Guests
All properties in Neuss, North Rhine-Westphalia, Germany

Crowne Plaza Düsseldorf-Neuss

4-star Neuss hotel with full-service spa, connected to the convention center

  • Free WiFi
From
Rs5,033

Image gallery

  • Superior Room - Guest Room
  • Superior Room - Guest Room
  • Pool
  • Suite, 1 King Bed, Non Smoking - Bathroom
  • Superior Room - Guest Room
Superior Room - Guest Room. Image 1 of 97.
1 / 97Superior Room - Guest Room
Rheinallee 1, Neuss, 41460, NW, Germany
8.4.Very good.
  • -My negative experience is one bottle of water is free but next 0.75L is 10€. - pool and…

    Sep 10, 2021

  • Bar staff friendly and always remember what you have, if you don’t want the bar menu in…

    Sep 6, 2021

See all 238 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Shopping
Safe
Easy parking

The following facilities or services will be unavailable from September 7 2021 to March 31 2022 (dates subject to change):
  • Sauna
  • Spa
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 246 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Indoor pool
    • Breakfast available

    For families

    • Babysitting or childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels

    What’s around

    • In Hammfeld
    • Duesseldorf-Hafen - 2.8 mi / 4.4 km
    • Rhine Promenade - 4.4 mi / 7.1 km
    • Konigsallee - 4.6 mi / 7.4 km
    • University of Duesseldorf - 5 mi / 8 km
    • Mitsubishi Electric Hall - 6.5 mi / 10.5 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Superior Room
    • Standard Room
    • Superior Room, 1 King Bed, Non Smoking
    • Room, 1 King Bed, Non Smoking, River View
    • Standard Room, 1 King Bed, Non Smoking, River View
    • Standard Room, 1 King Bed, Non Smoking
    • Room, 2 Twin Beds, Non Smoking (2 Pers)
    • Room, Non Smoking, View (2BD)
    • Suite, 1 King Bed, Non Smoking
    • Suite, Non Smoking, River View

    What’s around

    Landmarks

    • In Hammfeld
    • Duesseldorf-Hafen - 2.8 mi / 4.4 km
    • Rhine Promenade - 4.4 mi / 7.1 km
    • Konigsallee - 4.6 mi / 7.4 km
    • University of Duesseldorf - 5 mi / 8 km
    • Mitsubishi Electric Hall - 6.5 mi / 10.5 km
    • Messe Duesseldorf - 8.1 mi / 13 km
    • Merkur Spiel-Arena - 8.5 mi / 13.6 km
    • PSD Bank Dome - 9.5 mi / 15.3 km
    • Stiftung Schloss Dyck - 11 mi / 17.7 km

    Getting around

    • Duesseldorf International Airport (DUS) - 22 min drive
    • Cologne - Bonn Airport (CGN) - 36 min drive
    • Neuss Central Station - 6 min drive
    • Neuss Holzheim Station - 9 min drive
    • Düsseldorf Volksgarten Station - 9 min drive
    • Neuss Rheinparkcenter S-Bahn - 11 min walk
    map
    See on map
    Rheinallee 1, Neuss, 41460, NW, Germany

    At a glance

    Hotel size

    • This hotel has 246 rooms
    • This hotel is arranged over 16 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)
    • Babysitting/childcare*

    Pets

    • Pets allowed*
    • 1 per room

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite self parking (EUR 14 per night; includes in/out privileges)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • 24-hour offsite parking within 2 ft (EUR 14 per day)
    • Street parking available

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals on site
    • Sauna

    Working away

    • Number of meeting rooms - 14
    • Conference space
    • Conference space size (feet) - 43056
    • Conference space size (meters) - 4000
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1982
    • Elevator
    • Safe-deposit box at front desk
    • Terrace
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible pool
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Handrails in stairways

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Air conditioning
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • 34-inch flat-screen TV
    • Premium TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    RiverSpa has 1 treatment room. The spa is equipped with a sauna.

    The spa is open daily.

