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Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving

2.5 stars
5401 Green Park DrIrvingTX75038United States of America
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2.3 / 5
Location
Great location
Cleanliness
Dirty
Room
Room is not nice
Food
Food is not good
79See all 79 Hotels.com reviews
From 56 reviewsTripAdvisor Traveller Rating

Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving

from Rs4,206
  • Deluxe Studio, One King and One Sofa Bed, Non-Smoking (Full Kitchen)
  • Studio, One Queen Bed, Non-Smoking (Full Kitchen)
  • 1 Bedroom 1 King Non Smoking
  • Studio, One Queen Bed, Smoking (Full Kitchen)
  • 1 Bedroom 2 Doubles Smoking
  • 1 Bedroom 2 Doubles Non - Smoking
  • Deluxe Studio, One King and One Sofa Bed, Smoking (Full Kitchen)
  • 1 Bedroom 1 King Smoking
  • Studio, 1 Queen Bed with Sofabed, Non Smoking
  • Deluxe Studio, Two Double and One Sofa Bed, Non-Smoking (Full Kitchen)
  • Deluxe Studio, Two Double and One Sofa Bed, Smoking (Full Kitchen)

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 mi

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Dallas Green Dr
  • Extended Stay America Dallas Green Dr Hotel
  • Extended Stay America Dallas Green Dr Hotel Las Park Colinas
  • Extended Stay America Dallas Las Colinas Green Park Dr
  • Extended Stay America Dallas Las Colinas Green Park Dr Hotel
  • Extended Stay America Dallas Green Park Dr Hotel
  • Extended Stay America Dallas Green Park Dr

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 2004
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving’s small print

Also known as

  • Extended Stay America Dallas Green Dr
  • Extended Stay America Dallas Green Dr Hotel
  • Extended Stay America Dallas Green Dr Hotel Las Park Colinas
  • Extended Stay America Dallas Las Colinas Green Park Dr
  • Extended Stay America Dallas Las Colinas Green Park Dr Hotel
  • Extended Stay America Dallas Green Park Dr Hotel
  • Extended Stay America Dallas Green Park Dr

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.3 /5 from 79 reviews

Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving
Poor1.0 / 5
Never again!
We booked this room last minute because we were scheduled to relocate and move out from our home the next day however the room was horrible. Honestly, if we would not have been so exhausted and in need of a room we would not have stayed in such a dirty room. On the contrary, as I reflect on the experience, we should have taken pictures. The room in general appeared like some one was living in it. We found several extension cords behind the TV., the bathroom was disgusting- particularly the toilet. The bowl was full of feces. The bed had what seemed to look like dog hair all over. The kitchen was in the same shape in regards to being dirty. The stove looked like someone had just cooked and the refrigerator had all sort of stains from liquids.
1 night family trip
Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving
Poor1.0 / 5
I will never stay at this hotel again. Absolutely disgusting.
2 night business trip
Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving
Poor1.0 / 5
Please read this before you book
This hotel has the worst customer service I have ever witnessed. They are understaffed and ill equipped. At first glance the room looked clean, except for the kitchen, where the cabinets where dirty. The room didn't have the usual amenities that are supposed to come with it like plates, etc. We called the office to send that stuff to our room but the man at the front desk who had a very strong Indian accent said, "yes, but..." and I couldn't understand anything after that. We waited then called again, I struggled to understand that they were busy, if we could go pick it up-the only reason why we booked an extended stay was so we could cook our own meals, so we went-no problem, if they're really busy. But the same pattern continued throughout the stay, I'll explain in a bit. Oh yeah, and the coffee maker was broken. We stayed three nights and no one went to clean the room at all and when I called to ask if the room was going to be cleaned the same man picked up the phone, he said,"yes, but..." I told him I couldn't understand him and asked him to repeat what he said a couple more times but I couldn't make it out, so I finally said, "so, is somebody coming to clean the room?" he said, "yes, but..." At the end no one ever showed up. For the rest of our stay if we needed something like clean towels, or dish soap we had to go get it or do without. We will never stay at that hotel again. We don't recommend it. This particular location is a joke.
3 night family trip
Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving
Excellent4.0 / 5
Pleasant Surprise!
Nice, pleasant stay. It was a last minute booking and we didn't know what to expect, since most motels were already full, but it was very nice, and we'll use it again.
2 night business trip
Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving
Excellent4.0 / 5
Good bargain
One night trip to Dallas area for a medical appointment.
1 night business trip

See all reviews

Extended Stay America - Dallas - Las Colinas - Green Park Dr - Irving

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