Pestana Carlton Madeira Ocean Resort Hotel

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
32-inch LCD TV with cable channels, TV

Overview of Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel with spa, near CR7 Museum

8.8/10 Fabulous

979 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is Rs 119
Price available on 31/05/2022
Map
Largo Antonio Nobre, Funchal, 9004-531
Main amenities
  • 286 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Se
  • CR7 Museum - 10 min walk
  • Funchal Marina - 15 min walk
  • Madeira Casino - 2 min drive
  • Funchal Farmers Market - 3 min drive
  • Complexo Balnear do Lido - 17 min drive
  • Town Square - 9 min drive
  • Se Cathedral - 11 min drive
  • Madeira Congress Center - 5 min drive
  • Formosa Beach - 12 min drive
  • Madeira Botanical Garden - 28 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive
  • Airport shuttle (surcharge)

About this property

Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel features an airport shuttle and puts you 0.5 mi (0.9 km) from CR7 Museum and 0.8 mi (1.2 km) from Funchal Marina. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. There's an indoor pool and an outdoor pool, and rooms at this luxurious hotel get the details right with bathrobes and slippers. Fellow travelers say great things about the location and spacious guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 286 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Parking
  • Onsite self parking (EUR 15 per day)

Transfers

  • Transfers
  • Airport shuttle*

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Taking the kids

  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Mini golf
  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Bathroom emergency pull cord

Languages spoken

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

Dining

Arcos - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Yes and No.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Michael, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

amanda, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel. Great service
Great hotel. Large clean rooms. Convenient location. 15-20 walk down hill into the centre. Bit steep on the way up but can always grab a taxi! It was my birthday whilst we were there and the hotel staff surprised us with a bottle of Prosecco in the room! Thankyou!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptionally good staff
We stayed here by chance as my husband was taken ill whilst on a cruise and we had to disembark. The staff couldn’t do enough for us. They were excellent. The amenities were v good and it was good value for money. I would highly recommend.
Valerie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 4-night trip
Verified Expedia guest review

10/10 Exceptional

James, 5-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best
A wonderful family stay. Very little to fault 9/10
Marc, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

First time staying here everything was great from staff friendliness to cleanliness with awesome breakfast. Room was great and clean. I will be back here.
John, 13-night romance trip
Verified Expedia guest review

10/10 Exceptional

The rooms were clean and the staff was extremely friendly
Carrie Ann, 10-night romance trip
Verified Expedia guest review