All hotels in New York, New York, United States of America
1 room, 2 adults
You can collect Hotels.com™ Rewards nights here

NYLO New York City - New York

4 stars
2178 Broadway at W 77th StNew YorkNY10024United States of America
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Service
Fantastic service
Wellness Area
Poor wellness & sports facilities
1990See all 1,990 Hotels.com reviews
From 3,283 reviewsTripAdvisor Traveller Rating

NYLO New York City - New York

from Rs9,280
  • Standard Room, 1 Queen Bed
  • Panoramic Deluxe
  • Superior Room, 1 King or 1 Queen Bed
  • Deluxe Queen Queen Suite
  • Suite, 2 Queen Beds
  • Standard Room, 1 Queen Bed
  • Lifestyle Loft
  • Deluxe Double Room, 2 Double Beds
  • Deluxe King
  • Penthouse Loft- 1 King
  • Standard- 1 Queen.
  • Standard Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 28.69 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

WiFi is available in guestrooms for USD 14.10 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.10 per night (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
Things to do
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only.

LOCL Bar - This bar serves breakfast, lunch, dinner, and light fare.

NYLO New York City - New York’s small print

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 28.69 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

WiFi is available in guestrooms for USD 14.10 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.10 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1990 reviews

NYLO New York City - New York
Excellent4.0 / 5
Great Location
This hotel is located near Central Park, and near the metro station. Easy to access, this hotels offers great accomodations. This is a good option for a 2 day stay, if you are willing to pay for it.
2 night romance trip
NYLO New York City - New York
Poor1.0 / 5
Worse experience and customer service
I was on my honeymoon and we stayed at nylo for three nights. Nylo has a valet service. I dropped off my brand new car to them on Monday evening, and didnt request my car back until Thursday morning. Upon arrival, i inspected the car for damages. Of course there was some. I immediately spoke to a manager, which i think was a trainiee, and all they could say was i am sorry. What ever happened to fixing my problem caused by nylo. My air conditioning in my room was down for 30mins to an hour on one of the days. Worst experience ever and would not recommend this hotel to anyone.
3 night romance trip
NYLO New York City - New York
Excellent4.0 / 5
Great central hotel
Room was very nice, staff was very helpful, we had to buy another night in order to get early access to the room and one towel was very worn but overall a very nice stay and I'd recommend it
4 night romance trip
NYLO New York City - New York
Fair2.0 / 5
Rude clerk at check in
When we got there we were told that we could not check in since my hotel.com account is in my husbands name. I have been using hotels.com for years and my husband has never made the reservation. I have me ve been asked to do this before. My name was on reservation with all my info including my credit card and contact info. Hotels.com was fine when I called them. The problem I had was the rudeness of the desk clerk. I had to call and make the change. I was asked to move away while I handled MY problem. He rolled his eyes when I questioned why this was necessary. He was arrogant and insulting. I think they were stalking because the room wasn't ready even though it was well after check n time. When we got it out room their was still an hiusekeeper in it. Mame ties were insufficient for the number of guests and required multiple phone calls to remedy. Never did fully provide us with enough towels. Housekeeping carts were constantly left in the halls at all hours The room itself was comfortable and clean and I wouldn't have minded the housekeeping issues if I hadn't been so poorly treated at check in
1 night family trip
NYLO New York City - New York
Excellent4.0 / 5
Hotel room was great. Service not so great.
1 night family trip

See all reviews

NYLO New York City - New York

Is the description of this hotel not correct? Tell us