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Quality Inn & Suites Palm Island Indoor Waterpark

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Pool
Pool
Pool
Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cribs/infant beds

Overview of Quality Inn & Suites Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel in Batavia with water park and restaurant

716 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is ₹6,627
Price available on 18/06/2023
Map
8250 Park Rd, Batavia, NY, 14020
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Water park
  • Fitness center
  • Children's pool
  • Waterslide
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Arcade/game room
  • Front-desk safe
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • Darien Lake Performing Arts Center - 20 min drive
  • Six Flags Darien Lake - 22 min drive
  • Lake Ontario - 41 min drive
  • Letchworth State Park - 40 min drive
  • Rochester Institute of Technology - 33 min drive

Getting around

  • Greater Rochester Intl. Airport (ROC) - 34 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive

Restaurants

  • 34 Rush - 17 min walk
  • Starbucks - 12 min walk
  • Tim Hortons - 2 min drive
  • Burger King - 3 min drive
  • McDonald's - 2 min drive
Map

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark is a great choice for a stay in Batavia. After splashing around at the water park, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness center and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and family-friendly amenities.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 194 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:00 AM
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Water park access (surcharge)
  • Children's pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (7560 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • Water park access (surcharge)
  • Arcade/game room
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Chasers Lounge - This lobby lounge serves dinner only. Open select days.

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Facility access costs USD 15 per person, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark offer free cancellation for a full refund?
Yes, Quality Inn & Suites Palm Island Indoor Waterpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Quality Inn & Suites Palm Island Indoor Waterpark?
As of 1 June 2023, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Palm Island Indoor Waterpark on 18 June 2023 start from ₹6,627, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Quality Inn & Suites Palm Island Indoor Waterpark?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's a children's pool.
Are pets allowed at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, pets are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?
You can check in from 4:00 PM - 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at Quality Inn & Suites Palm Island Indoor Waterpark?
No, this hotel doesn't have a casino, but Batavia Downs Casino (16-min walk) is nearby.
What is there to do at Quality Inn & Suites Palm Island Indoor Waterpark and nearby?
Quality Inn & Suites Palm Island Indoor Waterpark has a waterslide and a fitness center, as well as an arcade.
Are there restaurants at or near Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there's an onsite restaurant.
What's the area around Quality Inn & Suites Palm Island Indoor Waterpark like?
Quality Inn & Suites Palm Island Indoor Waterpark is a short 7-minute walk from Palm Island Indoor Waterpark and 16 minutes' walk from Batavia Downs Casino. Travelers say this hotel is in a good location.

Reviews

5.8

5.8/10

Cleanliness

7.1/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.9/10

Eco-friendliness

Reviews

2/10 Poor

We ended up checking in and checking back out. The entire hotel needs updated and smelled of cat urine. Sheets were stained in both beds and bugs in one of the beds. My daughter, sister and I refused to stay there. The front desk manager was very nice and worked with me to get a refund. She did mention that the new owners will be putting a lot of money into the hotel to renovate it. Honestly, you shouldn’t offer it on your site and it should be condemned until the renovations take place. Has the potential to be an amazing building!
Michelle, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Once got through check in was a nice stay.
Check in was a nightmare as first room that we were given was not even touched since the last guests checked out. Manager did bring keys up to us for another room. Manager even carried some of our bags to the next room however the key system did not work on that door so manager had to again run down to the lobby to retrieve keys to a third room! It was definitely an inconvenience but was handled professionally. The rest of the stay went well with no complaints.
Valerie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst ever
Not at all what is advertised. No Wi-Fi. Staff was rude. Whole place looked like it hadn’t been cleaned in years. Holes in the walls bullet holes in the rooms beds were hard and disgusting. No outlets to charge devices. The free breakfast was granola bars and dry corn flakes cereal. Complete waste of money. Water park was over crowded and not at all worth it.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Adequate, but rough on the edCges
Once this was the premier hotel in Batavia, but no longer. It is very worn everywhere. Not really dirty, but not really shiny, clean. We requested a non-smoking room and it smelled of years of smokers as did the elevator and the lobby. Bed was comfortable. Bathroom adequate. Good place for sleeping. It seems to stay in business from its marketing as a water park and allowing families/groups to get a room for the day while swimming. At first we were concerned about the noise from the next room when we checked in. At night, however, the people had left and everything was very quiet. I think we were one of the few rooms occupied overnight. Desk personal were very pleasant and helpful!!
4-night trip
Verified Hotels.com guest review

4/10 Fair

So there was clearly a storm before we arrived. The parking lot where we had the best access was covered in ice and snow. The lot wasnt plowed, luckily no one fell within our family. There is no food or beverages on premises, most vending machines are out of order. The price was right, but very run down. The front desk crew are rock stars. Had to check rooms to make sure they were up to par.....the beds are clean. My kids didnt notice any of that and they had a blast. Thats what mattered.
Brooke, 1-night family trip
Verified Expedia guest review

2/10 Poor

Not going back
Our towels had stains on them. The sink wasnt even connected to the counter. The refrigerator door was about to fall off. The furniture looked like garage sale furniture.
Lisa, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The place is huge and cool.The indoor pool wasn't open
Rickey, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Brought our grandchildren for the waterpark and overnight. Marcus at the front desk is excellent in his job. The hotel is old but the rooms have been nicely redone and were clean. Waterpark was fun and not overcrowded. We’ll come again.
Robin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean quiet room. Door knob to bathroom was really loose and no smoke detector.
Verified Expedia guest review

8/10 Very good

Maxwell, 1-night trip
Verified Expedia guest review