1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
What's nearby
Embassy of Mexico in Guatemala - 10 min walk - 0.9 km
Oakland Mall - 12 min walk - 1.0 km
U.S. Embassy in Guatemala - 12 min walk - 1.1 km
La Aurora Zoo - 16 min walk - 1.4 km
Paseo Cayala - 7 min drive - 6.9 km
Getting around
La Aurora Intl. Airport (GUA) - 10 min drive
Restaurants
San Martín - 2 min walk
El Cafetal - 3 min walk
Gianni‘s - 4 min walk
McDonald's - 2 min walk
Applebee's - 3 min walk
About this property
Holiday Inn Guatemala City, an IHG Hotel
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Languages
English, Spanish
At a glance
Hotel size
210 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–11:00 AM
Restaurant
Bar/lounge
Working away
Business center
Meeting rooms
Conference space (7782 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1997
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GTQ 151.47 for adults and GTQ 80.19 for children
Renovations and closures
The following facilities or services will be unavailable from January 2 2025 to January 6 2025 (dates subject to change):
Fitness facilities
Swimming pool
Children & extra beds
Rollaway beds are available for GTQ 162.0 per night
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel
Frequently asked questions
Does Holiday Inn Guatemala City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Guatemala City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Guatemala City, an IHG Hotel?
Yes, there's an outdoor pool. The pool will be unavailable from January 2 2025 to January 6 2025 (dates subject to change).
Are pets allowed at Holiday Inn Guatemala City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Guatemala City, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Guatemala City, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
What is there to do at Holiday Inn Guatemala City, an IHG Hotel and nearby?
Holiday Inn Guatemala City, an IHG Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Guatemala City, an IHG Hotel?
Yes, Los Comensales offers international cuisine.
What's the area around Holiday Inn Guatemala City, an IHG Hotel like?
Holiday Inn Guatemala City, an IHG Hotel is in Zona 10, a short 10-minute drive from La Aurora Intl. Airport (GUA) and 16 minutes' walk from La Aurora Zoo. Travelers love the hotel's prime location.
Holiday Inn Guatemala City, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
14 December 2024
Jimmy
Jimmy, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Ana Raquel
Ana Raquel, 9-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
ORLANDO RAMIRO
ORLANDO RAMIRO, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
JAEHUN
JAEHUN, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Great
Everything ok, the only small thing is that I expected to have a small fridge in the room, there was none
Luis
Luis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Buen servicio
Moderno y limpio.
HECTOR RICARDO
HECTOR RICARDO, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Elda
Elda, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
One night stay in La Ciudad
One night stay. Everything very well done. Close to airport.
Margaret
Margaret, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 September 2024
Room condition was good. But pool was too cold & dirty.
jieun
jieun, 2-night family trip
Verified Expedia guest review
8/10 Very good
14 September 2024
Maria
Maria, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Great service and great environment
OSCAR
OSCAR, 1-night romance trip
Verified Expedia guest review
8/10 Very good
7 September 2024
Great for one or two nights top
Good hotel for one or two nights. We stayed one night so it was okay for what we needed the room. No spa or massages available and restaurant needs a bit more attention and liveliness.
Brian
Brian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2024
Great rate, business stay.
Gabriela
Gabriela, 6-night business trip
Verified Expedia guest review
6/10 Good
27 August 2024
The pool look good on picture but not impressed in person. The staff is very nice but the overall look of the property and the restaurant is ok….it’s a Holliday Inn so I did not expect much anyway.
Simon
Simon, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Carlos
Carlos, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Noisy some nights specially the weekend.
Lorena
Lorena, 4-night trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
I’m was happy to be there no complaints
Noe
Noe, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
Great place, wonderful breakfast
Great place to stay. Breakfast is incredible.
Carlos H
Carlos H, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
soumitro
soumitro, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Luis
Luis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 August 2024
Marcela
Marcela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Nelson
Nelson, 1-night trip
Verified Expedia guest review
8/10 Very good
5 August 2024
Excellent service
Nora
Nora, 3-night family trip
Verified Expedia guest review
8/10 Very good
3 August 2024
Nice place good location. Day staff is super friendly. Night staff could be more welcoming.
Derek
Derek, 1-night family trip
Verified Expedia guest review
4/10 Fair
28 July 2024
Bad plumbing too much noise
This a recycled building the plumbing didn’t work well. I was in a room where the sink didn’t work and when I reported it to the front desk, instead of switch me to a different room they sent a plumber at midnight, that was just the beginning. There’s a club across the street that plays loud music until 2am. The noise was so loud the glass over the table was shaking