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Holiday Inn Express & Suites Norfolk, an IHG Hotel

No-frills Norfolk hotel with indoor pool

  • Free WiFi and free parking
From
Rs9,369

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  • Standard Room - Guest Room
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Standard Room - Guest Room. Image 1 of 44.
1 / 44Standard Room - Guest Room
920 S 20th St, Norfolk, 68701, NE, United States of America
9.2.Superb.
  • The breakfast was very good! The rooms were nice and clean!

    Jul 10, 2021

  • Wonderful facility-clean; lots of outlets for tech charging. We had a large group of kids…

    Jun 18, 2021

See all 110 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Safe
Easy parking
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 86 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Business center
  • 24-hour front desk

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • AquaVenture - 37 min walk
  • Norfolk Arts Center - 38 min walk
  • Sunny Meadow Medical Clinic - 44 min walk
  • Fair Play Public Golf Course - 5.8 mi / 9.3 km
  • Willow Creek State Recreation Area - 16.5 mi / 26.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Deluxe Room
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, Multiple Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Transfer Shower)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Location

920 S 20th St, Norfolk, 68701, NE, United States of America
  • AquaVenture - 37 min walk
  • Norfolk Arts Center - 38 min walk
  • Sunny Meadow Medical Clinic - 44 min walk

What’s around

Landmarks

  • AquaVenture - 37 min walk
  • Norfolk Arts Center - 38 min walk
  • Sunny Meadow Medical Clinic - 44 min walk
  • Fair Play Public Golf Course - 5.8 mi / 9.3 km
  • Willow Creek State Recreation Area - 16.5 mi / 26.5 km

Getting around

  • Eppley Field Airport (OMA) - 134 min drive

At a glance

Hotel size

  • This hotel has 86 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Arcade/game room

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Holiday Inn Express Hotel Norfolk
  • Holiday Inn Express & Suites Norfolk, an IHG Hotel Hotel
  • Holiday Inn Express & Suites Norfolk, an IHG Hotel Norfolk
  • Holiday Inn Express & Suites Norfolk, an IHG Hotel Hotel Norfolk
  • Holiday Inn Express Norfolk
  • Norfolk Holiday Inn Express
  • Holiday Inn Express Norfolk Hotel
  • Holiday Inn Express Suites Norfolk

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 5 AM to 11 PM.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Holiday Inn Express & Suites Norfolk, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 5 AM to 11 PM.
  • Sorry, pets aren't allowed.
  • You can check in starting at 3 PM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include Big Red Keno (9-min walk), Little Caesars (13-min walk), and Scooter's Coffee (13-min walk).
  • Holiday Inn Express & Suites Norfolk, an IHG Hotel has an indoor pool and a spa tub, as well as a fitness center and an arcade.
9.2.Superb.
  • 10.0.Exceptional

    Great place!

    Check in was speedy. Front desk clerk was super friendly. Room spacious and clean. Breakfast well stocked.

    Jada, 1 night trip, May 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The whole facility was very clean. Breakfast was back to a self serve basis and was very good, as usual. The parking lot could use some work as the concrete is cracked in some places but, it’s arranged in such a way that no one is far from the main entrance. We got a good nights sleep and an overall good experience. We would stay here again.

    1 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very clean. Beds very comfortable.

    2 night family trip, Apr 10, 2021

    Verified Expedia guest review

  • 6.0.Good

    It was just fine. The cleaning staff were great. If you book through an app like expedia you pay about $30 more.

    1 night family trip, Apr 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff were polite and helpful.

    22 night business trip, Mar 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The stay was great! Hotel was nice and clean!!

    2 night family trip, Feb 5, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Great stay, friendly staff.

    Jesus A, 1 night business trip, Jan 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Overpaid and overrated....skip this one.

    We have stayed often at HIE, and usually love them, so we were highly disappointed in this stay. First off, when we checked in, the front desk person was on a call and didn't even recognize I was standing there. It did not seem to be a call with another guest, more like a co-worker or friend. After finally getting checked in, our to-go food now cold, we were told the hot tub and pool were all down. Bummer. I was looking forward to a hot soak in the hot tub, since the rooms didn't have tubs. The bed wasn't nearly as comfortable as we have become accustomed to for the Holiday Inn brand, and the noise above us at 5 am left a lot to be desired. the "grab and go" breakfast was the final straw. NO gluten free options....or options at all. A crappy breakfast sandwich, sugar-filled "muffin" in plastic wrap, WATER (not even any juice options), and fruit in a cup. That would be fine, but its not what you pay for at a HIE. And having stayed at others more than once during the pandemic, everyone else has served hot breakfast (with precautions and safely), so it can be done. Just really disappointing to pay full price and then not have access to the amenities we're used to. Will not stay at this particular one again.

    1 night family trip, Jan 12, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice motel but overcharged.

    The motel was great. I was overcharged for my stay.

    ANDREA, 1 night family trip, Jan 4, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very clean, friendly and quick service. One of the nicest places we have stayed in Norfolk

    Lindsay, 1 night family trip, Oct 16, 2020

    Verified Hotels.com guest review

See all 110 reviews