pentahotel Brussels Airport

Photo gallery for pentahotel Brussels Airport

Primary image
Terrace/patio
Terrace/patio
Premium bedding, individually decorated, individually furnished, desk
Premium bedding, individually decorated, individually furnished, desk

Overview of pentahotel Brussels Airport

pentahotel Brussels Airport

3.0 star property
3-star hotel with restaurant, near NATO Headquarters

7.3/10 Good

405 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is Rs 110
Price available on 21/06/2022
Map
Berkenlaan 5, Diegem, Machelen, 1831
Main amenities
  • 87 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Lobby fireplace
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Diegem
  • NATO Headquarters - 27 min walk
  • Train World - 8 min drive
  • Docks Bruxsel - 8 min drive
  • Cliniques Universitaires Saint-Luc - 11 min drive
  • Cirque Royal - 11 min drive
  • Place Charles Rogier - 12 min drive
  • City 2 Shopping Mall - 12 min drive
  • Jeanneke Pis - 13 min drive
  • Rue Neuve - 12 min drive
  • Brussels Beer Project - 12 min drive

Getting around

  • Brussels Airport (BRU) - 9 min drive
  • Antwerp (ANR-Antwerp Intl.) - 37 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 41 min drive
  • Zaventem Station - 5 min drive
  • Diegem Station - 10 min walk
  • Haren Station - 29 min walk
  • Bourget Tram Stop - 19 min walk
  • Eurocontrol Tram Stop - 20 min walk
  • Fusée Tram Stop - 27 min walk

About this property

pentahotel Brussels Airport

Pentahotel Brussels Airport puts you 3.3 mi (5.3 km) from the airport and within a 10-minute drive of NATO Headquarters. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Pentalounge, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Rooms offer up nice touches like premium bedding, rainfall showerheads, and designer toiletries. Fellow travelers say good things about the convenient parking and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property doesn't offer after-hours check-in
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Airport shuttle service is available from 4 AM to 10:30 AM and from 6 PM to 11:30 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Up to 44 lbs
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 16.00 per night)
  • Onsite extended parking (EUR 50 per week)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Hosted evening meals each Monday, Tuesday, Wednesday and Thursday for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Taking the kids

  • Children stay free
  • Children's menu

Working away

  • 24-hour business center
  • Meeting room
  • Coworking spaces
  • Conference space (3767 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • 38-inch Smart TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Local maps

Special features

Dining

Pentalounge - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pentalounge - Onsite lobby lounge. A children's menu is available. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 10 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Hosted evening meal costs EUR 30

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 16.00 per night
  • Extended parking costs EUR 50 per week

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

Noise-free guestrooms cannot be guaranteed.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

State tax ID - BE0408.083.849

Also known as

pentahotel Brussels Airport
pentahotel Hotel Brussels Airport
pentahotel Brussels Airport Hotel
Pentahotel Brussels Machelen
pentahotel Brussels Airport Hotel
pentahotel Brussels Airport Machelen
pentahotel Brussels Airport Hotel Machelen

Frequently asked questions

Overall score and ratings

7.3

Good

8.1/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Very good

Excellent
Fredrick, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Esper, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Not the best experience
Had some issues with this hotel, from a lack of general cleanliness and hygiene to basic maintenance. The biggest drawback however was the complete lack of soundproofing. I could hear everything from personal business in adjacent rooms to hall noise to people talking on their phones in the car park (I could even hear noise from the billiards table while in my room). Also, note that there is no shuttle service to the airport and a taxi will cost you around €22.50. All in all, not worth it.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointed
I was super disappointed because I booked for myself, wife and my 8 year old son, there was no extra bed and he had to sleep with us. There is no extra bed in this hotel, children sleep with parents. The cleanliness also disappointed me a lot, dirty mirrors, bad smelling bathroom, dirty carpet, I do not recommend this Pentahotel Airport in Belgium.Breakfast ended things up and they didn't replenish it. I felt like I was in a 1 star hotel not 3 as they put it on the website.
Ricardo, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Short stay
Bathroom very dirty with molds all over towels nit clean
Mary, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Adaeze stella, 1-night trip
Verified Hotels.com guest review

6/10 Good

2-night trip
Verified Expedia guest review

6/10 Good

OK stay for a business trip
Nice hotel near Brussels airport. Decoration is quite modern but installations seem old. Likewise, rooms are not lacking any basic necessities and are clean, but are not roomy at all. Breakfast buffet is quite good and varied; restaurant for dinner not high quality though. Fitness installations are welcome but do not have a lot of machines. Biggest drawback is that while it's located near the airport there are no ammenities/bars/shops nearby at all. Overall, OK stay for a business trip.
Jesus, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

CARON, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

This property is double charging for already paid breakfast. They took 100 euros deposit at check in for that I am sure! And at check out when you rushing to airport they charge you 19 euros for each person every day even it was already prepaid. Terrible. First time happening with me and my partner
Pavel, 2-night romance trip
Verified Expedia guest review