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Pestana Carlton Madeira Ocean Resort Hotel

Photo gallery for Pestana Carlton Madeira Ocean Resort Hotel

Indoor pool, outdoor pool
Exterior
Minibar, in-room safe, iron/ironing board, free cribs/infant beds
Breakfast and dinner served
Lobby

Overview of Pestana Carlton Madeira Ocean Resort Hotel

Pestana Carlton Madeira Ocean Resort Hotel

5.0 star property
Luxury hotel in Funchal with spa and outdoor pool
8.8 out of 10 Fabulous
8.8/10 Fabulous

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
The price is ₹13,576
Price available on 30/05/2023
Map
Largo Antonio Nobre, Funchal, 9004-531
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Spa tub
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • Heart of Funchal
  • CR7 Museum - 1 min drive
  • Madeira Botanical Garden - 6 min drive

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pub Number Two - 1 min walk
  • Galaxia Sky Bar - 4 min walk
  • Habemus Vinium! - 3 min walk
  • Os Arcos Restaurant - 1 min walk
  • Trap - 1 min walk
Map

About this property

Pestana Carlton Madeira Ocean Resort Hotel

A great choice for a stay in Funchal, Pestana Carlton Madeira Ocean Resort Hotel features an airport shuttle and a marina. Guests can indulge in massages at the spa, and Arcos serves breakfast and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the breakfast and location.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 286 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 11 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Scuba diving
  • Shopping
  • Pool table
  • Beach nearby
  • Golfing nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Spa tub
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Venus Health SPA. Services include massages.

Dining

Arcos - This buffet restaurant serves breakfast and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Carlton Madeira
Carlton Madeira Pestana
Carlton Pestana Madeira
Madeira Carlton Pestana
Madeira Pestana
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Funchal
Pestana Carlton Madeira Ocean Resort Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Madeira
Pestana Carlton Madeira Ocean
Pestana Carlton Madeira Ocean Resort Hotel Hotel
Pestana Carlton Madeira Ocean Resort Hotel Funchal
Pestana Carlton Madeira Ocean Resort Hotel Hotel Funchal

Frequently asked questions

Does Pestana Carlton Madeira Ocean Resort Hotel offer free cancellation for a full refund?
Yes, Pestana Carlton Madeira Ocean Resort Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pestana Carlton Madeira Ocean Resort Hotel?
As of 28 May 2023, prices found for a 1-night stay for 2 adults at Pestana Carlton Madeira Ocean Resort Hotel on 30 May 2023 start from ₹13,576, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pestana Carlton Madeira Ocean Resort Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Pestana Carlton Madeira Ocean Resort Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Pestana Carlton Madeira Ocean Resort Hotel?
Yes. Self parking costs EUR 15 per day.
Is airport shuttle service offered by Pestana Carlton Madeira Ocean Resort Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pestana Carlton Madeira Ocean Resort Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Pestana Carlton Madeira Ocean Resort Hotel?
No, this hotel doesn't have a casino, but Madeira Casino (7-min walk) is nearby.
What is there to do at Pestana Carlton Madeira Ocean Resort Hotel and nearby?
Have fun during the warmer months with activities such as scuba diving. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pestana Carlton Madeira Ocean Resort Hotel also has an outdoor pool and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Pestana Carlton Madeira Ocean Resort Hotel?
Yes, there's an onsite restaurant, Arcos.
Does Pestana Carlton Madeira Ocean Resort Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Pestana Carlton Madeira Ocean Resort Hotel like?
Pestana Carlton Madeira Ocean Resort Hotel is in the heart of Funchal, a short 7-minute walk from Madeira Casino and 11 minutes' walk from CR7 Museum. Travelers say that the hotel is in a great location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice hotel.
Nice hotel. Enjoyed our short break especially as the weather was perfect. Breakfast buffet whilst not the best was adequate. Lovely to have access to the ocean at the lower pool area but this area would benefit from a bit of TLC! Perfect position for a stroll into Funchal which has many restaurants/bars and an interesting ‘old’ district. Would we stay at this hotel again? Yes!
Martin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Marino, 14-night trip
Verified Hotels.com guest review

8/10 Very good

Renata, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good Stay
The hotel is nice with large but dated rooms. My room was clean and comfortable. It took me approximately 30 minutes to walk to the old town. Breakfast was included and there was a large spread with lots of variety each morning. Staff was friendly and helpful. I would recommend this hotel.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allison, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved everything about the hotel with the exception of the water temperature. It was hard to shower. The staff were great and also the location.
Lezlie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

There was no cofee maker in room i knew it by reviews so I had taken my small cofee maker and cofee. There is kettle in room.there dinner buffet has very limmited hot meal choice.
anuradha, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

The front desk staff were extremely accommodating. The breakfast was great difficult getting a coffee when having breakfast on the terrace. Easy access to the center of town. Theirnpub was very comfortable
Verified Expedia guest review

8/10 Very good

Charm and great views
Very outdated hotel. Good charm and views but rooms and carpets need attention
Carlixto, 1-night business trip
Verified Hotels.com guest review