The Rimrock Resort Hotel

Photo gallery for The Rimrock Resort Hotel

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Indoor pool
Indoor pool
View from room
Suite Infinity | Premium bedding, pillowtop beds, in-room safe, desk

Overview of The Rimrock Resort Hotel

The Rimrock Resort Hotel

4-star property
4-star resort in Banff with 2 restaurants and 2 bars/lounges

9.2/10 Superb

1,258 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is ₹16,448
Price available on 06/11/2022
Map
300 Moutain Avenue, Banff, AB, T1L 1J2
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free area shuttle
  • Ski storage
  • Health club
  • Sauna
  • Self parking
  • Spa tub
  • Room service
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In a national park
  • Upper Hot Springs - 1 min drive
  • Banff Gondola - 5 min drive
  • Banff Lake Louise Tourism Bureau - 15 min drive
  • Banff National Park - 30 min drive

Getting around

  • Calgary International Airport (YYC) - 137 min drive
  • Banff Station - 14 min drive
  • Free area shuttle

Restaurants

  • Silver Dragon - 4 min drive
  • Chucks Steakhouse - 5 min drive
  • Beaver Tails - 5 min drive
  • Rose and Crown - 6 min drive
  • Block Kitchen & Bar - 6 min drive

About this property

The Rimrock Resort Hotel

4-star eco-friendly resort in the mountains
At The Rimrock Resort Hotel, you can look forward to a terrace, shopping on site, and a coffee shop/cafe. Active travelers can enjoy hiking/biking, ice skating, and racquetball/squash at this resort. Treat yourself to a body wrap, a massage, or a facial at the onsite spa. Enjoy brunch and more at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, an electric car charging station, and a banquet hall
  • Luggage storage, multilingual staff, and a ballroom
  • Guest reviews say great things about the central location
Room features
All guestrooms at The Rimrock Resort Hotel feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 343 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CAD 22.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Offsite

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Racquetball/squash
  • Hiking/biking trails
  • Ice skating
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 13 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator

Languages

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Breakfast costs between CAD 8 and CAD 35 per person (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CAD 25.0 per night

Parking

  • Self parking costs CAD 22.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Does The Rimrock Resort Hotel offer free cancellation for a full refund?
Yes, The Rimrock Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Rimrock Resort Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Rimrock Resort Hotel on 6 November 2022 start from ₹16,448, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Rimrock Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Rimrock Resort Hotel?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at The Rimrock Resort Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Rimrock Resort Hotel?
Yes. Self parking costs CAD 22.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at The Rimrock Resort Hotel?
You can check in from 4 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Rimrock Resort Hotel and nearby?
Have fun with onsite winter activities like ice skating. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. The Rimrock Resort Hotel also has 2 bars, an indoor pool, and a sauna, as well as a health club, a picnic area, and a garden.
Are there restaurants at or near The Rimrock Resort Hotel?
Yes, there are 2 onsite restaurants. Nearby restaurants include Silver Dragon (2 mi), Chucks Steakhouse (2.3 mi), and Beaver Tails (2.3 mi).
What's the area around The Rimrock Resort Hotel like?
The Rimrock Resort Hotel is a short 3-minute walk from Upper Hot Springs and 4 minutes' walk from Banff Gondola. The local area is popular with nature enthusiasts and our guests say it is very central.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.1/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Friendly helpful staff. Beautiful site
Whether parking or check in or concierge or waitstaff, we were greeted and helped and suggested how best to enjoy our stat
Joseph, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregg, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josephine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and unique place to stay
Very comfortable rooms. Gorgeous lobby, restaurants and common areas. The elk came to visit several times so we got to enjoy wildlife viewings. Parking was easy and it was less than a 10-minute drive to downtown Banff.
Valerie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was absolutely perfect and the surrounding was magical.
Teresa, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Frustrating
It was a very frustrating experience. The hotel is understaffed, and they get buses of seniors daily while they cannot provide proper service for their guests. The hotel tried to push its Go-Green program on everyone. Every day I had to beg for our room to be cleaned, and they would still not do it. One day I specifically asked for our room to be cleaned, left the room at 10, came back at 3, and the room wasn't cleaned. I asked for it again and sat at the bar until four, and the room wasn't yet cleaned, so I had to go back to our room to get ready for dinner to leave at 5. Finally, between 4-4:30, they came to clean the room three times, and I told them I needed the space for a bit more. The towels I was given had a big chunk of hair..... The hotel bar was busy every day with buses of seniors waiting to get their rooms, so you couldn't use the bar of your hotel. They had a second bar, but it was never open. It was just a frustrating experience. Unfortunately, I won't be back and cannot recommend it to others.
Atefeh, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashish, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

denise, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Harjodh, 3-night trip
Verified Hotels.com guest review