but no refrigerator no gym and staff is a little rude at times
Homar, 1-night trip
Verified Expedia guest review

6/10 Good

Meh...
The hotel is pretty descent, however it seems like they have new staff which doesn't know how to do a check in. They changed our room 3 times since they couldn't figure out what room to give us. Also at night we had noisy neighbors that were having a party.
1-night business trip
Verified Hotels.com guest review