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Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Photo gallery for Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Serves lunch and dinner
BBQ/picnic area
Interior
Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Breakfast, lunch and dinner served, international cuisine

Overview of Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

4.5 star property
Luxury hotel with full-service spa, connected to the convention center, near Marina Düsseldorf

8.0/10 Very good

843 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Rheinallee 1, Neuss, NW, 41460
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Conference center
  • 14 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Hammfeld
  • Konigsallee - 16 min drive
  • Messe Düsseldorf - 20 min drive
  • Merkur Spiel-Arena - 23 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 24 min drive
  • Cologne - Bonn Airport (CGN) - 46 min drive
  • Neuss Central Station - 5 min drive
  • Neuss Holzheim Station - 9 min drive
  • Düsseldorf Volksgarten Station - 9 min drive
  • Rheinpark-Center Süd Tram Stop - 9 min walk
  • Neuss Rheinparkcenter S-Bahn - 10 min walk
  • Josef-Kardinal-Frings-Brücke Tram Stop - 14 min walk

Restaurants

  • Hammer Blick - 6 min drive
  • My Lan - 4 min drive
  • Cafe Süd - 4 min drive
  • Riverside Bar & Bistro - 1 min walk
  • Eiscafé Gelati - 8 min walk
Map

About this property

Crowne Plaza Düsseldorf-Neuss, an IHG Hotel

Located near a train station, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel is a great choice for a stay in Neuss. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Riverside Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights at this luxurious hotel. Fellow travelers like the helpful staff and overall property condition. Public transportation is just a short walk: Rheinpark-Center Süd Tram Stop is 9 minutes and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Languages

English, German

At a glance

Hotel size

  • 246 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 22 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • 24-hour offsite parking within 164 ft (EUR 16 per day)
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 14 meeting rooms
  • Computer station
  • Conference center (43056 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1982
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • German

Room amenities

Be entertained

  • 34-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
RiverBar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 300.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: EUR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 12 for children
  • Early check-in can be arranged for an extra charge of EUR 40.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 40.00 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 40.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Covered self parking costs EUR 22 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking is available nearby and costs EUR 16 per day (164 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Düsseldorf-Neuss, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes. Self parking costs EUR 22 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
You can check in from 3:00 PM - midnight. There's a charge of EUR 40.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 40.00 (subject to availability).
What is there to do at Crowne Plaza Düsseldorf-Neuss, an IHG Hotel and nearby?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel has a spa and a 24-hour fitness center.
Are there restaurants at or near Crowne Plaza Düsseldorf-Neuss, an IHG Hotel?
Yes, Riverside Restaurant offers international cuisine.
Does Crowne Plaza Düsseldorf-Neuss, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Crowne Plaza Düsseldorf-Neuss, an IHG Hotel like?
Crowne Plaza Düsseldorf-Neuss, an IHG Hotel is located by the river in Hammfeld, a short 9-minute walk from Rheinpark-Center Süd Tram Stop and 18 minutes' walk from Port of Neuss.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Steinar, 1-night trip
Verified Hotels.com guest review

6/10 Good

Wing Pan, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

6/10 Good

Elevators down, hotel full
Really nice stay but the hotel was full and 2 out of 3 elevators were broken. Really?
James, 6-night business trip
Verified Hotels.com guest review

4/10 Fair

1 lift out of 3 working for the whole stay. Saturday saw No lifts at all. Wifi inconsistent. Fridge in room switched off for energy saving. Not what I paid for! Bedding Poor Bathroom Poor Not a 4 star experience!
Ian, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff, secured parking, nice breakfast, Really enjoyed stay Thank you
preet, 1-night family trip
Verified Expedia guest review

8/10 Very good

Paulina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Dean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eyal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip
Checking in was very quick. The room was very spacious and clean. The area is very quiet.
Helene, 1-night family trip
Verified Hotels.com guest review