    Dining

    Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

    RiverBar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of EUR 22 for adults and EUR 11 for children (approximately)
    • Early check-in can be arranged for an extra charge of EUR 40.00 (subject to availability)
    • Late check-out can be arranged for an extra charge of EUR 40.00 (subject to availability)

    Children & extra bedsPay at property

    • Rollaway beds are available for EUR 40.0 per day
    • Babysitting/childcare is available for an extra charge

    PetsPay at property

    • Pets are allowed for an extra charge of EUR 10 per pet, per night
    • Service animals exempt from fees

    ParkingPay at property

    • Self parking costs EUR 14 per night with in/out privileges
    • RV/bus/truck parking is available for an extra charge
    • Parking is available nearby and costs EUR 14 per day (2 ft away; open 24 hours)

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 6:30 AM to 11:00 AM
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts Visa, Mastercard, American Express, Eurocard and cash.

    Also known as

    • Dusseldorf Neuss
    • Swissotel Dusseldorf Hotel Neuss
    • Swissôtel Düsseldorf Neuss Hotel
    • Swissôtel Düsseldorf Hotel
    • Swissôtel Düsseldorf Neuss
    • Swissôtel Düsseldorf
    • Crowne Plaza Düsseldorf Neuss
    • Neuss Dusseldorf
    • Crowne Plaza Dusseldorf Neuss
    • Crowne Plaza Düsseldorf Neuss
    • Crowne Plaza Düsseldorf-Neuss Hotel
    • Crowne Plaza Düsseldorf-Neuss Neuss
    • Crowne Plaza Düsseldorf-Neuss Hotel Neuss
    • Crowne Plaza Düsseldorf Neuss an IHG Hotel
    • Swissotel Dusseldorf
    • Swissotel Dusseldorf Neuss
    • Swissotel Dusseldorf/ Hotel
    • Swissotel Dusseldorf/ Hotel Neuss
    • Crowne Plaza Düsseldorf-Neuss Hotel
    • Swissotel Neuss
    • Swissotel Duesseldorf / Neuss Hotel Neuss

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Crowne Plaza Düsseldorf-Neuss does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 14 per night. Parking spots may be limited. RV/bus/truck parking is available.
    • Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 11:00 AM. The swimming pool will be unavailable from September 7 2021 to March 31 2022 (dates subject to change).
    • Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
    • You can check in from 3:00 PM - midnight. There's a charge of EUR 40.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40.00 (subject to availability). Contactless check-in and check-out are available.
    • Yes, Riverside Restaurant offers international cuisine. Nearby restaurants include La Loona (2 mi), Stiftskeller zu Neuss (2 mi), and Haus am Markt (2.1 mi).
    • Crowne Plaza Düsseldorf-Neuss has a spa and an indoor pool, as well as a fitness center.
    8.4.Very good.
    • 10.0.Exceptional

      Sweet

      Stay was amazing. Customer service was awesome. My wife was acting crazy as hell but we still had a great time. I LOVE ❤ my wife! Lol 😆

      DeRafael, 4 night trip, Aug 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel with friendly staff. The rooms are modern and I have spent many nights here. The only let down was the food in the restaurant.

      Dale, 1 night business trip, Feb 23, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Room is spacious and clean

      Stayed in superior room and I appreciate the spaciousness of the bathroom which has both shower and bathtub. The room is also clean and the mattress is rather comfy.

      Ho Yin, 2 night business trip, Sep 23, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Typical business hotel

      Great renovation to the bedrooms, hopefully in time they will update the common areas and bathrooms to the same standard. Best thing about the hotel are the views across Düsseldorf

      2 night trip, Sep 5, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel!

      Patrick, 1 night business trip, Jul 21, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great Italian guy at reception

      .The reception man von Jon or jock something like that was so very hospitable Italians have this Great quality!! Overall the hotel was OK it was quiet and in a good location.

      Tammy, 1 night business trip, Feb 9, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      check out painfully slow

      Mark, 2 night business trip, Jan 23, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Large property, on edge of industrial estates, but also by the Rhine. Readily accessible form S11 train.

      1 night business trip, Dec 15, 2019

      Verified Ebookers guest review

    • 10.0.Exceptional

      Comfort and suitable for business trip and family trip

      2 night business trip, Nov 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The location, the cleaness, was good. My guests liked the variety in breakfast buffet

      Mohammadreza-S, 3 night business trip, Nov 17, 2019

      Verified Expedia guest review

    See all 238 reviews