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Hilton Cambridge City Centre

Photo gallery for Hilton Cambridge City Centre

Executive lounge
Room, 1 King Bed, Accessible | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview of Hilton Cambridge City Centre

Hilton Cambridge City Centre

4.0 star property
4-star hotel in Cambridge City Centre with restaurant and bar/lounge

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
20 Downing Street, Cambridge, England, CB2 3DT

Room options

About this area

What's nearby

  • In Cambridge City Centre
  • University of Cambridge - 1 min drive
  • Addenbrooke's Hospital - 13 min drive
  • Imperial War Museum Duxford - 21 min drive

Getting around

  • Cambridge (CBG) - 14 min drive
  • Stansted Airport (STN) - 44 min drive
  • Luton Airport (LTN) - 68 min drive
  • Waterbeach Station - 12 min drive
  • Shepreth Station - 15 min drive
  • Cambridge Station - 19 min walk

Restaurants

  • Savinos - 2 min walk
  • Trockel Ulmann & Freunde - 3 min walk
  • Honest Burgers - 3 min walk
  • The Tiffin Truck - 4 min walk
  • Fitzbillies - 4 min walk

About this property

Hilton Cambridge City Centre

A great choice for a stay in Cambridge, Hilton Cambridge City Centre is just 2.9 mi (4.7 km) from the airport. Guests can visit the fitness center for a workout or grab a bite to eat at Bass & Bull Restaurant, which serves British cuisine and is open for breakfast. Fellow travelers say great things about the location and comfortable guestrooms.

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 198 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (up to 66 lbs)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Secured covered onsite valet parking (GBP 30 per night)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space (3434 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Bass & Bull Restaurant - This restaurant specializes in British cuisine and serves breakfast only.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for GBP 12.99 per 24-hour period (rates may vary)
  • WiFi is available in public areas for GBP 12.99 per 24-hour period (rates may vary)

Renovations and closures

The property is closed between December 20 and January 4.

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 30 per stay
  • Pets are allowed for an extra charge of GBP 30.00 per pet, per stay

Parking

  • Covered valet parking costs GBP 30 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Cambridge City Hotel
Hotel Cambridge City
Crowne Plaza Cambridge
Crowne Plaza Hotel Cambridge
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre
Hilton Cambridge City Centre Hotel
Hilton Cambridge City Centre Cambridge
Hilton Cambridge City Centre Hotel Cambridge

Frequently asked questions

Is Hilton Cambridge City Centre currently open?
The property is closed between December 20 and January 4.
Does Hilton Cambridge City Centre offer free cancellation for a full refund?
Yes, Hilton Cambridge City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Cambridge City Centre?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Hilton Cambridge City Centre?
Yes, pets are welcome, with a maximum weight of 66 lbs per pet. There's a charge of GBP 30.00 per pet, per stay, and there's also a deposit of GBP 30 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Cambridge City Centre?
Yes. Valet parking costs GBP 30 per night.
What are the check-in and check-out times at Hilton Cambridge City Centre?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Cambridge City Centre and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Hilton Cambridge City Centre also has a fitness center.
Are there restaurants at or near Hilton Cambridge City Centre?
Yes, Bass & Bull Restaurant offers British cuisine. Nearby restaurants include The Tiffin Truck (4-min walk), Fitzbillies (4-min walk), and Bread and Meat (4-min walk).
What's the area around Hilton Cambridge City Centre like?
Hilton Cambridge City Centre is in Cambridge City Centre, a short 1-minute walk from University of Cambridge and 3 minutes' walk from Cambridge Corn Exchange. Travelers say the area is central and good for shopping.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

2/10 Poor

Terrible experience
What an awful experience! Greeted with a cockroach in our room; paint coming off walls and ceiling; lift not working for all our stay; escalator not working (I am disabled) my husband had to drag me up the stairs, along with all our luggage. Trip and fall hazard in our room with loose carpet edge to fall over; someone had left a used,wet flannel in our sink. Terrible view of an old, moss covered wall outside our window. I biscuit pack between two of us, not enough milks; cheap, thin toilet paper. Hotel staff gave us incorrect directions to our blue badge car parking, meaning we had to walk through a very busy John Lewis store. The problems were endless. This hotel falls far below our expectations of the Hilton brand.-
Shoddy
Loose, dirty carpet trip hazard.
Susan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Overnight stay
We had a fabulous time, staff were amazing. We forgot to pack a comb and one was delivered to our room. Breakfast was outstanding 😋
Contessa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel- we got our room early, parking was so easy and friendly, the room was big and clean, breakfast was so good (apart from no granola). A really good stay.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Josie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paula, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marnie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nigel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Winarto, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Great service
Lana, 1-night trip
Verified Hotels.com guest review